BE CAREFUL when purchasing from this company … great service on the front end but then when it comes to returns, they go silent. Their own Return Policy on their website encourages you to call first... Voir plus
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Lisez les avis des autres
I bought vacuum and suction was really bad from day one I tried to call them on number provided nearly one month but no answer at all they put me on hold more than 40 min and my call drops automatica... Voir plus
Ordered a vacuum via eBay. the item arrived sooner than expected packed very safely not original box but this was in the advert and packed better then original anyway. All extra parts included. clean... Voir plus
Ordered a replacement part on January 14. It's now February 7 and I have received no updates regarding the status. Status online says "order confirmed". Followed up twice by email with no response. Fo... Voir plus
À propos de l'entreprise
À propos de VacuumDirect.com
Informations provenant de diverses sources externes
VacuumDirect.com has been in business for over 11 years. We are family owned, and truly care about helping our customers in any way possible. As a mid-west company we are centrally located within the United States and therefore provide short delivery times. Customers are our top priority and we aim to make your shopping experience an enjoyable one!
Quality Products At Competitive Prices
VacuumDirect is an authorized dealer for all brands we carry and sell.You can have peace of mind knowing you are getting quality products from an authorized retailer. Your privacy and order information remains private and secure.
More Than Just A Vacuum Retailer
VacuumDirect.com offers more than just vacuums, we also sell air purifiers, sewing machines, coffee, coffee makers, detergents and other cleaners, commercial cleaning products, and vacuum parts.Many of our products are covered by our price match policy!
Shipping Policy
Many of the products sold on VacuumDirect.com are eligible for free same day shipping for orders over $99.00. Please note Hawaii and Alaska are excluded from this offer. Other shipping options such as next day air for the continental United States are available to fit your needs.
Hassel Free Returns
We are more than happy to offer you a full refund for the product, or products purchased within the past 30 days. Our 30-day return policy is subject to terms and conditions.
Service With A Smile
Contact us! VacuumDirect.com is here to help,connect to one of our knowledgeable customer service representatives during business hours. If one of our representatives is unavailable at that time, you may choose to be promptly contacted, simply leave us a message. If you are not inclined to call, our detailed schematics of vacuum parts can help you locate the correct replacement quickly. However, if you are still unsure about the part, our staff is standing by to help ensure you are purchasing the correct item.
Coordonnées de contact
2094 Sand Beach Rd, 48413, Bad Axe, Etats-Unis
- 1-866-927-4327
- sales@vacuum-direct.com
- vacuumdirect.com
2,9
Moyen
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Excellent service excellent product
31 janvier 2019
Avis spontané
When I needed a new cord winder for my…
When I needed a new cord winder for my Dyson vacuum I found it at Vacuum Direct. It was reasonably priced and it arrived in just a few days. I installed it in minutes. My Dyson is working like new.
30 janvier 2019
Avis spontané
Fantastic response for my vacuum…
Fantastic response for my vacuum problem!
30 janvier 2019
Avis spontané
Print invoice from website after purchase
Would be nice if website could setup up a way to print invoice after purchase.
24 janvier 2019
Avis spontané
Good experience
I made my purchase from VacuumDirect.com as an intentional alternative to Amazon and I wasn't disappointed. I'd buy from them again.
25 décembre 2018
Avis spontané
Excellent
Excellent, fast service. This is the 2nd time I've ordered from VacuumDirect. I've ordered filters for both my Dyson Ball and Dyson DC44 Animal and both times it could not have gone smoother. The replacement filters are original Dyson equipment not generic parts. I'll order from them again.
21 décembre 2018
Avis spontané
Extensive product support and parts
Extensive product support and parts. Excellent customer service and relationship skills in problem solving. Recommeded without hesitation.
20 décembre 2018
Avis spontané
Really impressed with speed and responsiveness
I was very happy with my experience ordering from Vacuum Direct! I actually misplaced the tracking number and emailed them about it shortly after my purchase. I got a response from their customer service persons almost immediately with the number. Woohoo! Plus i got the vacuum that I ordered in less than 3 full business days when I was expecting it in 5. Now that's service!
20 décembre 2018
Avis spontané
REPEAT CUSTOMER.....
REPEAT CUSTOMER........My most recent purchase from VacuumDirect.com is my third time ordering. I am so pleased with their website..Who knew ordering parts would be so easy. I will continue to buy from VacuumDirect.com in the future. Excellent website! Excellent Prices!
19 décembre 2018
Avis spontané
Easy to order and got what I paid for…
Easy to order and got what I paid for fairly quickly. No need for customer service so I can't speak to anyone in particular. 0
17 décembre 2018
Avis spontané
Fit perfectly and not too bad to change…
Fit perfectly and not too bad to change out, glad I took a pic of the wiring to the switch
14 décembre 2018
Avis spontané
Easy to buy and arrived without undue…
Easy to buy and arrived without undue delay.
11 décembre 2018
Avis spontané
Part that I received was the correct…
Part that I received was the correct par and it fit perfectly. The delivery was very timely. I could not have asked for better service
11 décembre 2018
Avis spontané
Just wanted to say WOW what a company
Just wanted to say WOW what a company, ordered parts on-line on Thanksgiving day (22 Nov) and received them on Saturday (24 Nov) afternoon. Now that's what I call service, something unheard now a days from other companies. Another thing I didn't notice when I placed my order was your in Michigan another plus in my book. I'll be installing all the new parts today and look forward to hearing our Dyson DC17 humming like brand new one again.
Again Thank you for the great service and if I ever need any parts again I'll be contacting you again.
11 décembre 2018
Avis spontané
High quality G4 outer bag
High quality G4 outer bag. Speedy shipping. Thank you!
5 décembre 2018
Avis spontané
Impossible to replace part without a…
Impossible to replace part without a diagram. Went to web and there were so many variations. The seller should asked for more specific information on the exact vac model, or give me a phone number to call at Dyson.
5 décembre 2018
Avis spontané
Genuine Dyson parts fair prices fast shipping
27 novembre 2018
Avis spontané
Great site for identifying the parts…
Great site for identifying the needed parts, backed up by a solid inventory. I ordered several parts for 2 different Dysons, and they all arrived very quickly and were OEM parts. The prices are just a bit high, I think, but having the right parts, well-indexed, and in-stock makes it worthwhile.
26 novembre 2018
Avis spontané
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