Urns For Angels Avis 913

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My cat urn is beautifully made, amazing quality and looks just like her. The size is perfect and I couldn’t have wished for a better place for her to rest. We had to change the delivery address last... Voir plus

Noté 5 sur 5 étoiles

The first urn received was damaged; but Paul and his team sent another one out immediately with no extra charge, additional packaging, and a better shipping company. The Urn itself is beautiful a... Voir plus

Noté 5 sur 5 étoiles

Firstly, the urn is lovely and it was made ti order, really happy with the quality too. They kept me very well informed and their emails were very kindly worded and empathetc as inevitably its a purch... Voir plus

Noté 5 sur 5 étoiles

High quality kitten urn. It did take more than two weeks to be made and delivered but they kept in contact weekly. Emails were professional with next steps and offers of further help/support. Very hap... Voir plus

À propos de l'entreprise

  1. Fabricant de cercueils
  2. Association ou organisation
  3. Vente de cercueils
  4. Pompes funèbres pour animaux

À propos de Urns For Angels

Écrit par l'entreprise

We are a family run business, providing handcrafted, designer Cremation Urns and Ashes Jewellery to help families find the ideal tribute to their loved one's memory.

We have been assisting families for over three years now and have started collecting reviews on Trustpilot in 2022.

We are trying our absolute hardest to help our customers and hopefully this can be seen through our modest amount of reviews collected on here.

We really care about helping you and if you would like some extra assistance, please feel free to give us a call on, 020 4572 8870 or email us on contact@urnsforangels.com.

Given the sensitive nature of our business, we understand that many families may choose not to leave a review. It’s usually only a small portion of our customers who do, and we are grateful for their feedback. We are truly grateful to all of our customers for their trust and support.

Visit our store here at www.urnsforangels.com

Thank you.

~Paul - CEO


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

913 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A treasure forever

So easy to order online and faster then stated delivery.
My beautiful urn for my mums precious ashes was actually so much better than the picture shows and is a really weighty ornament.
I will treasure this forever.
Thank you Urns for Angels.

28 août 2025
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Réponse de Urns For Angels

Dear Pamela, thank you for your heartfelt review. We’re so glad the urn exceeded your expectations and can be treasured as a lasting memory for your mum.

Noté 5 sur 5 étoiles

Helpful and efficient

Helpful and efficient. Flexible with timing of Urn delivery.

14 août 2025
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Réponse de Urns For Angels

Dear Patricia, thank you for your kind words. We’re pleased to hear the process was helpful and efficient, and that we could support you with the timing of your order.

Noté 4 sur 5 étoiles

Commuication was good

Commuication was good. Product arrived in one piece and undamaged. Only issue was a couple of days delay from order time to courrier pick-up.

19 août 2025
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Réponse de Urns For Angels

Dear John, thank you for sharing your experience. We’re pleased your urn arrived safely and will take your feedback on courier delays to heart.

Noté 5 sur 5 étoiles

What an amazing product

What an amazing product. I bought a water urn for my Mum. It was in her favourite colour. We hired a boat and headed out. When the urn was placed in the water it floated briefly and then a couple of bubbles and away. Much nicer then the ashes being poured in (from previous experience). Added bonus is the geo code to link Mums exact location on the website. Wonderful idea.

13 août 2025
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Réponse de Urns For Angels

Dear Elissa, thank you for such a beautiful review. We’re honoured that the water urn could provide such a special and memorable tribute for your mum.

Noté 5 sur 5 étoiles

Lovely Urn and great customer service

Lovely Urn and great customer service. The only thing I will say is that it was recommended that we put the ashes into a bag before putting into the Urn but the hole and design of the Urn (which is The Passage) made that impossible. So we had to carefully tip the ashes in before sealing it closed.
The Urn itself took around 3 weeks to arrive from ordering and came very well packaged. It’s really stunning. I ordered the cream colour and it’s really lovely.
I would highly recommend The Passage Urn but please be prepared to put the ashes straight into the Urn.

18 août 2025
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Réponse de Urns For Angels

Dear Jennifer, thank you for your thoughtful feedback. We’re so glad you found the Passage Urn stunning, and we appreciate your note on filling – it’s valuable for us to hear.

Noté 5 sur 5 étoiles

Just perfect

The product, the delivery, everything was perfect. I’m so pleased with my beautiful piece of artwork but it’s oh so much more. Thank urns for angels.

4 août 2025
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Réponse de Urns For Angels

Dear Sandy, thank you for your review. We’re so glad your piece brought you comfort and that it could serve as both artwork and a precious memorial.

Noté 5 sur 5 étoiles

Urn arrived on time

Urn arrived on time. Was beautiful and we had great communication about delivery

10 août 2025
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Réponse de Urns For Angels

Dear James, thank you for sharing your experience. We’re pleased your urn arrived on time and that communication felt supportive throughout.

Noté 5 sur 5 étoiles

Top-notch customer service alongside a…

Top-notch customer service alongside a robust and beautifully curated collection.

28 juillet 2025
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Réponse de Urns For Angels

Dear Tre, thank you for your kind words. We’re honoured that you found both our service and our collection meaningful at this difficult time.

Noté 5 sur 5 étoiles

An excellent experience

An excellent company.
Quick response to a query I had.
Very prompt delivery.
The water pillow was perfect.
Thank you so much for your wonderful product.

5 août 2025
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Réponse de Urns For Angels

Dear Claire, thank you so much for your review. We’re so pleased the water pillow met your expectations and provided a fitting tribute – it means a lot to us to have supported you.

Noté 5 sur 5 étoiles

Excellent product & customer service

I am so very pleased with my blue and pink metal hearts. They were just what I was looking for. After ringing with lots of questions, which were answered professionally and patiently, I was happy to order and the keepsakes arrived in time for my dad's ashes internment. Thank you so very much for the time and the care you put into your work.

24 juillet 2025
Noté 5 sur 5 étoiles

Amazing

Extremely compassionate and genuinely cared about my request and subsequent order. The website was easy to navigate and lots of choices. Everything well explained and when I emailed with a question, I received a very quick response, full of compassion and care.
My order arrived safely within the time given. The urn was very well wrapped to prevent damage in transit and there was a set of clear instructions in the box. The urn (The Passage)looks amazing in my lounge and I love the tea light feature which gives a lovely warm glow. The item is such that it definitely isn’t obvious what is inside. That is comforting as I feel caskets are so obvious and painful to look at and visitors to my home don’t need the reminder of my boys tragic death.
All in all, I have no hesitation in recommending Urns for Angels, both for their products and also the care and compassion they show. Thank you so much.

22 juillet 2025
Noté 5 sur 5 étoiles

I messed my order up wasn’t thinking…

I messed my order up wasn’t thinking straight after losing my mum
The person I spoke to was very helpful said shipping would take 3 weeks but came sooner
Very well packed and extremely happy with my mums urn
Thank you so much

24 juillet 2025
Noté 5 sur 5 étoiles

Was really pleased with our product

Was really pleased with our product , although a little pricey!
The quality is really good and was very impressed with the packaging too and the instructions of how to transfer ashes in the urn were so clear .

11 juillet 2025
Noté 5 sur 5 étoiles

I recently purchased "The Passage…

I recently purchased "The Passage Adult Cremation Urn" for my daughter. It was only a week in from the date I purchased this. I messaged Urns for Angels and received a response with an hour. I asked what the status of my order was and was told it could take a few more days. Which was fair as it states on the website that it can take up to two weeks to complete the order. I said that my daughters ashes were returned quicker than expected and was just checking on the date it may be expected. After that conversation I received a reply from Paul saying they would do their best to try to speed up my order. Two days later I received the Urn. It is absolutely beautiful. I couldn't have asked for more. Paul and the rest of the team are amazing, I can't thank them enough. I highly recommend Urns for Angels, you will not be disappointed by the quality of the products, the service and the great communication. A massive thank you to Paul and the team.

26 juin 2025
Avis spontané
Noté 3 sur 5 étoiles

Bummed out

Had ordered out a large Urn for burial at sea for a ceremony for my parents on their 75th wedding anniversary. Initially it appeared it would make it in time for the ceremony. I had to follow up to determine if indeed it had been shipped. I was apologetically told it couldn't be fulfilled from their UK office but they would see if it could from their US office. I had to follow up on that, only to find out it couldn't be fulfilled in time.

Regardless though, the person I spoke with was apologetic and as helpful as they could be. In the end, it all worked out ok.

26 juin 2025

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