I've been a customer with U Store It, Ballymount, Dublin for a while now. The team Lauren, Steffie, Alicia & Leon are absolutely fantastic. All my deliveries in & out are handled with ease. I can buy... Voir plus
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Lisez les avis des autres
The space provided was ideal. The staff were very helpful throughout the time we used the service. We were kept informed by email regarding changes to opening/closing times while improvements were ong... Voir plus
I was on a tight schedule to find storage space. U store it at M50 North was able to help me right away. Your employee Jennifer Emanuel was excellent both first helping me get figure out how much sp... Voir plus
L'entreprise a répondu
Excellent storage facility. Exceptionally clean, safe and very well organised. I had complete peace of mind storing my belongings there. There was always a member of staff on site if I had any questio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Garde-meubles en libre-service
- aussi dans
- Centre de stockage
- Entrepôt
- Magasin d'articles de déménagement
- Services de déménagement et de stockage
Écrit par l'entreprise
U Store It™ THE BEST SELF STORAGE IN IRELAND! Modern storage units. 24/7 Access. Onsite Security. 50% off 1st month. Packing Material. Discounted Removals
Coordonnées de contact
Unit 7 Century Business Park, St Margarets Road, D11 H023, Dublin , Irlande
- 01 8646627
- charlestown@ustoreit.ie
- ustoreit.ie
4,9
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Rude with massive price hikes
staff are very rude at times
Sudden Price increase of 30%
Was charged late payment fees even though there was no issue with my account .. they rebooked the fee with charges and it went through I don’t trust them
1 juillet 2026
Avis spontané
Réponse de U Store It
We’re sorry to hear that you feel you received poor service and that there was confusion regarding the charges. It is seldom that our staff are described as rude, and we take comments like this seriously. We will speak with the team to ensure that the appropriate standards of customer service are maintained.
Regarding the price increase, the change was due to the discount applied during your first month coming to an end. We apologise for any confusion this may have caused and appreciate that this may not have been clear at the time.
We hope to welcome you back should you require store in the future.
Friendly staff
Friendly staff, no problem with opening and closing the account.
5 septembre 2026
Avis spontané
Réponse de U Store It
Hi Pawel,
Thank you so much for the review.
It was a pleasure having you as a customer.
Shane, Neil and Aisling
U Store It Charlestown
Great storage easy access and wonderful…
Great storage easy access and wonderful staff
22 août 2026
Avis spontané
Réponse de U Store It
Hi Lorraine & David
Thanks a million for taking the time to leave us a review! We're delighted to know you had a great experience with our team and found the facility so convenient. We appreciate your support!
Best Regards
Siobhan & Niamh @ U Store It Waterford
Thousands Paid, Mice Included
We paid thousands for a year of storage and were devastated when we returned to clear out our unit. Mice had apparently made themselves at home, destroying thousands of pounds’ worth of books and soiling other boxes.
Despite paying for insurance, the claims process was a nightmare. We spent months providing lists, photos and replacement costs, while management repeatedly stalled, changed and made promises of compensation that went nowhere.
We were treated appallingly throughout. Paying thousands for supposedly secure storage only to find our belongings badly damaged was incredibly upsetting. We would never use this company again.
4 septembre 2025
Avis spontané
Réponse de U Store It
We have requested further information regarding this review, as we have been unable to identify you as a customer from the details provided and, at this time, cannot find any record of the issues described.
We would very much like the opportunity to look into this further. Please contact the branch you used directly and speak with a member of staff, who will be happy to assist and discuss the matter with you.
Brilliant experience today from all of…
Brilliant experience today from all of the staff on Duty, notably Luke, Garry and Will.
Extremely helpful when it came to picking out which size boxes I needed for the unit and were more than happy to help me bring them to my storage unit.
4 septembre 2026
Avis spontané
Réponse de U Store It
Hi Luca,
Thank you so much for your fantastic review! We're delighted to hear that you had such a brilliant experience with our team. Luke, Garry and Will will be especially pleased to hear your kind words. Providing helpful, friendly service is what we strive for, and we're so glad the team could assist you in choosing the right boxes and helping you in the process. We really appreciate your feedback.
Shane, Katie, Will, Luke and Garry
U Store It Liffey Valley
My price was €257 P.M I signed up today…
My price was €257 P.M I signed up today however I was billed for the remainder of thos month as awel as the full month of October? My next payment is November i wish someone would explain this.
3 septembre 2026
Avis spontané
Réponse de U Store It
Hi, thank you for getting in touch. The amount charged would depend on your move-in date, as the initial payment can include the remaining days of the current month as well as the following month’s payment.
Please contact the branch directly, and the team will be happy to explain the charges and assist you further.
Great location
I found this facility so handy and accessable and the staff were friendly and approachable at all times
14 août 2026
Avis spontané
Réponse de U Store It
Hi Tina
Thank you so much for taking the time to leave us such a wonderful review!
We are delighted to hear that you found our location convenient and accessible, and that our team made you feel welcome and supported throughout your time with us. Providing friendly, approachable service is something we take great pride in, so your feedback means the world to us.
If you ever need storage solutions again in the future, we would be delighted to help!
Best Regards
Siobhan & Niamh @ U Store It Waterford!!
very nice service
very nice service, professional, short and to the point, no unnecessary questions, etc.
Donna and Tim
1 septembre 2026
Avis spontané
Réponse de U Store It
Hi Robert,
Thanks for the 5* review- We are glad to hear you had such a positive experience.
All the best,
The team @ U Store It, Cork
Great U Store It in Waterford
Great U Store It in Waterford. Exceptional staff, very friendly and helpful. Overall great experience and would highly recommend.
31 août 2026
Avis spontané
Réponse de U Store It
Hi Triona
Thank you so much for the fantastic review!
We are delighted to hear that you had such a great overall experience with us and that our staff made such a positive impression. Knowing you felt so well looked after and would highly recommend us really makes our day.
We truly appreciate your support, and if you ever need anything else in the future, please don't hesitate to reach out!
Best Regards
Siobhan & Niamh @ U Store It Waterford!!
Great customer service
Great customer service. Simple & easy service to use.
31 août 2026
Avis spontané
Réponse de U Store It
Hi Denise,
Thank you very much for your review, it is very much appreciated.
Kind regards
Aidan - U Store IT
Great facility and nice staff
Really nice friendly people in Galway U Store It. They help whenever they can and provide very clear information on billing etc. Will certainly use them again.
31 août 2026
Avis spontané
Réponse de U Store It
Hi Kevin,
Thank you very much for your great review.
Wishing you the best of luck in your new home.
Kind regards
Aidan - U Store It Galway
Excellent service from ‘start to…
Excellent service from ‘start to finish’. Staff are professional and friendly. Facilities are first class, clean and accessible. Highly recommend!
28 août 2026
Avis spontané
Réponse de U Store It
Hi Anne,
Thank you very much for your fantastic review.
Wishing you the best of luck in the future.
Kind regards
Aidan - U Store It Galway
Ballymount unit
Great storage unit in Ballymount. Staff are very friendly and helpful. Overall great experience and will use again.
15 août 2026
Avis spontané
Réponse de U Store It
Hi Tom
Thank you for your review,
We are delighted to hear you had a positive experience and that our team were able to offer you friendly and helpful service.
We look forward to working with you again, if you ever require storage.
All the best,
U STORE IT Ballymount Team!
Everything was so smooth and easy…
Everything was so smooth and easy through out the whole process! I’m super happy with the support, ease and friendly encounters with the personnel at Ustoreit Ballymount and over the fun!
29 août 2026
Avis spontané
Réponse de U Store It
Hi Rebecca
Thank you for you kind review,
We are delighted we were able to help you through the whole process, and that our team made such a positive impact.
It has been a pleasure working with you, and if you ever require storage please do not hesitate to reach out!
Kind regards
U STORE IT Ballymount Team!
Thanks so much to Aidan for his prompt…
Thanks so much to Aidan for his prompt care and attention- responsive and always helpful
27 août 2026
Avis spontané
Réponse de U Store It
Hi Carol,
Thank you very much for your brilliant review.
We really appreciate it!
Kind regards
Aidan - U Store It Galway
Thanking Neil, stellar Sales Exec at U STORE IT Charlestown, Dublin
I want to commend Neil, Sales Executive at U STORE IT Charlestown, who has always been there to help every time I was unsure about the self-storage service I needed.
-- Kudos to him, plus to teammates Shane & Aisling, for providing an outstanding customer care & attention ⭐💯👍🏻
27 août 2026
Avis spontané
Réponse de U Store It
Hi Tanis,
Thank you very much for such lovely feedback!
We are absolutely thrilled that you had such a wonderful experience with us here at Charlestown and that you felt so well looked after by Neil. A massive thanks for choosing U Store It for your storage solutions. Should you ever require storage again, please don't hesitate to reach out.
Kind regards,
Neil, Shane and Aisling.
Réponse de U Store It
Hi Didier,
Thank you for your lovely review.
Should you need anything while you are storing with us, please don't hesitate to contact us.
Kind regards
Aidan - U Store It Galway
Professional team and a very smooth process
Professional team and a very smooth process from start to finish. Easy to work with, responsive, and efficient. Highly recommended!
26 août 2026
Avis spontané
Réponse de U Store It
Thank you for taking the time to leave us a review! We’re so pleased to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Réponse de U Store It
Hi Aristenio,
Thank you so much for your review.
Shane, Katie, Will, Luke and Gary
U Store It Liffey Valley
The unit was very airy and clean
The unit was very airy and clean. The rent was reasonable. The staff were lovely and very helpful at all times.
I would highly recommend U Store Waterford to everyone
22 août 2026
Avis spontané
Réponse de U Store It
Hi Ashling
Thank you so much for taking the time to leave us such a wonderful review!
We are delighted to hear that you found your unit clean and airy, and that you enjoyed our services and competitive pricing. Our team works hard to provide friendly and helpful support, so your kind words truly mean a lot to us.
Thank you for your high recommendation, and please don't hesitate to reach out if you ever need storage solutions again in the future!
Best Regards
Siobhan & Niamh @ U Store It Waterford!!
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