VagaroAvis 

664
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a business owner perspective, there is so much support for the business side! just to mention a few, how to set up or any issues- it's a fast response and finding solutions. I love all the features... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl has been amazing with helping me set up my online booking system! He has helped me from the first call all the way through. Has never just left me after the first phone call and said get on with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Marché en ligne

À propos de Vagaro

Écrit par l'entreprise

Vagaro Image
Vagaro Image

Powerful tools to fuel your dreams and grow your business

Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!

Vagaro Image

Get paid instantly and securely

Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.

Vagaro Image

Optimize your time and streamline operations

Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!

See what our business owners have to say

  • “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.

    OC Thomas

    Owner, Rich in Flesh Tattoo

    Livermore, CA

  • It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”

    Kati Donati

    Owner, Primp Skin Studio

    Santa Rosa, CA

  • Vagaro Image

    Simplify your business operations today

    Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!


    Coordonnées de contact

    4,0

    Bien

    TrustScore 4 sur 5

    664 avis

    5 étoiles
    4 étoiles
    3 étoiles
    2 étoiles
    1 étoile

    Demande des avis aux clients

    Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

    Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

    Comment cette entreprise utilise Trustpilot

    Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

    4,0

    Tous les avis

    (664)

    196 avis reçus au cours des 12 derniers mois

    Écrire un avis
    Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

    Noté 5 sur 5 étoiles

    The Representativess are always very…

    The Representativess are always very friendly, knowledgeable, professional, and ready to assisst.

    30 septembre 2025
    Logo de Vagaro

    Réponse de Vagaro

    We’re so glad to hear our representatives have been friendly, knowledgeable, and professional in assisting you! 💜 Thank you for sharing your experience!

    Noté 5 sur 5 étoiles

    Best Decision Ever!…

    The difference between what I had before for website & integrated booking system is from night to day! Estera has been so professional and skilled, listening to all my requirements and getting things done within timescales! Thank you Estera! The whole Vagaro team, have been amazing, Miriam and Tom. They are with you every step of the way!

    26 septembre 2025
    Avis spontané
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    Réponse de Vagaro

    We’re thrilled to hear the difference Vagaro has made for your website and booking system! 💜 It’s wonderful that Estera, Miriam, and Tom were able to support you with professionalism and care every step of the way. We’ll be sure to share your kind words with the team—thank you for trusting us!

    Noté 1 sur 5 étoiles

    full day of practice was just blocked out

    I had a full day in my healthcare practice blocked out by their system, resulting in significant lost revenue. I was migrated from Schedulicity, with all patient demographic info lost. The transition time was 30 days, which was inadequate. My patients found it very hard to use. Perhaps a good site for some, but definitely not for healthcare.

    23 septembre 2025
    Avis spontané
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    Réponse de Vagaro

    Thank you for sharing your experience. We understand how impactful issues like blocked schedules and lost data can be, especially in healthcare. The transition from Schedulicity may feel challenging, and we appreciate your feedback. Please email support@vagaro.com with the subject “Attn: CX” so our team can review your account and address these concerns directly.

    Noté 5 sur 5 étoiles

    hands down the best...

    hands down the best payment , booking and tracking system for medical facility with spa services. Excited to see e-prescribe option now integrated and looking forward for a full integration with ICD10 codes into their EMR for SOAP notes , etc.

    23 septembre 2025
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    Réponse de Vagaro

    We’re thrilled to hear that Vagaro has been the best system for your medical spa facility! 💜 It’s great to know that payments, booking, and tracking have supported your needs, and we’re excited you’re using the new e-prescribe option. We’ll also share your feedback on full ICD-10 integration for SOAP notes with our product team. Thank you for your support!

    Noté 5 sur 5 étoiles

    The Vagaro Experience You Need To Have

    Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a checkout system, inventory control and sales, gift cards to offer, packages, memberships, and a robust list of other services many would love to have but don't. It is easy and onboarding teams are amazing!

    23 septembre 2025
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    Réponse de Vagaro

    We’re thrilled to hear Vagaro has exceeded your expectations! 💜 It’s great that the reports, checkout system, inventory tools, gift cards, packages, and memberships have all supported your business. We’re also glad our onboarding team made the transition smooth. Thank you for sharing your experience!

    Noté 4 sur 5 étoiles

    I enjoying the simplicity of using…

    I enjoying the simplicity of using Vagaro Pro platform

    23 septembre 2025
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    Réponse de Vagaro

    We’re so glad you’re enjoying the simplicity of the Vagaro Pro platform! 💜

    Noté 2 sur 5 étoiles

    Could not cancel an appointment

    It was impossible to figure out how to cancel an appointment. I clicked on the "cancel an appointment" link and it took me to the page to "book" an appointment. When I called the business to cancel and re-schedule my appointment, they said "unfortunately" their booking website had been bought out by a different company (Vagaro) and the new website was "a bit cumbersome." I agree, and see the same thing happening with many small businesses' booking sites: cumbersome, non-intuitive, and time consuming. From small to big businesses, the time and effort to purchase products and services is now passed on to the consumer. So frustrating

    22 septembre 2025
    Avis spontané
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    Réponse de Vagaro

    Thank you for your feedback. Vagaro provides the scheduling software, but each business manages its own account settings, including how cancellations are handled. We’ll share your input with our product team, as we’re always working to make booking and managing appointments as simple and intuitive as possible.

    Noté 5 sur 5 étoiles

    Jack and Estera have been brilliant

    Jack and Estera have been brilliant. Jack helped me through the process of setting up the booking system, which I complicated, and Estera sorted out my website which I love. The only point I would bring up is that contacting Jack and Estera was difficult because emails didn't go directly to them which was frustrating. They became my contact and it worked well being able to deal with the same 2 people. They both deserve 5 stars

    18 septembre 2025
    Avis spontané
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    Réponse de Vagaro

    We’re thrilled to hear Jack and Estera gave you such great support and that you love your new website! 💜 We appreciate your feedback on communication—we’ll share it with our team as we continue improving. Thank you for the 5-star recognition of their work. We’ll be sure to pass it along!

    Noté 5 sur 5 étoiles

    I love the ability to interact with…

    I love the ability to interact with developers to get new features! I also love the ability to talk to a real human when I have problems!

    17 septembre 2025
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    Réponse de Vagaro

    We’re so glad you enjoy being able to share feature ideas with our team and connect with real support when you need it! 💜 Your feedback helps us continue improving, and we’re thrilled to know our team has been there for you. Thank you for sharing your experience!

    Noté 5 sur 5 étoiles

    Our medical office uses Vagaro for…

    Our medical office uses Vagaro for scheduling and every aspect of it works as intended, allowing our office to be fully booked and our clients to have access to our scheduling at their convenience.

    15 septembre 2025
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    Réponse de Vagaro

    We’re so glad to hear Vagaro is working well for your medical office! 💜 It’s wonderful that scheduling has helped keep your office fully booked while giving clients the convenience they need. Thank you for sharing your experience—we’re honored to support your practice!

    Noté 5 sur 5 étoiles

    That's is a great system to use for any business.

    I haven't used it to my full advantage nut I am happy I am using it. It is easy to use and I am loving it,

    11 septembre 2025
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    Réponse de Vagaro

    We’re so glad to hear you’re enjoying Vagaro! 💜 Even if you haven’t explored all the features yet, it’s great that the platform feels easy to use and helpful. We look forward to supporting you as you continue to discover everything Vagaro can do!

    Noté 5 sur 5 étoiles

    Ladida Salon and Spa

    We do Nails, Toes, Waxings, Facials, Hair, and Massages!! We are in calabash, NC! It is in the cottages! We are Ladida salon and spa!! This helps us make appointments and helps us and customers stay on track!!

    11 septembre 2025
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    Réponse de Vagaro

    Thank you for sharing! 💜 We’re so glad Vagaro is helping you stay organized and keep both your team and customers on track. It’s wonderful to support your business in Calabash, NC—we wish you continued success!

    Noté 5 sur 5 étoiles

    Outstanding Service

    Vagaro Representative, Liam Kirby, has been outstanding with his support and guidance during the implementation of the Vagaro system for my small business. Moving to any new system is always challenging and having great guidance and support is key to success. I look forward to using the systems features to streamline more of the processes to save time for both my business and customers.

    5 septembre 2025
    Avis spontané
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    Réponse de Vagaro

    Thank you for the wonderful feedback! 💜 We’re thrilled to hear Liam’s guidance made your implementation smoother. Moving to a new system can be challenging, and we’re glad the support helped set you up for success. We’re excited for you to keep streamlining processes with Vagaro’s features—our team is here anytime you need us.

    Noté 5 sur 5 étoiles

    I've been using vagaro for the last 2…

    I've been using vagaro for the last 2 years. I really love it! I don't need all of the perks. But it's great just in case i do. This is a well thought out program! Whatever your business, this program will cover it. Customer support is superb! you just won't go wrong!

    4 septembre 2025
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    Réponse de Vagaro

    Thank you for being with Vagaro for the past 2 years! 💜 We’re so glad you love the platform and find it flexible enough to support your needs, with extra perks available whenever you want them. It’s wonderful to hear our customer support has been superb for you, and we truly appreciate your kind words!

    Noté 5 sur 5 étoiles

    Professional, detailed support & expertise from day one

    Liam supported me throughout setting up my booking system. Some of my requirements were quite niche and Liam consistently supported me with the highest levels of communication, creative ideas and knowledge. I couldn’t be happier with the continuous support I have received and would highly recommend to anyone who wants a distinguished booking service that works effectively and with ease ⭐️⭐️⭐️⭐️⭐️

    29 août 2025
    Avis spontané
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    Réponse de Vagaro

    Thank you for your wonderful feedback! 💜 We’re thrilled to hear Liam was able to support you with great communication, creative solutions, and expert knowledge while setting up your booking system. We’re so glad you’re happy with the ongoing support and truly appreciate your recommendation!

    Noté 5 sur 5 étoiles

    I just found out that Vagaro sends…

    I just found out that Vagaro sends reminders close to clients appointment time. We have less no shows and its great!

    3 septembre 2025
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    Réponse de Vagaro

    Thank you for sharing your experience! 💜 We’re so glad appointment reminders are helping reduce no-shows and making things easier for your business.

    Noté 5 sur 5 étoiles

    Love the ease of use and membership…

    Love the ease of use and membership options! Support is fabulous too! Always responsive and they always follow up to make sure the issue is resolved.

    2 septembre 2025
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    Réponse de Vagaro

    Thank you! 💜 We’re delighted that you appreciate the ease of use, membership options, and that our support team has been responsive and thorough in their follow-up. We appreciate your kind words!

    Noté 2 sur 5 étoiles

    Just bought the wagaro software two…

    Just bought the Vagaro software two weeks ago. I am not impressed with it but so diappointed in customers support. It takes for ever to speak to a support person and also having issue with Vagaro to tranfer our funds to my business account. So far not a good experience!

    31 août 2025
    Avis spontané
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    Réponse de Vagaro

    Thank you for sharing your feedback. We understand how important reliable support and timely fund transfers are for your business. Our team would like the opportunity to review the issues you’re experiencing and assist you directly. Please reach out to our 24/7 support team via phone, chat, and email at vagaro.com/pro/contact so we can help resolve this for you.

    Noté 4 sur 5 étoiles

    My Experience

    I have had a few technical hitches possibly due to the system being so new and the fact all the team are currently self employed. I am slowly starting to get to grips with the system. I had problems with the card machine connections not being compatible with the Mac Book so need to order another one. I feel more training would be good. I’ve not yet being able to put bookings on marketplace or do the website that we pay for either so these are things I do need help with.

    2 septembre 2025
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    Réponse de Vagaro

    Thank you for sharing your feedback. We’re glad to hear you’re getting started with Vagaro, and we’d love to support you further. You can sign up for a free one-on-one training session with a Vagaro trainer using the promo code COMMUNITY at vagaro.com/vagarouniversity. They’ll walk you through marketplace bookings, your website setup, and more to help you get the most out of the system.

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