Utility Aid  Avis 

368
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service. Doris always responds to emails and queries, gives frequent updates and pursues any issues until they are resolved, usually with a positive outcome. She is so pleasant and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They have been our Utility broker for some years & have always served us well locating the best contracts available to us. They have also given us unlimited support in recent times sorting out the m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been using Utility Aid for several years now and have always been looked after by Jodie-Lee. With the amount of energy brokers cold calling our charity, touting for business, it gives us great... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My name is Sunday Asoso I had a really good experience dealing with Shivam, I had good experience with him helping me sort out my church energy contracts. He was very nice and patient with me an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services

Écrit par l'entreprise

There’s nothing special about the energy we sell. In fact, it’s exactly the same energy as all our competitors provide. But there is something special about the way we do it. Where others complicate the process, we simplify it. Where others confuse customers with hidden terms, we’re an open book. And where others do all they can to make as much money from their customers as possible, we do all we can to make as little. Everything we do, we do it differently. Our customers are a privilege. One we’ll never take advantage of.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

368 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(368)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service and communication again…

Great service and communication again from Kristian. New supplier sourced quickly and effortlessly. Great service as always.

20 mai 2026
Avis spontané
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Réponse de Utility Aid

Hi Mel Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Kristian.

Noté 5 sur 5 étoiles

What wonderful help!

What wonderful help!
We are a small CIC moving into our first premises, without a clue of the process involved in sorting out utilities. Energy Consultant, William Dow has been so kind, helpful and patient and has found us the best electricity option (in these difficult times). So grateful for all of the support. Thanks, William!

18 mai 2026
Avis spontané
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Réponse de Utility Aid

Hi Caroline Thank you so much for your wonderful five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with William.

Noté 5 sur 5 étoiles

Utility Aid

Utility Aid, checked all of our invoices and found that some were eligible for a lower rate of VAT - this has now been actioned and we are already seeing savings.

Thanks to Trace and Viktorija for all your help with this.

27 avril 2026
Avis spontané
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Réponse de Utility Aid

Hi Suzanne Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Knowledgeable and helpful

Alanna Henderson was very knowledgeable and helpful in resolving a problem that had arisen. She kept me informed at each stage and the issue was resolved satisfactorily.

24 avril 2026
Avis spontané
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Réponse de Utility Aid

Hi Nicholas Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had a positive experience working with Alanna.

Noté 5 sur 5 étoiles

Utility Aid are amazing

Utility Aid have not only been amazing in helping us locate a green energy provider, they also recovered £1000's in incorrect overcharges on our behalf. I couldn't recommend them more highly.

7 avril 2026
Avis spontané
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Réponse de Utility Aid

Hi Sean Thank you so much for your wonderful five-star review and recommendation. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

best help ever

I have be dealing with Utility Aid for a number of years and they are amazing, I work very closely with Jodie Lee Cross who has always gone above and beyond what i would expect, whenever i have a problem with a supplier (we have had a lot over the years) I email Jodie and with a short time she will reply and get everything going to get it sorted. Also when I need new contracts (3 yearly) Utility Aid have always got me fantastic deals with no hassle or hard work from my side. i had a problem yesterday emailed Jodie in the afternoon and the team at utility aid are on it 9am this morning. can't ask for more that that. :)

23 avril 2026
Avis spontané
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Réponse de Utility Aid

Hi Andy Thank you so much for your wonderful five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Jodie.

Noté 5 sur 5 étoiles

Excellent company

Utility Aid has helped our church find really good quotes for our energy supplies. As a real plus they also check at no cost to us the invoices from suppliers and have recently managed to obtain a refund for overcharged invoices.
Excellent work and really good customer support.

21 avril 2026
Avis spontané
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Réponse de Utility Aid

Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Many thanks

Over a very long period of almost two years, Utility Aid has helped us with difficulties with Scottish Power, including a wrong address which prevented us leaving an expensive contract with them. They have gone above and beyond the call of duty in sorting out issues (including with Royal Mail over postcodes) and have always kept us informed and up-to-date.

13 avril 2026
Avis spontané
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Réponse de Utility Aid

Hi Julie Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Great Service

Alanna and Alex handled our two procurements professionally and in a timely manner, sourcing alternatives and helping us secure great deals for the College.

2 avril 2026
Avis spontané
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Réponse de Utility Aid

Hi Mark Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had a positive experience working with Alanna and Alex.

Noté 5 sur 5 étoiles

Excellent Service

Good, rapid and concise communication. Excellent

27 mars 2026
Avis spontané
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Réponse de Utility Aid

Hi Steve Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Excellent service

Alex had a great quote sourced for the water and sewerage at our scout hut super quick. Great value. Easy process.
Highly recommended.

13 mars 2026
Avis spontané
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Réponse de Utility Aid

Hi Stuart Thank you so much for your five-star review and recommendation. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Been using Utility Aid for some number…

Been using UtilityAid for some number of years.My regual contact, Nathan Jones, has always been on the ball with price updates and responses to keep us ahead of the Game!

11 mars 2026
Avis spontané
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Réponse de Utility Aid

Hi Keith Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Nathan.

Noté 5 sur 5 étoiles

Charming and very helpful

2 mars 2026
Avis spontané
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Réponse de Utility Aid

Hi Timothy Thank you so much for the five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience.

Noté 5 sur 5 étoiles

Excellent communication

I have found this company to be very helpful, taking the stress out of looking for different providers. Response is always immediate.

26 février 2026
Avis spontané
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Réponse de Utility Aid

Hi Joanna Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Would recommend.

Danny Armstrong and Alex Jennings were very helpful and made the entire process of renewing our water contracts very easy. Would recommend.

20 février 2026
Avis spontané
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Réponse de Utility Aid

Thank you so much for your five-star review and recommendation. We truly appreciate your support and it's great to hear you've had such a positive experience working with Danny and Alex.

Noté 5 sur 5 étoiles

They helped me recover £2,862.67

18 février 2026
Avis spontané
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Réponse de Utility Aid

Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had a positive experience working with Utility Aid.

Noté 5 sur 5 étoiles

Utility Aid - Assistance

Utility Aid - Assistance
Thank you to Kristian for his help and support with arranging the Parish Council's gas and electric services over the last couple of year. Kristian is always supportive and responsive (even when I ask stilly questions!).

18 février 2026
Avis spontané
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Réponse de Utility Aid

Hi Pam Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Kristian.

Noté 5 sur 5 étoiles

Great Support

I am part of a community group of volunteers and it's great to have the support of Utility Aid to help us navigate our way through problems with suppliers and the different options available. Its reassuring to know that there's help out there, especially when changing suppliers. Thanks to Kristian for his help.

16 février 2026
Avis spontané
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Réponse de Utility Aid

Hi Jacqueline Thank you so much for your five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Kristian and Utility Aid.

Noté 5 sur 5 étoiles

We have been very well looked after by…

We have been very well looked after by Nathan and the staff at Utility Aid for many years. Queries are always quickly answered/dealt with and energy renewals have always been smooth and clearly explained. Webinars have also been helpful and informative.

13 février 2026
Avis spontané
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Réponse de Utility Aid

Hi Malcolm Thank you so much for the five-star review. We truly appreciate your support and it's great to hear you've had such a positive experience working with Nathan and Utility Aid.

Noté 5 sur 5 étoiles

Animal Charity saved money on overpayment of VAT

It was Utility Aid who suggested we might be able to claim overpayment of VAT due to our being a Charity.
They made it easy, and quick, to complete the necessary paperwork to do so. They did all the work, and in a very short time were able to save our Charity a considerable amount which can now go towards the animals we support.

1 février 2026
Avis spontané
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Réponse de Utility Aid

Thank you so much for your kind review. We’re really pleased we could help identify the VAT overpayment and make the process simple and stress-free for you.

Knowing the savings can now be redirected towards supporting the animals you care for makes this especially rewarding for our team. Thank you for the important work you do, and for trusting Utility Aid to support your charity.

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