I have used Vapouriz for a number of years and always received orders promptly and well packaged. The products are one of my favourite and i have recommended them to friends. I actually had a problem... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A Great Company to order from online. All their products are easy to find and buy. The delivery 🚚 was excellent, I ordered at 6pm in the evening and recieved the order the very next morning. I was v... Voir plus
L'entreprise a répondu
The customer service received is absolutely second to none. Unfortunately I have received a defective product but since contacting the customer service Charlotte has been fantastic and has helped me t... Voir plus
L'entreprise a répondu
super fast delivery,great easy to use products my only complain was not recieving the free vape juice with my last voopoo vape and coils,i really liked the blue razz lemonade with my first order fro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2011, Vapouriz Electronic Cigarettes is committed to providing premium quality electronic cigarettes accessories, and e-liquids manufactured right here in the UK by Vapour Labs (a Vapouriz company). As one of the leading brands in the UK, we offer over 50 different flavours of Vapouriz Premium e-liquid, in five different strengths of nicotine (including zero percent).
Coordonnées de contact
7a Henley Business Park, GU3 2DX, Guildford, Royaume-Uni
- 0800 644 0000
- support@vapouriz.com
- vapouriz.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
EASY TO ORDER AND QUICK DELIVERY
25 mai 2026
Réponse de Vapouriz
Hi Graham,
Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. We appreciate your support and look forward to serving you again in the future.
Kind regards
Rose
Excellent service and reasonable prices
Excellent service and reasonable prices. I’ve moved on to the rechargeable ElfBar. I like the pre-filled pods although they can work out expensive compared to vape oil chambers. That said, Vapouriz is the only provider I use.
6 juin 2026
Réponse de Vapouriz
Hi Lesley,
Thank you for your fantastic review. We're delighted to hear that you've had excellent service and found our prices reasonable.
It's great to know you're enjoying the rechargeable Elf Bar range and the convenience of the pre-filled pods. We appreciate your feedback regarding the ongoing cost compared to refillable options, and we're pleased that the convenience and experience continue to meet your expectations.
Thank you for choosing Vapouriz as your trusted provider. Your loyalty means a great deal to us, and we look forward to continuing to serve you in the future.
Kind regards
Rose
Always found vapouriz to be a good…
Always found vapouriz to be a good company with good prices and fast deli
20 mai 2026
Réponse de Vapouriz
Hi Kay,
Thank you for your great review!
We're delighted to hear that you've consistently found us to be a reliable company with good prices and fast delivery. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Réponse de Vapouriz
Hi Joel,
Thank you for your great review!
We're delighted to hear that you consistently receive quick delivery and great products. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Speedy delivery and excellent product
5 juin 2026
Réponse de Vapouriz
Hi Pete,
Thank you for your great review!
We're delighted to hear that you were happy with the speedy delivery and excellent product. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Delivery quick
22 mai 2026
Réponse de Vapouriz
Hi,
Thank you for your great review!
We're pleased to hear that your delivery was quick. We really appreciate your feedback and look forward to serving you again soon.
Kind regards,
Rose
Réponse de Vapouriz
Hi Donatas,
Thank you for your superb review!
We're delighted to hear that you're happy with both our services and products. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
You have stopped selling the tanks…
You have stopped selling the tanks compatible with EGO ii 2200mAh batteries which is a common battery and one I use myself
21 mai 2026
Réponse de Vapouriz
Hi Paul,
Thank you for your feedback.
We do still offer a large range of tanks compatible with the eGo II 2200mAh battery. This device features a dual-threaded connection, meaning it is universally compatible with both 510 and eGo-style atomizers, tanks, and clearomizers. Because it includes both the wider outer eGo threads and the standard 510 inner pin, you can use a wide variety of vape attachments without the need for an adapter.
One of our customer service advisors will be in touch shortly to help you choose a suitable replacement tank and ensure you get the right option for your setup.
Thank you for your patience and support.
Kind regards,
Rose
Yes the battery and liquid were good…
Yes the battery and liquid were good value for money,
4 juin 2026
Réponse de Vapouriz
Hi Jason,
Thank you for your great review!
We're pleased to hear that you found both the battery and liquid to be good value for money. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Order here within 2 days 👌
4 juin 2026
Réponse de Vapouriz
Hi Jessie,
Thank you for your great review!
We're pleased to hear that your order arrived within 2 days. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Réponse de Vapouriz
Hi David,
Thank you for your great review!
We're pleased to hear that you were happy with our service. We really appreciate your feedback and look forward to serving you again soon.
Kind regards,
Rose
Réponse de Vapouriz
Hi Lorraine,
Thank you for your excellent review!
We're delighted to hear that you were happy with the service and fast delivery as always. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Quick processing and dispatch as usual
Quick processing and dispatch as usual. Good relationship with Evri
3 juin 2026
Réponse de Vapouriz
Hi James,
Thank you for your great review!
We're pleased to hear that your order was processed and dispatched quickly as usual, and that everything arrived smoothly via Evri. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Réponse de Vapouriz
Hi John,
Thank you for your great review!
We're pleased to hear that you were happy with the fast delivery and enjoyed the flavour. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Vape doesn't last that long on fully…
Vape doesn't last that long on fully charged and when I had it was leaking when I put liquid into the vape
3 juin 2026
Réponse de Vapouriz
Hi,
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with your vape.
We apologise that the device is not lasting as expected on a full charge and that you experienced leaking when filling it with liquid. This is certainly not the experience we want for our customers.
We can see that you are already in contact with one of our customer service advisors, and we are currently awaiting a response from you so we can assist further and resolve this for you as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Rose
Delivery (Evri) did not arrive on…
Delivery (Evri) did not arrive on time, but rapid response from Vapouriz and welcome effort to rectify
3 juin 2026
Réponse de Vapouriz
Hi Nicola,
Thank you for your feedback.
We’re sorry to hear that your delivery with Evri did not arrive on time, and we completely understand how frustrating that can be. However, we’re really pleased to hear that our team was able to respond quickly and make efforts to put things right for you.
We appreciate your patience and your kind comments about our service, and we’ll continue working hard to ensure a smoother experience going forward.
Thank you for your support.
Kind regards
Rose
Réponse de Vapouriz
Hi Gary,
Thank you for your great review!
We're delighted to hear that everything has been top-notch as always. We really appreciate your continued support and look forward to serving you again soon.
Kind regards
Rose
Always quick with despatching orders
Always quick with despatching orders. Customer services are also excellent.
2 juin 2026
Réponse de Vapouriz
Hi Steve,
Thank you for your great review!
We're delighted to hear that your orders are always dispatched quickly and that you've had a positive experience with our customer service team. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Réponse de Vapouriz
Hi Kate,
Thank you for your excellent review!
We're delighted to hear that you're happy with the product and its consistent quality and taste. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Fast very good service.
1 juin 2026
Réponse de Vapouriz
Hi Peter,
Thank you for your great review!
We're pleased to hear that you received fast and very good service. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.