Vasken Avis 

I have been in contact regarding a replacement pipe for the glass washer on our brand new sink and they are basically just giving me the runaround. They asked for a photo of the pipe. I sent it. Now they keep asking totally irrelevant questions instead of just sending me a new pipe. I shall be contacting my bank and Trading Standards regarding this company. To anyone thinking of buying from them, stay clear!

We have had a Vasken sink in use for 2.5 years and the tap snapped. I wasn't happy that it snapped but conceded that I would need to pay for a replacement tap as it was out of warranty. I was quoted £70 for a replacement, but since agreeing that I wanted to order one, I have had zero response from them. We cannot use the sink because the tap is broken, which is an absolute nightmare. I have stressed that I need the replacement ASAP, but I've stopped receiving replies. Terrible customer service, unfortunate because before this issue, the sink was just fine and had no issues.

Ongoing issue for over 2 years with faulty tap. Admitted liability with promise of a new tap for our sink and then after chasing numerous times, is now not answering messages.
Extremely poor customer service

Love the idea of this sink but in reality it has very poor build quality across most of its components. It began to chip/flake pretty much on day one… I wrote to the company and asked he ignored me.
Glass washer leaks… button on tap head broken… pretty rubbish especially for the price I wouldn’t recommend it and wouldn’t trust they customer service to put any issues right.

This is a beautiful sink but had alot of issue with the waste. Its low quality and we couldn’t get the right fitting to attach it here in northern Ireland. We had to buy a seperate, much simpler waste and the plumber damaged part of the sink in the process. I was asked for £25 to replace this part of the sink and wasnt able to use the waste that came with the sink originally. Overall pretty disappointed as i think if its not a universal fitting and they are being sold in the uk then people should be made aware that theres going to be alot of issues with getting the appropriate attachments. After ten weeks without running water this held me back another two weeks and ive paid £500 plus the extra £25 and cant even use all the features as we cant get the piping. Definitely need to provide the appropriate fittings for the country these sinks are being sold in.

#edit added 24/11/25

Hi nathan. The paint has chipped and the button broken to turn water on. Is this also a problem with my plumber?

Came across renaflow sink on Instagram, and really glad I took the plunge and purchased. Delivered on time, well packaged. Once installed it's been working brilliantly for us, me and my husband really like the glass washer as it saves having to turn tap on after you've had a cuppa!

I'm absolutely delighted with the quality of the renaflow sink, the gunmetal grey finish is sleek and contemporary - what stands out most are the well thought out features built into the sink. From the generously sized bowl to the clever drainage design and include accessories.

Mark was a great help throughout with our queries, so we would definitely recommend him.

Perfect quality and fit. Thank you for your support and help in helping us choose the right one. Came as promised. 👌🏽

Got my Renaflow sink delivered and installed, love the quality. We have used it as a family for around 8 weeks and are enjoying it. The pull out tap is a definite bonus when it comes to washing plates. Instruction manual was very straightforward and outlined in detail which steps to take whilst installing and for after care.

Excellent customer service. Prices are very affordable. Highly recommend.

Sink arrived in good time and well packed and straight forward to assemble the sink is pressed from a good grade metal but the tap and glass rinse parts are cheap and badly spray painted which has resulted in the peeling of paint and glass rinse has continual water dripping after 6 weeks of limited use
Installation into worktop is difficult due to the box the tap is connected to protrudes close to the edge of the sink which is a design fault which results in the worktop having to be cut within a millimetre as water will get in the back behind the tap and once the silicone mastic fails it will water damage the worktop and base unit
The tap control has no thermostatic control over the hot water which can be dangerous for scolding the 2 way diverter is a good idea for the waterfall feature but is of little use if you have low water pressure as the pipe bore supplied will only give you the water required if your supply is pumped pressure
The sink is nice and deep and wide and the accessories useful but the depth is poor and the tap curve does not aim central to the sink unless angle to the left or right or pulling on the adjustable head which will not work if you store stuff in the cupboard bellow as the weigh adjustment is hard to navigate to get the hose to pull to tap head back into position
I have installed for customers many of these sinks and the all are made in China and can be purchased from fifty to two hundred and fifty pounds online they just arrive with different company names on the box so five hundred from this company is expensive
I did check this company out and its a one man band operation using a virtual office address does not reply to issues I did this review at request of customers and do not need a reply from this company with the usual we do not know you we did not sell to you we did not get your email please get in touch with us glad to help even though no customer service or contact phone number which tells you all you need to know
It is your choice and your money but i would advice using a branded company and if you want this same sink it is cheaper elsewhere your paying extra for the box
This review was done over a six week period I usually wait 6 months
I would like to see reviews with photos and proof of purchase as many reviews are the same and supplied by family and friends to promote the seller or supplied ten minutes after opening the box or after installed so please wait a while to give an accurate review as it will help buyers and sellers equally

The review supplied is based on 44 years of fitting experience of the products and not a personal attack
The product should have more detail regarding low pressure issues how would the customer know what they are buying
The quality is not great apart from steel thickness every thing else attached is not
If have fitted many cheaper sinks of equal quality
One man band refers to you holding all the instruments as all I can do is screen shot my enquiry along with 3 other customers doing the same and then you denying ever receiving contact
So the resolve this issue on you website publish your phone number and your address to make yourself more transparent as I am sure customers would prefer to talk about your product and their issues or your expert installation advice when required I am sure there is no reason not to supply this information

Fast delivery, good quality products, and great customer service.

This seller saved my life. Urgently needed one of these . Seller personally made sure I got it next day.all fitted and looks fab. Hopefully keeps missus quite until the next job.

I paid £500 for this sink and regret every penny. After completing our renovations, we didn’t start using it until January this year. Within just a few weeks, we noticed scratches on the surface. At first, I thought it might just be a protective film that needed peeling off, but unfortunately, it turned out to be the sink’s paint itself coming off.

Due to family health problems, I couldn’t raise the issue immediately, so I contacted the company about eight months after purchase. Their response? They dismissed it as “normal wear and tear.” For something that costs this much, it’s unacceptable for the surface to start degrading so quickly.

Not only does the finish wear off, but the sink itself is also impractical to use. The tap design is uncomfortable and more of a hassle than a convenience. Overall, the quality is shockingly low given the price.

Please don’t waste your money. This sink is not worth it at all. You’d be far better off buying something cheaper and sturdier from IKEA or elsewhere. At least then you’ll get value for your money.

Really happy with my Renaflow sink! It looks great in my kitchen and feels solid and well-made. The installation was simple with no fuss, and the drainage has been smooth with no problems at all. It’s definitely added to both the look and practicality of my kitchen, and I think it’s great value too. I’d highly recommend it.

Top class products, top class service! would recommend

Customer Service has responded to my warranty issue

Superb customer service from Ash and the team
Very pleased
Cannot fault
Highly recommend

renaflow sink and tap set looks premium and good. It arrived quicker than expected and was well-packaged. Super happy with the purchase!

GOOD QUALITY. FAST DELIVERY. SPOT ON.