Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Voir plus
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Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Voir plus
The best service 🙌 Ordered a copper finish towel radiator before 2pm and it was delivered the next day!!! Very pleased with the radiator appearance but as it's yet to be installed can't comment... Voir plus
Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Coordonnées de contact
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, Royaume-Uni
- 01492 593336
- info@valvekings.com
- valvekings.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
I ordered a heating element which was out of stock. They contacted me promptly and offered a higher wattage substitute at the same price which was delivered next day. This is the second time I have dealt with this supplier and will do so in the future.
The best service 🙌
The best service 🙌
Ordered a copper finish towel radiator before 2pm and it was delivered the next day!!!
Very pleased with the radiator appearance but as it's yet to be installed can't comment on performance.
Had a need to call prior to ordering and found the chap who answered very helpful and polite 😀
Based on this experience so far I'd happily recommend Valve Kings.
Good Value and fast delivery
Really pleased with the service
Really pleased with the service. Great selection all keenly priced. Ordering easy as items in stock and delivered the next day.
Item arrived very quickly and well…
Item arrived very quickly and well packaged. Item as described and a great price. Highly recommend *****
Radiator valves
Ordered copper radiator valves; they arrived next day and quality very good.
Bought a radiator and it arrived…
Bought a radiator and it arrived quickly. It was a different colour than I anticipated so I phoned to arrange a collection and refund. I was told to email a request which I did but had no reply. After lots of emails and telephone calls I finally got confirmation that I could have a refund. They do not collect items so had to pay £16 to have a sent back by a courier. (It was the smallest radiator they sell, so ridiculous price to post back) They then deducted a further £10 from my refund for delivering it to me in the first place! So my return cost me £26!! Ridiculous. Wish I’d used a large internet store who would have collected it for free and given me a full refund!

Réponse de Valve Kings
Great Value Valve Kings!
Really impressed with my traditional corner radiator valves. Had previously bought from a different supplier for a lot more but actually the exact same product.
Customer service was helpful too before I ordered, answering my questions clearly and in a friendly manner. To top all that, delivery was prompt and at no extra charge.
What more could you ask!
Very easy and efficient organisation.
Very easy and efficient organisation to deal with.
Extremely late delivery
Website claimed that the item was in stock, this is the reason I ordered the item.
Order placed on the 02/01/22 with a 3-5 day delivery. I called Valve kings on the 11/01/22 when my order had not arrived, as they did not contact me to confirm late delivery.
I was told the item would be delivered by 25/01/22. I queried this as stock availability suggested otherwise. An inconsistent message was given by the colleague who took the call.
It is the 26/01/22 and the item has not been delivered. I have not received a follow up call either. This is why I have given a bad 1 star rating

Réponse de Valve Kings
Failed to acknowledge the cancellation…
Failed to acknowledge the cancellation placed a few miuntes after palcing order, which was in erro and dispatched the good, despit being on holida and being unconractable.

Réponse de Valve Kings
Item exactly as required- very helpful…
Item exactly as required- very helpful guys - couple of questions answered quickly and efficiently.
Excellent speedy service and helpful…
Excellent speedy service and helpful folk at the end of the phone. What more could you want?
Slight problem quickly fixed
Slight damage when arrived, but sorted out v.quickly. Recommend.
Great Service
Good pricing
Good pricing, very quick delivery, excellent communication, would use again.
Good service and next day delivery
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