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Noté 1 sur 5 étoiles

ATTENTION FAMILY AND FRIENDS. I HAVE BEEN SCAMMED! DONT TRUST VANILLA HEART PUBLISHING this so called publishing company has misrepresented themselves and extorted me enough. I here by demand my money... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vanilla Heart Publishing was a great asset getting my book published. Their entire team was excellent to work with and their patience was fantastic. This is my first book and I had to be guided step... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I placed my order for a Wikipedia listing at the beginning of this year. They said it would take 8-10 weeks. It's been about 6 months of getting constant "it will be live next week" "they are just fin... Voir plus

Noté 5 sur 5 étoiles

As a researcher, accuracy matters. The Vanilla Heart crew double-checked every citation, formatted them perfectly, and refused to use anything less than peer-reviewed sources. Their companion PR artic... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'impression numérique

Écrit par l'entreprise

Vanilla Heart Publishing was founded to fill an unmet need: a one stop solution for authors. For writing, editing, printing, publishing, distribution and marketing. To solve this problem, the team would need to invest heavily in expert human resource with deep connections in the industry to build a mechanism unmatched in markets quality and scalability.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 1 sur 5 étoiles

The claim vs reality

They claim they will get you a wiki page, but they just 'write' a page, and there is no indication that the page is ever submitted.

No matter how many links you share, they are never good enough, and they want more money to 'create links'.

Scam

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Pretty happy with the service

Pretty happy with the service. Everything went well, though a few things could be better.

14 décembre 2025
Avis spontané
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Réponse : Vanilla Heart Publishing

Hi,

Thank you for the feedback. We’re glad to hear you were happy overall with the service. We also appreciate you pointing out that there’s room for improvement. Your input helps us do better, and we’d be happy to learn more if you ever want to share details.

Regards,
Team Vanilla Heart Publishing.

Noté 5 sur 5 étoiles

My Positive Experience!

I am absolutely delighted to share my experience working with them. As a professional voice talent, I recognize how important it is to present a clear and compelling public profile.

From the first conversation, Ben listened closely to what I wanted, a page that accurately reflects my voice acting career, highlights my experience and credits, and presents everything in a polished, professional design.

What impressed me most:

They captured the essence of my work as a voice actor, conveying both the breadth of my roles and the passion I bring to the craft.

The layout and visuals were clean, engaging, and easy to navigate, the biography was presented in a way that felt authentic and professional.

My project managers, Valerie and Justin handled edits and refinements quickly and smoothly and any time I asked for a tweak (be it wording, layout, or image placement) they were accommodating and delivered.

They kept me informed every step of the way and made the whole process feel collaborative

Thanks to their excellent work, I now feel proud and confident to share my page with clients, casting directors, and colleagues.

I wholeheartedly recommend Vanilla Heart Publishing and especially Ben to anyone looking for a professional, quality page that truly represents their career.

I am sure they are being targeted here by competitors trying to discredit their honest work and leaving negative reviews as my experience was nothing short of wonderful!

20 octobre 2025
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Réponse : Vanilla Heart Publishing

Hi Kevin,

We’re truly grateful for your detailed and heartfelt review. It’s wonderful to know you felt heard and supported throughout the process. Ben, Valerie, and Justin will be delighted to hear your kind words. We take pride in creating authentic, professional profiles and it’s reassuring to see our commitment reflected in your experience. Your acknowledgment of our honest practices means a lot, especially in times when misinformation can easily spread.

Regards,
Team Vanilla Heart Publishing.

Noté 3 sur 5 étoiles

After two unsuccessful attempts to…

After two unsuccessful attempts to publish my academic profile on Wikipedia, I turned to Vanilla Heart Publishing, and it made all the difference. Jack immediately understood what Wikipedia defines as a reliable source — academic citations, reputable journals, and credible media references. He structured the article in a perfectly neutral, encyclopedic tone, ensuring it met all notability guidelines. My page has now been live for over a year, and I’ve noticed a huge increase in visibility for my research. I’m deeply grateful to Jack and the editorial team for their expertise and professionalism.

6 octobre 2025
Avis spontané
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Réponse : Vanilla Heart Publishing

Hi Gianna,

We’re honoured to have played a part in getting your academic profile properly represented. Jack and the editorial team take pride in aligning every article with Wikipedia’s strict notability and sourcing standards. Hearing that your page remains active and impactful after a year is exactly the outcome we aim for. Thank you for such a thoughtful review.

Regards,
Team Vanilla Heart Publishing.

Noté 1 sur 5 étoiles

Total SCAMMERS.

Total SCAM. They lure you in with "Get posted on Wiki for $399!" then after payment they advise that you will NOT publish without the help of their other services (costing 1000s!). No refunds. Total bait-n-switch SCAM!

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

It's a long scam

I placed my order for a Wikipedia listing at the beginning of this year. They said it would take 8-10 weeks. It's been about 6 months of getting constant "it will be live next week" "they are just finishing up, I'll send you the link when it's live" replies every time I reach out to them (they never reach out to me, I can go weeks without hearing anything until I follow up again). I would have been happier had they just said "sorry, Wikipedia rejected it, there's nothing we can do." Do not give them your money, it is a scam.

19 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't bother is a scam

Don't bother, this is a scam. Wikipedia is not the yellow pages and doesn't work with this 'company'. Don't make the mistake of answering an email or they will email you every week for the rest of your life.

6 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Not a Scam - Had a great experience!

I had a great experience working with Vanilla Heart Publishing on getting a Wikipedia page published for me - Mark Anderson (immunologist).

I was initially cautious because there are a lot of unreliable services out there, but this was not a scam. The negative reviews here seem to be fake or someone trying to discredit their work. The team was professional, responsive, and delivered exactly what they promised.

A special thanks to Jack, Ben, and Ryan. They guided me through the process with transparency and clear communication. They understood Wikipedia's notability standards and worked diligently to ensure everything met the platform’s guidelines. The final result exceeded my expectations.

If you're looking for a legitimate and trustworthy Wikipedia publishing service, I highly recommend Vanilla Heart Publishing. They did an outstanding job!

29 mars 2025
Avis spontané
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Réponse : Vanilla Heart Publishing

Hi Mark,

We really appreciate you taking the time to share this. It’s great to hear that you had a smooth experience and that the team delivered what was promised. Jack, Ben, and Ryan will be glad to know their effort paid off.

Thank you for trusting us with your Wikipedia project; your words mean a lot.

Best,
Vanilla Heart Publishing.

Noté 1 sur 5 étoiles

Got a lawyer involved to deal with these crooks

After weeks of false promises, missed deadlines and the rewriting of history, I hired a lawyer. VHP's modus operandi is a scam bait and switch operation.

VHP runs shadow organizations that utilize multiple “consultants”, third party payment portals and works out of multiple shared offices. Their strategy is that potential customers will eventually lose interest and not follow up. Online research documents multiple complaints with similar bait and switch operations. Trustpilot doesn't allow documentation of fraud busting URL's.

The USA BBB documented the same along with other scam busting operations. Please also note VHP uses two different company names with different physical and web addresses - Vanilla Heart Publishing and Vanilla Heart Publishers.

I was successful my claim and my money was returned.

Caveat emptor - Buyer beware!

7 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Crickets

There is much to be desired with this organization. The company rep handling the project has failed to respond to calls and emails regardless of the time of day, the phones go directly to voicemail. Since the last communication in February, nothing? Stay away from this publishing company!!!!

9 février 2025
Avis spontané

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 5 sur 5 étoiles

As a researcher

As a researcher, accuracy matters. The Vanilla Heart crew double-checked every citation, formatted them perfectly, and refused to use anything less than peer-reviewed sources. Their companion PR articles in prominent platforms and science news digests presented my work in plain language without dumbing it down. Impressive craftsmanship.

5 mai 2025
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Réponse : Vanilla Heart Publishing

Hi Lucille D. Trosper,

We truly appreciate your thoughtful feedback. It means a lot coming from someone who values precision and clarity. Our team was honoured to support your work and ensure it was represented with both accuracy and accessibility. Glad the PR side struck the right tone too!

Best,
Vanilla Heart Publishing.

Noté 1 sur 5 étoiles

ATTENTION FAMILY AND FRIENDS

ATTENTION FAMILY AND FRIENDS. I HAVE BEEN SCAMMED! DONT TRUST VANILLA HEART PUBLISHING this so called publishing company has misrepresented themselves and extorted me enough. I here by demand my money back now. Their contract says if I am not satisfied then I will be able to get back my money. I am heavily unsatisfied. They are ignoring me.

5 mai 2025
Avis spontané
Logo de Vanilla Heart Publishing

Réponse : Vanilla Heart Publishing

Hi Troy,

We’re truly sorry to hear how upset you feel and understand how frustrating this situation must be. Please know that we never intend for any client to feel ignored or misled. While we recognise there may have been communication gaps, there are also times when delays or misunderstandings happen during project revisions or refund evaluations that require both parties’ input.

That said, we take your concern seriously and would like to review your case in detail to clarify what went wrong and find a fair resolution. Please contact our support team directly so we can look into your project status and ensure this is addressed properly.

Kind Regards,
Vanilla Heart Publishing.

Noté 1 sur 5 étoiles

Beware of this Service

Not sure what these positive reviews are. They seem fake... My actual experience: Vanilla Heart Publishing offered to publish a wikipedia page for me for $750. All sounded great, minus what turned out to be one critical point hidden in the small text of their advertising about it: "Notability Assessment – Our team will verify Alliance Tutoring's eligibility by gathering independent, verifiable sources that highlight the tutoring company." In fact, the articles mentioned were necessary for publishing a legitimate wikipedia page, but were not, as it turned out, included in the $750, ambiguously worded in the above. After taking my $750, Vanilla Heart then suggested they needed me to: "List down all the media links that include your and mention you in any way (minimum 6 – 8 links). Please note that articles, blogs, press releases and other similar links do not count as reliable sources. Significant Media Coverage from news and media websites count as reliable sourcing." As I had none of the above, which they well knew, they would happily provide them for an additional $3,000... They attempted to upsell me for an additional sum from me that was unacceptable, so I requested my initial $750 back, which they refused to provide according to their "policy." I respectfully asked the refund of my $750 right away, given the highly ambiguous and misleading information about the articles required for the publication of the page, which were not disclosed to me in the initial sale. Crickets. Avoid this company.

20 avril 2025
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Réponse : Vanilla Heart Publishing

Hi Alex,

We’re sorry to hear you feel this way. Our Wikipedia services always begin with a notability assessment, which is clearly outlined before any publication process starts. Creating or enhancing notability through independent media coverage is a separate and optional service, as Wikipedia requires verifiable third-party sources that we cannot fabricate or control.

Our team did deliver the assessment and explained the requirements for page eligibility in full transparency. While we understand your frustration, our refund policy applies once the assessment and initial documentation are completed. Still, we’d be happy to review your case again if you reach out through support@vanillaheartpublishing.com

Kind Regards,
Vanilla Heart Publishing.

Noté 1 sur 5 étoiles

SCAMMERS

SCAMMERS
these guys abandoned the project after payment, do not respond to any communication. the phone number on their website doesnt even connect you with their company

30 avril 2024
Avis spontané
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Réponse : Vanilla Heart Publishing

Hi Spencer,

We’re sorry to hear about your experience. We take every concern seriously and would never abandon a project or ignore communication. It’s possible there’s been a misunderstanding or a mix-up with contact details, as our team is always available through official channels. Please reach out to us directly from our website. so we can review your project details and resolve this for you as soon as possible.

Best,
Vanilla Heart Publishing.

Noté 5 sur 5 étoiles

Eric my direct publishing lead helped…

Eric my direct publishing lead helped me get my fourth book published and from all my other publishers and experience, Eric helped make this a smooth publishing. Was quick with response. And provided me many other options.

10 septembre 2024
Avis spontané
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Réponse : Vanilla Heart Publishing

Dear Stephen,

Thank you so much for your kind words and for taking the time to share your positive experience with Vanilla Heart Publishing. We look forward to continuing to work with you and supporting your future projects.

Best regards,
Customer Service Team.
Vanilla Heart Publishing.

Noté 5 sur 5 étoiles

Knowledgeable and patient

Vanilla Heart Publishing was a great asset getting my book published. Their entire team was excellent to work with and their patience was fantastic. This is my first book and I had to be guided step by step through every publishing process and while I was getting all the guidance they were still able to stick to a tight timeline.

25 septembre 2024
Avis spontané
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Réponse : Vanilla Heart Publishing

Dear Gene,

Thank you so much for your kind words and for taking the time to share your positive experience with Vanilla Heart Publishing. We look forward to continuing to work with you and supporting your future projects.

Best regards,
Customer Service Team.
Vanilla Heart Publishing.

Noté 5 sur 5 étoiles

Joe Clinton of Vanilla Publishing…

Joe Clinton of Vanilla Publishing company guided me thru the overwhelming tasks of needed items to launch this book, my first production.

14 juin 2024
Avis spontané
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Réponse : Vanilla Heart Publishing

Dear Mildred Newsome,

Thank you so much for your kind words and for taking the time to share your positive experience with Vanilla Heart Publishing. We are thrilled to hear that Joe Clinton was able to guide you through the necessary steps to launch your first book. It's always our goal to support our authors every step of the way, and we are delighted that you felt well-assisted and confident during the process.

Congratulations on your first production! We look forward to continuing to work with you and supporting your future projects.

Best regards,
Customer Service Team
Vanilla Heart Publishing

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