First time used this service, fully satisfied with the service. Hosting speed is good, site always up, offers more featues then other ones and the most important thing that inspired me each time, is t... Voir plus
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Lisez les avis des autres
This review is for the support guy D. Noitk who saved me from 3,4,7 layer DDOS attacks. I was so annoyed that I decided to close the website because every web service I approached was either too expen... Voir plus
Hosting cost is comparatively cheap. Changing settings in the Plesk tool is limited and need to raise ticket multiple times to setup the website initially. Support team response could be better. There... Voir plus
First of all, you don't have a live chat to resolve technical issues on the spot. The ticket system is ridiculous, it take times for the technical team to respond, then re respond, it takes days.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are one of leading IT Services provider globally with over thousands of satisfied customers. Founded in 2014, We have expanded our satisfactory region to the level that has reached to one of the emerging providers in the world. Our Technology is up-to-date with best professional quality services assurance. We are perpetrated towards continually assessing and advancing our quality of product and services provided. We thoroughly believe that we are ahead of the competition with a primary objective to provide our clients with the best services they need and most importantly deserve. Our Teams are compromised of skilled professionals ensuring their best to do better and better every time.
Coordonnées de contact
1025 ECTOR DR NW, 30152, Kennesaw, Etats-Unis
- +1(678)667-4010
- rattani.k@valuehosted.com
- valuehosted.com
4,2
Bien
71 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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thank you so much for your response
thank you so much for your response
I'm glad to use your VPS services
26 janvier 2023
Good Services
22 août 2022
Website Restoration
We got a Great support from the team of value hosted company to restore our website on a new domain. We really appreciate team efforts and support on this regard.
25 juillet 2022
Excellent
Every thing is fine but one suggestion is to increase in support team for quick disposal of every query. Some time queries takes not time but some time it takes time to complete.
8 mai 2022
i have used it since university ages
23 novembre 2021
Best Service
Best Service. Good high quality. Quick solutions. Polite behavior. Top-class Customer Service. Very Fine and Very Nice. 100/100 .
16 novembre 2021
Lack of technical support on the spot
First of all, you don't have a live chat to resolve technical issues on the spot. The ticket system is ridiculous, it take times for the technical team to respond, then re respond, it takes days.
Also, emails asking for technical assistance are obviously not read properly, addressing one issue but not all included in an email.
I wish I did not sign up with value hosted, will never recommend it to anyone.
2 septembre 2021
Réponse de THE VALUE HOSTED
Dear Elizabeth,
Sorry for the caused inconvenience. We have investigated the issue and it turned out that you have stopped replying to our support tickets to resolve the technical difficulties. As for the live chat, our tech-savoy support lads are available 24/7.
We not only respond to support tickets and live chats but also send reminders to those who are late to get back to us. We have evidence of it. Instead of getting back to us, you went straight for defamation.
We hope Trust Pilot representatives read this as we are daily victimized by such customers who first use our services, leave a bad review on Trust Pilot, and then threatens to get a refund for review removal. It’s a classic act of defamation that customers have adopted nowadays.
As we believe you don't have enough maturity as a client, we are refunding your invoice and cancelling your order.
Have a good day.
not responding
I have bad experience with this company calling again and again to support department but no one responding and not solving my problem. This is my experience for other customer i do not have any idea.
10 août 2021
Réponse de THE VALUE HOSTED
Hi,
Sorry for the caused inconvenience. Value Hosted is a customer-centric web hosting company and shall remain that way.
Referring to your feedback, we have timely responded to your support tickets. The issue lies within your domain. Your domain is on hold due to non-compliance with ICANN policies. Furthermore, your registered email address is also not verified.
As per ICANN policies, on July 24, 2021, we had sent an email to you, containing a link, to your email address asking you to click the verification link. To date, this email address has not been verified.
We had sent several email verification reminders but you didn’t bother to complete the process. All that said, we are still ready to help you out.
Have a great day.
Excellent services as expectations.
24 juillet 2021
If I feel any problem support team is…
If I feel any problem support team is there to help me.Tremendously working support Team.
16 juillet 2021
Good service i am satisfied very short…
Good service i am satisfied very short time site is load from server. Also customer service is very helpfull.
15 juillet 2021
Excellent Services.
10 juillet 2021
Best hosting with best service
9 juillet 2021
very helping and professional staff…
very helping and professional staff effordable services
2 juillet 2021
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