I wanted to upgrade my wife's phone as her old phone was definitely dead. My first order was for an IPhone12 but my wife decided against so I cancelled the iPhone12 order and ordered an IPhone14. T... Voir plus
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Lisez les avis des autres
Genuinely the worst customer services, delay in over a week for shipping. Sent a phone with a passcode I couldn’t unlock. Phone is faulty, repeatedly getting extremely hot and turning off Trying to... Voir plus
AVOID!!!! Placed order on 21st June. After not hearing anything from them about delivery, I emailed them on 26th June and was told they had sent their warehouse staff home as it was 42 degrees... Voir plus
Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Shop for refurbished mobile phones at the lowest cost at Used Mobiles 4 U. We provide a wide range of popular used mobiles available online. Visit our website now!
Coordonnées de contact
Royaume-Uni
- usedmobiles4u.co.uk
3,0
Moyen
148 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sensitive touch
This phone was advertised as new.The charge only lasts a few hours & the screen is irritatingly too sensitive to touch
21 juillet 2022
motorola better than iPhone 12
i received the phone a little late, but i think it was bank holiday, so no worries. the phone came with a protective cover which i wasn't expecting. i wished the phone was a little wider, i guess that's what i had been use to. but my wife has had a motorola and swears by them. this phone i find much better than my iPhone 12.
21 juillet 2022
4U overall review
Choice of mobile easy.
Price excellent.
Ordering process simple.
Delivery on time.
Condition of handset as stipulated.
Overall a jolly good service.
21 juillet 2022
Great service and a great phone for the…
Great service and a great phone for the money. Delivery within the timescale provided and the phone was better quality than expected!
6 juillet 2022
Avis spontané
Probably the worse internet company…
Probably the worse internet company I’ve ever dealt with! I purchased a phone over a week ago, they’ve taken my money from my PayPal account yet not dispatched the phone even though I was promised next day delivery and there have been no updates on the whereabouts of the phone! I’ve emailed them about a dozen times and not had a single reply!
Order number 17833
30 juin 2022
Avis spontané
I ordered On 16 April received email…
I ordered On 16 April received email for tracking no. Yesterday and still no tracking available. No tele or mobile no given to contact customer services.
19 avril 2022
Avis spontané
I ordered a phone for my daughter on…
I ordered a phone for my daughter on 27th December
2021 having been told it would be next day delivery by
Royal Mail. Having used the tracker provided Royal Mail today told us they are still awaiting the phone from you. Either you have problems over the Christmas period or you cannot provide the phone in which case I would request a refund. Order no 17099
4 janvier 2022
Avis spontané
Réponse de Used Mobiles 4 U
Hi,
Thank you for your review and we are sorry for the issue you have had regarding the shipping of your product, please rest assured that this has been noted and will be sorted by a member of our team right away.
Many Thanks
Team Used Mobiles 4 U
Do not use this company.
Do not use this company.
Phone delivered, arrived late, and no sim adapter, no charger and phone has a password on it. So clearly hasn't been wiped. Tried to contact them. No phone number. Just an automated FB messenger
9 décembre 2021
Avis spontané
Réponse de Used Mobiles 4 U
Hi,
Thank you for your review and we are sorry for the issues you had with your product.
Many Thanks
Team Used Mobiles 4 U
Just expect your order to take about 3 days.
This company takes a few days longer to send the phone, than the next day delivery.
I had the phone today and I am very happy with the results.
Used mobiles 4u just need to keep customers up to date with their orders.
A Satisfied customer
7 octobre 2021
Avis spontané
Réponse de Used Mobiles 4 U
Hi Allan
Thank you for your review. We are sorry about your phone not arriving on time, but we are glad to hear that the issue has been resolved and that you are happy with your product.
Many Thanks
Team Used Mobiles 4 U
fake Samsung live buds
I ordered a set of samsung live buds from this site the first pair was sent and was broken so i sent them back for a replacement and was sent the wrong box and to find them damaged again and the wrong outer casing (fakes) so now they want me to send them back what ill be out of pocket again with postage .
avoid this site as the accuse you for lieing blame royal mail.ive also notified trading standards and contacted samsung issuing fakes. avoid .....avoid.... avoid
23 juin 2021
Avis spontané
Réponse de Used Mobiles 4 U
Hi there,
Sorry to hear about the issue you have had. However, I think you must be mistaken Used Mobiles 4 U with another company as we don't sell Samsung Live Buds or any other earphones/headphones.
If you would like to get in contact with us here is our email below.
customerservice@usedmobiles4u.co.uk
Thanks,
The Used Mobiles 4 U team.
Extremely poor customer service
My partner ordered goods from this site, they failed to arrive and so she contacted them to get a refund. All she got for 2 months was that it was Royal Mails fault. When she left a bad review they contacted her and refunded the money. Now they keep hounding her to change/remove the review. I would not recommend this company to anyone, stay clear, use a different website!!!
21 avril 2021
Avis spontané
Réponse de Used Mobiles 4 U
Hi Jack,
As you are leaving a review on another persons behalf we naturally do not have your name on our records. If you'd like to discuss this further please email us on customerservice@usedmobiles4u.co.uk and we will be happy to try to resolve any issues you are still facing.
Many Thanks from the Used Mobiles 4 U team
Avoid this website total scam!!
After purchasing a phone which was meant to arrive the next day I was contacted 3 days later from customer services who told me my order couldn’t be processed as it was currently out of stock and that I would receive a full refund. It’s been six days and still no refund!!! £147 down the drain. I’ve contacted customer services every day and no reply. I even attempted to contact their returns email address which turns out to be a fake email.
Avoid this website at all costs it is a complete scam!
11 février 2021
Avis spontané
Réponse de Used Mobiles 4 U
Hi Jonathan,
Sorry to hear about the issue that you had. We have had a look on our system and It wasn't us who was keeping your money it would of been your bank. It does usually take up to 10 business days for the money to return to your account. We are sorry for the inconvenience and the team apologise for the misunderstanding.
Many Thanks from the Used Mobiles 4 U team
iPhone XR charger plug
I ordered an iPhone XR charger plug as my old iPhone plug was wrong size for my new iPhone XR. Fantastic delivery time (next day) BUT wrong plug - again the slot for cable is too wide! I have telephoned three times today but no answer. I will try to email them but battery running low on new phone 😢
23 janvier 2021
Avis spontané
Réponse de Used Mobiles 4 U
Hi Lesley,
Sorry to hear about the issue you are having with your charger plug. We have had a look on our system and we can't seem to find your order. Would you be able to email our team customerservice@usedmobiles4u.co.uk so we can fix your problem.
Many Thanks from the Used Mobiles 4u team
Réponse de Used Mobiles 4 U
Hi Patrick,
Thank you for your review and we are glad you are happy with your product.
Many Thanks
Team Used Mobiles 4 U
Réponse de Used Mobiles 4 U
Hi David
Thank you for your review and we are glad you are happy with your product.
Many Thanks
Team Used Mobiles 4 U
I was unimpressed with the delivery…
I was unimpressed with the delivery service. I think that if next day delivery is not a choice, but an expected delivery cost, that it does actually arrive the next day.
9 septembre 2020
Avis spontané
Réponse de Used Mobiles 4 U
Hi Tallulah
Thank you for your review and we are glad you are happy with your product. We are sorry about the issue with the delivery service and we will improve our delivery service.
Many Thanks
Team Used Mobiles 4 U
Product is great, admin less so
Product is great, had an issue with confirming the delivery date so admin was not so good
2 septembre 2020
Avis spontané
Réponse de Used Mobiles 4 U
Hi Gareth
Thank you for your review and we are glad you are happy with your product. We are sorry about the issue you had and we have made the right changes to improve our service.
Many Thanks
Team Used Mobiles 4 U
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