Van National Avis 1 438

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I didn't expect buying a used van to be this satisfying, but Van National delivered. As someone who's seen their fair share of disappointments I can happily say everything was smooth and easy, Sco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently dealt with Toby at Van National and the whole experience was spot on from start to finish. He was knowledgeable, responsive, and made what can sometimes be a stressful process feel stra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed to replace an old van asap, starting looking online early one morning, found just what I was looking for and requested info, got a call back around 9.30m from Ryan w, I'm double busy so didn't... Voir plus

Noté 5 sur 5 étoiles

Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion

Écrit par l'entreprise

Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Came to look at getting a new van today and ended up leaving with one. Lots of vans to look around at and they’re all in great condition.

Brilliant service from Tom, was really helpful to deal with and looked something up for us to do with the warranty. Would recommend here to anyone looking for a new van.

25 mars 2026
Avis spontané
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Réponse de Van National

Great to hear, thanks so much for a lovely review and thanks for choosing Van National

Noté 5 sur 5 étoiles

Honest and friendly transaction

Honest and friendly conversation, particularly around my part ex vehicle. Very communicative and efficient. Happy to recommend and will definitely consider using them again for our next purchase.

24 mars 2026
Avis spontané
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Réponse de Van National

Great to hear, thanks for a lovely review - Van National

Noté 5 sur 5 étoiles

Thanks to Connor Charles and the team @…

Thanks to Connor Charles and the team @ Van national.
Connor was very helpful, professional in assisting me when buying my van.
On the day of my rest driving the van I noticed a small electrical fault. The fault was repaired prior to me picking up my van.
I would have no hesitation in recommending this company and team to any of my friends.

21 mars 2026
Avis spontané
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Réponse de Van National

Great to hear, thank you for leaving us a review., enjoy your vehicle here should you require anything further - Van National

Noté 5 sur 5 étoiles

Really good and friendly staff

Really good and friendly staff. Especially Adam haha it was really lovely working with him to find the right van.

23 mars 2026
Avis spontané
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Réponse de Van National

Thanks Owen lovely to hear you had such a great experience purchasing your vehicle - Van National

Noté 5 sur 5 étoiles

This is an update to a previous review covering after care

This is an update to a previous review covering our purchase of a van from Van National.
Having bought the vehicle we very quickly had some fault warnings and a couple of other issues crop up.
This wasn’t ideal but what is worthy of comment was the standard of service we received in putting the problems right.
After being allowed to get a local garage to assess the faults the van was taken back by Van National for all the necessary work to be completed without charge. A loan vehicle was provided along with regular updates.
The whole process was managed by Danielle in their after sales department who really tried hard to make everything right. Her customer service work was excellent.
I wouldn’t hesitate to go back to this company in the future if this was an example of the standard of care they provide when things do go a bit wrong.

19 mars 2026
Avis spontané
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Réponse de Van National

WOW!! How kind of you to take the time to leave us this great review, it has been passed on to Danielle its not often aftersales get so appreciated, she is an absolute star, and she says " Hi John thanks so much" hope we see you again in the future ! well maybe not too soon, any problems she's always at the end of the phone - Van National

Noté 5 sur 5 étoiles

Very efficient and informative

Very efficient, transparent and informative all the way through the process.

Sending videos an images throughout the whole process with personalised recordings.

More than happy to suggest/propose these guys to anyone and will use again. Tom H was excellent and personable
Thanks guys

20 mars 2026
Avis spontané
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Réponse de Van National

Great news! thanks John for your feedback will be sure to pass it on to Tom - Van National

Noté 5 sur 5 étoiles

Dealt with toby

Dealt with toby, was great service from start to finish.

20 mars 2026
Avis spontané
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Réponse de Van National

We're delighted to hear Toby provided a great service. We’ll be sure to pass on your feedback. Van National

Noté 5 sur 5 étoiles

Dealt with Toby from Van national

Dealt with Toby from Van national
Good experience overall and smooth transition from buying and picking up the van

19 mars 2026
Avis spontané
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Réponse de Van National

We're delighted to hear Toby provided a great service. We’ll be sure to pass on your feedback. Van National

Noté 5 sur 5 étoiles

Reliable and great service

After having a couple of bad experiences with van sales, purchasing a van from the van national felt like a breath of fresh air. I rang up on the Monday and the van was delivered on the Friday.

I was given a detailed video showing me around the van before purchasing and the van was delivered when they said it would be.

I will definitely be using them again in the future.

13 mars 2026
Avis spontané
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Réponse de Van National

Great to hear you were so satisfied with our service, pleasure doing business with you - see you again - Van National

Noté 5 sur 5 étoiles

Purchased a new VW Crafter from Van…

Purchased a new VW Crafter from Van National and had a great experience from start to finish. Ryan was friendly and great to deal with all the way through. Van was in good condition as described would recommend to anybody.

16 mars 2026
Avis spontané
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Réponse de Van National

We're delighted to hear Ryan provided an amazing and helpful service. We’ll be sure to pass on your feedback. Van National

Noté 5 sur 5 étoiles

I buy vans for our engineers to use and…

I buy vans for our engineers to use and always look for nearly new quality vans, I have travelled to Birmingham & other parts of the country trying to find the right van for us then discovered Van National on line who was local to us. I found the exact Transit Custom limited we were looking with very very low millage and I contacted them and Adam gave us first class service and was by no means was pushy to get a deal.
We collected the van 2 days later fully checked & serviced as promised, their stock of vans is massive and well worth a look at and we will be back in January 2027 for another one too
Thankyou Adam for a great service.
Owen Electrical & Security Ltd

11 mars 2026
Avis spontané
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Réponse de Van National

Great News! Thank you for the review, so pleased you were so happy with Adam and the Service provided at Van National, see you next year - Van National

Noté 5 sur 5 étoiles

Great customer service

Great customer service, really helpful. Alex was particularly good, and very patient with my difficult father-in-law.

14 mars 2026
Avis spontané
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Réponse de Van National

Great to hear thank you for your kind feedback, enjoy your vehicle - Van National

Noté 5 sur 5 étoiles

Toby was fantastic

Toby was fantastic! Made it an easy process, buying a van online for the 1st time was a stressful idea. However Toby answered all my questions and put my mind at ease at each party of the process.
Would use again for sure!

14 mars 2026
Avis spontané
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Réponse de Van National

Thank you for your kind words! We're delighted to hear Toby provided an amazing and helpful service. We’ll be sure to pass on your feedback. Van National

Noté 5 sur 5 étoiles

Toby was very helpful in the process of…

Toby was very helpful in the process of getting our van. Super easy from start to finish

14 mars 2026
Avis spontané
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Réponse de Van National

Great to hear you found the process nice and easy hope we see you again when the need arises - Van National

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing, clear, kept informed, service was a 10 out of 10

13 mars 2026
Avis spontané
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Réponse de Van National

Thank you for your kind words! We're delighted to hear you were provided an amazing and helpful service. Thanks for using Van National

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