Reaching the site from the airport proved challenging because the van shuttle shares capacity with four or five other rental companies , restricting available seats. If I remember the driver’s account... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The car was very nice and comfortable. The rental pickup was a little slow with the shortage of car due to over-booking. But, after receiving the car, all was well. The return was very interesting a... Voir plus
L'entreprise a répondu
The car was new and comfortable and easy to drive We liked it
L'entreprise a répondu
The process was quick and simple.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
U-Save car rental serves George Bush Intercontinental Airport (IAH) and Houston from its office at 5719 Edward Dr, Houston, TX 77032. This page also covers the Bryan desk. The branch operates 24 hours a day, every day. On arrival, go to Door A-115 at Terminal A or Door 105 at Terminal C and call the branch (number in the branch details on this page) for shuttle pickup, allowing up to 30 minutes. Outside shuttle hours, use a taxi or rideshare to reach the office. Returns outside hours use a key drop box at the building front. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Coordonnées de contact
5719 Edward Dr, 77032, Houston, TX, Etats-Unis
- 1-833-330-0996
10% off when you book direct
4,2
Bien
12 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great price great car great service
All the people on site were very helpful and very accommodating. I’m a senior citizen and the virtual check-in thing was a bit awkward for me but ultimately it worked out. I’m sure the next time I have to do it. It will be much simpler. I got a great car. Great price great service.
28 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your detailed review. We are glad the Houston team helped you through the virtual check-in and that the car, price and service met your expectations. We appreciate your comments about the check-in experience too.
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for recognising Eric. We are pleased he explained everything clearly and provided professional service at Houston Airport.
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We are glad collection and return at Houston were easy and the price worked well for you.
Very quick and easy to pick up and…
Very quick and easy to pick up and return the car.
21 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad pickup and return in Houston were both quick and easy.
Reaching the site from the airport…
Reaching the site from the airport proved challenging because the van shuttle shares capacity with four or five other rental companies , restricting available seats. If I remember the driver’s account, the service runs from 6 a.m. to 11 p.m. So if you have an early flight i would make plan for an uber to take you to the airport when dropping off the rental.If this is your first visit, expect some adjustment. Upon arrival, I assumed I would speak with a real person, but the interaction is with a virtual person from another site or states once I settled in, the process became straightforward.
9 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for the detailed feedback. We’re glad the rental process felt straightforward once you arrived. We understand that limited shuttle seats and the virtual desk were unexpected on your first visit. We’ll share your comments about airport access and clearer advance guidance with the Houston team.
The car was new and comfortable and…
The car was new and comfortable and easy to drive
We liked it
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the car was new, comfortable and easy to drive.
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re pleased the Houston team provided great service and customer support.
Rock bottom prices
Rock bottom prices
Clean fresh Car
Easy pick up and drop off
Free shuttle to the Airport.
21 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad you found the price competitive, the car clean, pickup and drop-off easy, and the airport shuttle useful.
The process was quick and simple.
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the rental process in Houston was quick and simple.
The car was very nice and comfortable
The car was very nice and comfortable. The rental pickup was a little slow with the shortage of car due to over-booking. But, after receiving the car, all was well. The return was very interesting and efficient.
Good Job!
25 septembre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your feedback. We’re glad you found the car comfortable and the return efficient. We understand pickup was slower than expected while a vehicle became available, and we’ll share that with the Houston team.
Saved money
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the Houston rental helped you save money.
Réponse de U-Save Car & Truck Rental - U-Save Houston Airport
Thank you for your review. We’re glad the Houston staff were friendly and professional.
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