Vape 360 Uk Avis 

324
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed an order 12/07/26 and unfortunately part of my order was out of stock so they contacted me and offered a different product in its place and i made a suggest different product and Two days it... Voir plus

Noté 4 sur 5 étoiles

Ordering was straight forward tho its hard to navigate account and wanting to look at points and how to spend them, i find sometimes i put stuff in a basket and log into account only for things not to... Voir plus

Noté 5 sur 5 étoiles

Used this family run company for quite awhile now. Recently had an issue with an order placed (possibly fault on RoyalMails side) so reordered and the same thing happened again. Contacted Vape360 and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best and most reliable vape supplier I've used. Been a regular customer for nearly 2 years since swapping ciggys for vape. And in all orders have been trouble free, quick delivery and free deliv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vaporiseurs

Écrit par l'entreprise

Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(324)

144 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you for supplying me with the…

Thank you for supplying me with the ultra bar twist all different flavours as they help me think 🤔💭 when I'm having a puff. I have one flavour at the moment called Summer dreams. Free delivery no minimum spend tastes good smells good. Fantastic cheers

9 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I was sent wrong items

I was sent wrong items
I tried contacting the company by email and through message on their website. Haven’t gotten a single reply back. Suffice to say I won’t be ordering from them again

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Vape360 is an excellent company

Vape360 is an excellent company, easy to deal with, helpful anf friendly. Their website is easy to use and delivery of orders is always very speedy. Well done, Colin.

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Have used a different company for a…

Have used a different company for a couple of years but through no fault of their own the Chinese have altered the taste of the Prefilled tobacco cartridges so had been looking for another company who had the ones I normally have found this company have had no problems would recommend

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast, Convenient & Excellent Customer Service

I recently used the Click & Collect service from 360 Vape UK and had a really smooth experience. The ordering process was quick and simple, and my order was ready for collection exactly when promised. The staff were friendly, professional, and made the pickup process fast and hassle-free.

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very reliable and quick service.

Very reliable and quick service.

12 avril 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the brilliant review! Getting your orders to you quickly and without any fuss is exactly what we aim for, so it's great to hear we hit the mark for you.

Thanks again for choosing us, and we look forward to sorting out your next order whenever you need us.

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Vape 360 Uk is my go to online Vape Store

Vape 360 Uk is my go to online Vape Store. Fast, free delivery & competitive prices.

12 avril 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for making us your go-to vape store! That really is the best compliment we could ask for.

We work hard behind the scenes to keep our prices competitive and make sure your orders get to your door as quickly as possible, so it’s brilliant to hear that the fast, free delivery is hitting the mark for you.

Thanks again for your continued support. We look forward to sorting out your next order whenever you're ready!

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Great products great service many thanks

Great products great service many thanks

11 avril 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the fantastic review! We're really glad to hear you're happy with both the products and the service. It always makes our day to hear from a satisfied customer.

Thanks again for shopping with us, and we look forward to sorting out your next order whenever you're ready.

Regards,
Team Vape 360

Noté 1 sur 5 étoiles

I would normally leave a 5 star for…

I would normally leave a 5 star for vape 360. But until they stop using Evri for delivery's they will only get 1 star.
They was much better when they used Royal Mail.

25 mars 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for saying you'd normally give us 5 stars – that really means a lot to the team. I just wanted to reply personally to clear up what's going on with the deliveries.

We actually still use Royal Mail as much as we possibly can! The tricky part is that Royal Mail has very strict rules on certain vape products, parcel sizes, and specific postcodes. When an order goes over their limits, our system has to automatically swap to another courier like Evri, DPD, DHL, or Parcelforce. It isn't a choice we make to cut corners; it’s simply the only way we can get those specific items to your door.

We really don't want to lose a loyal customer over a courier issue.

Please drop us an email at contact@vape360.co.uk or give us a ring on 0161 564 9336. We’d love to take a look at your account and see if we can help tailor your future baskets to keep them within Royal Mail's guidelines.

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Great price

Great price. Prompt service. Excellent customer service

3 avril 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for taking the time to leave this wonderful review!

We work really hard to keep our prices competitive and get orders out the door quickly, so it's brilliant to hear that you're happy with the service.

It's also great to know our customer service team looked after you well – we'll be sure to pass your kind words on to them.

Thanks again for choosing us, and we look forward to sorting out your next order whenever you're ready.

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Very prompt delivery excellent Service

Very prompt delivery excellent Service

One item was out of stock, but was emailed and refunded for item before good were despatched.
Superb communication throughout

Will definitely use again!

20 mars 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the lovely review! We're really sorry that one of your items was out of stock this time around. While we always try our best to keep everything fully stocked, whenever there is a hiccup, we make sure to keep you in the loop and get your refund sorted straight away before dispatch.

It's brilliant to hear you appreciated the communication and the prompt delivery of the rest of your items.

Thanks again for your understanding and for saying you'll use us again. We look forward to sorting out your next order!

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Easy to order with fast delivery

Easy to order with fast delivery. The best online vape shop I've used!

20 mars 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the massive compliment! Hearing that we're the best online vape shop you've used really makes our day.

We're thrilled that you found ordering easy and that your delivery arrived quickly.

Thanks again for choosing us, and we look forward to sorting out your next order!

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Have ordered with this company…

Have ordered with this company before,excellent range of vape products and flavours,delivering good products and very quick delivery.

27 février 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for coming back to us and leaving such a lovely review! We’re thrilled to hear you're enjoying our wide range of products and flavours.

Getting high-quality items to your door quickly is exactly what we aim for, so it's brilliant to know we're hitting the mark for you.

Thanks again for your continued support!

Regards,
Team Vape 360

Noté 5 sur 5 étoiles

Lots of choice available at great…

Lots of choice available at great prices.
Can get perfered delivery options.
Added bonus of gaining points when you buy items.

3 mars 2026
Avis spontané
Logo de Vape 360 Uk

Réponse de Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks for leaving such a wonderful review! We love giving our customers plenty of options without breaking the bank, so it's brilliant that you're enjoying the wide selection and prices.

It’s also great to hear that our flexible delivery choices and loyalty points are a hit with you—those reward points definitely add up quickly!

We really appreciate your support and can't wait to welcome you back for your next top-up.

Regards,
Team Vape 360

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