Great selection of refills, and top quality customer service. Didn't have a chosen flavour in stock so they replaced it a better one, and it what a choice! They are not paying me for this however... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I always use vape Inc , the web site is very easy to manoeuvre around, I'm not tech savvy but it's so clear even I can use it successfully. Delivery is always prompt and never damaged, the price of th... Voir plus
I’ve been using Vape Inc for a while now, and they consistently provide great service. The website is easy to navigate, even for someone like me who’s not tech-savvy, and the delivery is always fast a... Voir plus
Honestly never had a problem with these guys, cheap as chips and flawless service. Was a bit sceptical at first but glad I made the decision to go with them, the referral discount and point system... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vapeinc.com is a UK based online retailer known for its high quality, guaranteed low prices and a great range of vape products for starters through to advanced users
Coordonnées de contact
Hoe Street, E17 4PG, London, Royaume-Uni
- info@vapeinc.com
- vapeinc.com
4,8
Excellent
443 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a bundle of vapes on two…
Ordered a bundle of vapes on two separate occasions, 1 was leaking in package and unusable and two didn’t even work. Contacted the company many times about it with no reply.
UPDATE
company managed to get in contact, they have resolved this issue to a great standard therefore I have updated my review to reflect this
20 septembre 2023
Avis spontané
Réponse de Vape Inc
Hi Charli,
Thank you for your review. I am sorry to hear that you have experienced an issue. I can see you left us a message/ticket via our live chat on the website and we did reply to ask what item was affected as you had a few different items in your order but we never heard back from you.
I will send you an email again so we can get this sorted for you.
Kind Regards
*Update*
Hi Charli,
I sent you another email on Friday but it seems they are not reaching you. Have you checked your spam/junk folder?
I have sent you another email this morning (Monday 16/10/23) from multiple email addresses so hopefully at least one of them manages to reach you. I can assure you we are not ignoring you! we are trying to get this issue resolved for you.
Kind Regards
Lee
Very quick from putting the order into…
Very quick from putting the order into delivery
20 septembre 2023
Great value highly recommended
17 août 2023
Vlugge en goede service.
28 août 2023
Great customer service
Great service and products, delivery on time.
Great website to use.
13 août 2023
Always speedy delivery without fail
Always speedy delivery without fail - brilliant company
7 août 2023
everything good👍will order again.
9 juillet 2023
Timely professional service with an…
Timely professional service with an easy to use ordering electronic system.
2 mai 2023
Great service and quick delivery
8 mai 2023
Great products quick delivery
2 mai 2023
You didn’t send me the right order
2 mars 2023
Réponse de Vape Inc
Hi Judith,
Sorry to hear about this. Can i ask that you email us at either:
Sales@vapeinc.com
Info@vapeinc.com
Lee@vapeinc.com
with the issues and we will be more than happy to make sure this is resolved and that you receive what you ordered.
Many thanks
Lee
**Update 27/03/23**
Hi Judith,
We have tried to contact you several times by email, phone and text message but there has been no response to either of these. We have checked everything our end and have not found any reason to indicate that we sent you the wrong items. However if you can get in touch with us so we can work out what the issue is we will be more than happy to get things resolved for you ASAP!
Kind Regards
Absolutely brilliant value
Absolutely brilliant value , exactly what I was looking for,
27 février 2023
Excellent service even when I had a…
Excellent service even when I had a problem it was resolved immediately. Thankyou
21 février 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.