Excellent customer service. Doris always responds to emails and queries, gives frequent updates and pursues any issues until they are resolved, usually with a positive outcome. She is so pleasant and... Voir plus
L'entreprise a répondu
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Excellent customer service. Doris always responds to emails and queries, gives frequent updates and pursues any issues until they are resolved, usually with a positive outcome. She is so pleasant and... Voir plus
L'entreprise a répondu
They have been our Utility broker for some years & have always served us well locating the best contracts available to us. They have also given us unlimited support in recent times sorting out the m... Voir plus
L'entreprise a répondu
We have been using Utility Aid for several years now and have always been looked after by Jodie-Lee. With the amount of energy brokers cold calling our charity, touting for business, it gives us great... Voir plus
L'entreprise a répondu
My name is Sunday Asoso I had a really good experience dealing with Shivam, I had good experience with him helping me sort out my church energy contracts. He was very nice and patient with me an... Voir plus
L'entreprise a répondu
There’s nothing special about the energy we sell. In fact, it’s exactly the same energy as all our competitors provide. But there is something special about the way we do it. Where others complicate the process, we simplify it. Where others confuse customers with hidden terms, we’re an open book. And where others do all they can to make as much money from their customers as possible, we do all we can to make as little. Everything we do, we do it differently. Our customers are a privilege. One we’ll never take advantage of.
4th Floor of The Hub, Navigation Wharf, Carre Street, , NG34 7TW, Sleaford, Royaume-Uni
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Great service and communication again from Kristian. New supplier sourced quickly and effortlessly. Great service as always.

Réponse de Utility Aid
What wonderful help!
We are a small CIC moving into our first premises, without a clue of the process involved in sorting out utilities. Energy Consultant, William Dow has been so kind, helpful and patient and has found us the best electricity option (in these difficult times). So grateful for all of the support. Thanks, William!

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Utility Aid, checked all of our invoices and found that some were eligible for a lower rate of VAT - this has now been actioned and we are already seeing savings.
Thanks to Trace and Viktorija for all your help with this.

Réponse de Utility Aid
Alanna Henderson was very knowledgeable and helpful in resolving a problem that had arisen. She kept me informed at each stage and the issue was resolved satisfactorily.

Réponse de Utility Aid
Utility Aid have not only been amazing in helping us locate a green energy provider, they also recovered £1000's in incorrect overcharges on our behalf. I couldn't recommend them more highly.

Réponse de Utility Aid
I have be dealing with Utility Aid for a number of years and they are amazing, I work very closely with Jodie Lee Cross who has always gone above and beyond what i would expect, whenever i have a problem with a supplier (we have had a lot over the years) I email Jodie and with a short time she will reply and get everything going to get it sorted. Also when I need new contracts (3 yearly) Utility Aid have always got me fantastic deals with no hassle or hard work from my side. i had a problem yesterday emailed Jodie in the afternoon and the team at utility aid are on it 9am this morning. can't ask for more that that. :)

Réponse de Utility Aid
Utility Aid has helped our church find really good quotes for our energy supplies. As a real plus they also check at no cost to us the invoices from suppliers and have recently managed to obtain a refund for overcharged invoices.
Excellent work and really good customer support.

Réponse de Utility Aid
Over a very long period of almost two years, Utility Aid has helped us with difficulties with Scottish Power, including a wrong address which prevented us leaving an expensive contract with them. They have gone above and beyond the call of duty in sorting out issues (including with Royal Mail over postcodes) and have always kept us informed and up-to-date.

Réponse de Utility Aid
Alanna and Alex handled our two procurements professionally and in a timely manner, sourcing alternatives and helping us secure great deals for the College.

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Alex had a great quote sourced for the water and sewerage at our scout hut super quick. Great value. Easy process.
Highly recommended.

Réponse de Utility Aid
Been using UtilityAid for some number of years.My regual contact, Nathan Jones, has always been on the ball with price updates and responses to keep us ahead of the Game!

Réponse de Utility Aid
I have found this company to be very helpful, taking the stress out of looking for different providers. Response is always immediate.

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Danny Armstrong and Alex Jennings were very helpful and made the entire process of renewing our water contracts very easy. Would recommend.

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Utility Aid - Assistance
Thank you to Kristian for his help and support with arranging the Parish Council's gas and electric services over the last couple of year. Kristian is always supportive and responsive (even when I ask stilly questions!).

Réponse de Utility Aid
I am part of a community group of volunteers and it's great to have the support of Utility Aid to help us navigate our way through problems with suppliers and the different options available. Its reassuring to know that there's help out there, especially when changing suppliers. Thanks to Kristian for his help.

Réponse de Utility Aid
We have been very well looked after by Nathan and the staff at Utility Aid for many years. Queries are always quickly answered/dealt with and energy renewals have always been smooth and clearly explained. Webinars have also been helpful and informative.

Réponse de Utility Aid
It was Utility Aid who suggested we might be able to claim overpayment of VAT due to our being a Charity.
They made it easy, and quick, to complete the necessary paperwork to do so. They did all the work, and in a very short time were able to save our Charity a considerable amount which can now go towards the animals we support.

Réponse de Utility Aid
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