Outstanding customer service from Olivia. I had to return 4 packs of UB Mini S3 coils I purchased in May as they did not fit in my Ursa Empty Cartridges or connect with my device. Olivia sent me a fre... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This was a repeat order, i have been getting vape liquids and vapes from this company for about 18 months now, always excellent products and next working day delivery. Can’t recommend highly enough.
L'entreprise a répondu
super fast delivery,great easy to use products my only complain was not recieving the free vape juice with my last voopoo vape and coils,i really liked the blue razz lemonade with my first order fro... Voir plus
L'entreprise a répondu
I have used Vapouriz for a number of years and always received orders promptly and well packaged. The products are one of my favourite and i have recommended them to friends. I actually had a problem... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2011, Vapouriz Electronic Cigarettes is committed to providing premium quality electronic cigarettes accessories, and e-liquids manufactured right here in the UK by Vapour Labs (a Vapouriz company). As one of the leading brands in the UK, we offer over 50 different flavours of Vapouriz Premium e-liquid, in five different strengths of nicotine (including zero percent).
Coordonnées de contact
7a Henley Business Park, GU3 2DX, Guildford, Royaume-Uni
- 0800 644 0000
- support@vapouriz.com
- vapouriz.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Vapouriz
Hi,
Thank you for your great feedback!
We’re really pleased to hear that you find our service reliable with prompt delivery. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi Clare,
Thank you for your feedback!
We’re really pleased to hear that you consistently experience fast dispatch and delivery. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Quality products
Quality products, quick delivery and great pricing. Very happy customer.
8 décembre 2025
Réponse de Vapouriz
Hi Richard,
Thank you for your fantastic feedback!
We’re really pleased to hear that you’re happy with our quality products, quick delivery, and great pricing. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Good customer service over the phone
Good customer service over the phone, partic when ordering stuff. A faulty vape was dealt with immediately x
8 mai 2026
Réponse de Vapouriz
Hi Sophie,
Thank you for your lovely feedback!
We’re really pleased to hear that you received good customer service over the phone and while placing your order. We’re also glad our team was able to deal with the faulty vape immediately for you.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi Lorraine,
Thank you for your feedback!
We’re really pleased to hear that your order arrived quickly and that you were happy with the excellent price. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi Anita,
Thank you for your feedback!
We’re really pleased to hear that your products were delivered very quickly. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
So easy to find exactly what you’re…
So easy to find exactly what you’re looking for,loads of options,very easy to order and a super fast delivery service
23 avril 2026
Réponse de Vapouriz
Hi Phillip,
Thank you for your fantastic feedback!
We’re really pleased to hear that you found it easy to find what you were looking for, enjoyed the wide range of options, and experienced a simple ordering process with super-fast delivery.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi Joanne,
Thank you for your wonderful feedback!
We’re really pleased to hear that everything was absolutely perfect. Your support is greatly appreciated and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi,
Thank you for your kind feedback!
We’re really pleased to hear that you’re consistently happy with our service and the quality of our products. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi Angela,
Thank you for your great feedback!
We’re really pleased to hear that you’re happy with the product and that your delivery was very quick. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Quick and efficient
5 mai 2026
Réponse de Vapouriz
Hi,
Thank you for your feedback!
We’re really pleased to hear that you found our service quick and efficient. Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
Rose
Réponse de Vapouriz
Hi Pauline,
We are so glad you enjoyed your experience. We appreciate your kind words and look forward to serving you again!
Kind regards
Rose
When I receive my order there were…
When I receive my order there were broken bottles.
After contacting vaporise theyvery quickly responded and apologised offering to replace the order, very good customer service
20 avril 2026
Réponse de Vapouriz
Hi Jennifer,
We’re so sorry to hear that your order arrived with broken bottles. We completely understand how frustrating and disappointing this must have been, especially when you were looking forward to receiving your order. This is certainly not the level of service we aim to provide, nor what we expect from our courier partners.
Please rest assured that we take this very seriously, and we’ll do everything we can to put things right for you as quickly as possible. A member of our customer service team will be in touch with you shortly to help resolve this and make sure you’re taken care of.
Kind regards
Rose
Réponse de Vapouriz
Hi,
We're so glad you found our prices great and delivery quick! Thanks for your support.
Kind regards
Rose
Quick delivery no p roblems
4 mai 2026
Réponse de Vapouriz
Hi David,
We're glad you enjoyed your experience. Thank you for your positive feedback!
Kind regards
Rose
Brilliant service as usual
Brilliant service as usual. Delivered the next day can’t fault the product or the service.
4 mai 2026
Réponse de Vapouriz
Hi Ian,
We're so pleased to hear you received brilliant service and next-day delivery. We appreciate your kind words about our product and service!
Kind regards
Rose
Very good swift delivery no problems
19 avril 2026
Réponse de Vapouriz
Hi,
We're glad you had a good experience with our swift delivery! We appreciate your positive feedback.
Kind regards
Rose
Réponse de Vapouriz
Hi Lesley,
We are so happy you enjoyed our product selection and fast delivery! Thank you for your feedback.
Kind regards
Rose
5 star customer service.
We ran into some delivery issues but with great customer service from customer support the parcel arrived and I would certainly use and recommend this company.
17 avril 2026
Réponse de Vapouriz
Hi,
We're happy to hear that our customer support team was able to help resolve the delivery issues and ensure your parcel arrived. We appreciate your recommendation and are grateful for your feedback!
Kind regards
Rose
Easy to order and arrives quickly
6 avril 2026
Réponse de Vapouriz
Hi,
We appreciate your positive feedback! We are so happy that ordering was easy and your delivery was quick. We hope to serve you again soon!
Kind regards
Rose
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