But this is my first time rent here fast ,brand new car I wash this car is a Mitsubishi outlander couple time because I like cleaning car I like this rental car is not expensive thank you usave
L'entreprise a répondu
Établissement
Changer d'établissementIsla Verde Mall, Ave Los Governadores, 00979 Carolina, PR, PR
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Just a team was spectacular, and they handled customer service, the picking up, the dropping off was smooth and easy. I will again rent from USave
L'entreprise a répondu
There were no auto available for my family trip on December 2026. I had to find another car rental.
L'entreprise a répondu
I have not yet received my $150 deposit that was charged on my credit card.
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À propos de l'entreprise
Écrit par l'entreprise
U-Save operates a car rental location serving San Juan Airport (SJU) in Carolina, Puerto Rico. The branch is situated at Isla Verde Mall on Ave Los Governadores, a short drive from the airport terminal. After collecting your baggage, head outside the baggage claim area, where a complimentary shuttle runs every 10-15 minutes. The shuttle is a white van marked with the U-Save logo, circulating in the middle lane designated for car rental shuttles, though this can vary during temporary airport construction. The driver will ask for your last name or reservation number when boarding, so have this ready. Customers can also call the branch to request pick-up while waiting at the airport. Desk opening hours (local time): every day 08:00–22:00. Public holidays: closed.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Coordonnées de contact
Isla Verde Mall, Ave Los Governadores, 00979, Carolina, PR, Puerto Rico
- 787-253-4008
10% off when you book direct
4,1
Bien
15 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very fast and easy rental process.
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your review. We’re glad the rental process in San Juan was fast and easy.
Check the vehicle first
But this is my first time rent here fast ,brand new car I wash this car is a Mitsubishi outlander couple time because I like cleaning car I like this rental car is not expensive thank you usave
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your review. We’re pleased the process in San Juan was quick, the Mitsubishi Outlander felt new and clean, and the price suited you.
I have not yet received my $150 deposit…
I have not yet received my $150 deposit that was charged on my credit card.
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
We understand your concern about the $150 deposit you say has not been returned. Our customer services team can check the status and any applicable release details for your rental. Please contact ics@cs.usave.com so they can investigate privately.
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your review. We’re pleased the car was clean and checkout in San Juan was quick.
There were no auto available for my…
There were no auto available for my family trip on December 2026. I had to find another car rental.
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
We understand how disruptive it was to arrive for a family trip and find no car available. Please contact ics@cs.usave.com so our customer services team can review the booking and what happened at San Juan.
Just a team was spectacular
Just a team was spectacular, and they handled customer service, the picking up, the dropping off was smooth and easy. I will again rent from USave
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your kind review. We’re pleased the San Juan team made pickup and drop-off smooth and easy. We look forward to welcoming you again.
The car was with sand inside..
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for letting us know. We understand that finding sand inside the car at collection was disappointing. We’ll share this with the San Juan team.
Great customer service!
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your review. We’re glad you received great customer service in San Juan.
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your review. We’re glad you found renting with us in San Juan easy.
I had a great experience easy to check…
I had a great experience easy to check in and check out honest people and friendly
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for sharing your experience. We’re pleased check-in and check-out were easy and that the San Juan team came across as friendly and trustworthy.
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Gracias por su reseña. Nos alegra saber que recibió un excelente servicio en San Juan.
El personal son personas responsables
El personal son personas responsables! Amable, Y el servicio es excelente!
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Gracias por su reseña. Nos alegra que haya encontrado al personal de San Juan amable y responsable, y que el servicio le haya parecido excelente.
Excelente servicio los empleados dan el…
Excelente servicio los empleados dan el máximo
20 octobre 2026
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Gracias por compartir su experiencia. Nos alegra que el equipo de San Juan se esforzara al máximo y le ofreciera un excelente servicio.
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for returning to U-Save. We’re pleased you continue to receive great customer service in San Juan.
Réponse de U-Save Car & Truck Rental - U-Save San Juan Airport
Thank you for your review. We’re glad you received great customer service in San Juan.
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