U.S. Gold Bureau Avis 1 413

great and cool

Have been dealing with Matthew for a few years now and he has made me some good money which I appreciate only problem has been with deliveries, these packages are supposed to be signed for and two have been left on the porch when I wasn’t home, but it’s not the gold bureau‘s fault

Went out of their way to give us excellent service. We were pleased to be their receptionist.

This purchase was the second one I had made from USG. I was very pleased with both of the transactions and wouldn't hesitate to purchase from you in the future.

The representative who handled my transaction -- his thoroughness and expertise of making sure of a quality transaction. The coins were WELL received!!! Thank you so much. /j

Honest communication

Your representative helped me make informed decisions that saved me money on my purchases.

Was hesitant to invest at first but after talking with others and seeing their investment grow I was all aboard.

The coins I received were exactly what I wanted. They’ll make valuable additions to my collection. I’m very pleased with my additions and the assistance I received.

USGB always makes it easy to purchase. The problem is with shipping. It was not USGB's fault, but Fedex left an opened package at my door. Someone clearly tried to get into the small box inside that had the product and packing slip inside. Thank GOD they couldn’t get inside because of the nylon strapping tape (which I wish was also on the outside of the box too.) Fedex is 99.99% impossible to reach a human being to complain. I tried to log in and I was blocked out of my fedex account, which is also very disturbing. When I checked the shipping details, it said “no signature required.” I was VERY surprised at this. My shipments should always require signature. Additionally, and FYI- even when it does say “signature required” Fedex does not follow instructions and still just leaves it on the doorstep. I’m telling you this so you know they are a terrible option for shipping valuable products. I’m even more concerned now that whoever tried to break in may know I have valuables inside the house.

I will always ask for w/signature required going forward.

Thank God the packing slip was inside the small box with the nylon tape and they weren’t able to get inside. You absolutely did that correct. But please use nylon tape all the way around on both boxes going forward.

The customer service is the best, and better prices than anywhere else.

Received product quickly and they look great. However I have to say that one of them the seal was broken, when I called to let them know I was pretty much was brushed off. What I purchased was a gift for my grandchildren...

I appreciate my phone conversations and advice given on which products to purchase. They take the time to direct my attention to appropriate products.

US Gold is an awesome company! Dan Wright guides me with my portfolio and my returns continue increase! Thank you for the excellent customer service and support US Gold!

Kyle very helpful n knows what i want in product

Service and follow up

I was encouraged to invest in Silver by family . Having no experience I contacted USGold
Bureau via internet. My contact was quite helpful. Since then , without pressure or coercion, I have invested in Silver at my own pace and affordability.

having no experience I contaacted

The company and team can be trusted