Second item (side table) purchased from Vaunt. Super well made with 100% wood and aesthetically pleasing to look at. Heavy and solid with beautiful grain variation. I chose to order from Vaunt beca... Voir plus
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Lisez les avis des autres
great design bought the plates to go with the mugs I bought earlier delivery arrived on time and safely packed love all the designs this company produces I will be back in the future
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Fabulous service from start to finish . The most helpful lady on the phone she. I enquired about the coffee table . Delivery was very quick and the table was beautiful ? Thank you
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I ordered an expensive paper light shade from Vaunt Design. After I had installed it, I noticed the paper began to change colour. I was told by Vaunt that I had to send it back for an exchange but, if... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our timeless collections are lovingly curated by ourselves and Europes leading designers; forever paying homage to the Nordic aesthetic.
Coordonnées de contact
45 Evelyn Street, NG92EU, Beeston, Royaume-Uni
- 01158 501934
- info@vauntdesign.com
- vauntdesign.com
4,3
Excellent
361 avis
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A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Zero communication once a return was requested
The products took 3 months to arrive. Bare minimum communication with updates during that time.
When the 2 tables did arrive, they were both with issues. One had a scratch on it and the other had stripey wood in different colours as the tabletop.
We have been trying to return them for 10 days now and unfortunately they do not respond by email or phone - literally nothing.
We are going to have to make a claim with a credit card company which is a shame.
This is the reason people perfer to show with companies like Amazon because they know delivery is fast and any issues with the goods will be resolved.
Vaunt Design is, unfortunately, a non-professional outfit doing a disservice to the small independent e-commerce stores online.
I think it's fair to say I would not recommend risking a purchase from vaunt design.
15 septembre 2025
Avis spontané
Réponse de vauntdesign.com
Hello.
Steve here, company owner.
Firstly, I apologise for the damage caused to the tables during shipping.
Secondly, i've had a look through all the emails, and i can clearly see that Simon has replied to every email you have sent almost immediately. I would suggest that you may have an issue with your service provider or settings. Please check your spam folder also.
With the greatest of respect, Simon can only do so much if he's not hearing back from you.
If you need to speak to me direct, feel free to give the office a call and ask for me. We'll get you sorted.
KR
Steve
Products exceptional quality
Products exceptional quality
Outstanding customer service
Quick delivery
15 septembre 2025
Avis spontané
Réponse de vauntdesign.com
Hi Ruth,
Thank you so much for your fantastic review!
We're delighted to hear that you're happy with your order and the serviced you received.
Take care,
The Vaunt Team.
Delivery was quick and quality is good but ...
Delivery was quick and quality is good however there was a small scratch on one side of the upward struts and also the screw covers were hard to push on so that they were flush with the unit. We tried using a rubber mallet and gently tapping them but a couple of them broke as a result. Overall we are very pleased as the colour and grain matches our business aesthetic well.
4 septembre 2025
Avis spontané
Réponse de vauntdesign.com
Hi Ange,
Thank you for your review, we really appreciate it.
We're sorry to hear there was some slight issues with your order, please don't hesitate to contact us at info@vauntdesign.com and we'll help any way we can.
Take care,
The Vaunt Team.
The most awful customer service and…
The most awful customer service and product. The listing stated imperfections but didn’t emphasis them all. I return the item , Vaunt charges me £55 for course collection.be sceptical before buying. Now the company won’t respond for the £55 charge. Im
Not paying for a return which you didn’t not describe in descriptions . Cheekiness of the company. Ombudmam will sort this out. And on top of this Vaunt blocks from from
Instagram. :) why????
22 août 2025
Avis spontané
Réponse de vauntdesign.com
Dear Selda,
We were sorry to read your review and we would like to address your concerns directly.
It is always our intention to be transparent about any of our products that are discounted due to minor damage or imperfections. The significant discount offered on the item you ordered was a direct reflection of the minor damages and cosmetic flaws that were present and fully highlighted at the point of purchase.
Regarding the return fee of £55, this charge was for the courier collection of your item. As per our returns policy, which is available on our website, return shipping costs are the responsibility of the customer unless the item is faulty or not as described. In this case, the item was returned in the exact condition in which it was sold, and the imperfections were as described in the original product listing and accompanying images.
We hope this clarifies our position. We understand that this is not the outcome you had hoped for, but we stand by our policies and the information provided at the point of sale.
Regards,
The Vaunt Team.
Beautifully made bar stools which fit…
Beautifully made bar stools which fit perfectly in our new kitchen. Service was excellent and they arrived quickly.
9 août 2025
Avis spontané
Great products and customer service
We have been super happy with all the items we purchased from VAUNT. The quality and design were excellent..
We had a slight issue with one of the screws and the customer service team couldn’t have been more helpful. Easy to contact them and a very swift response sending out a replacement .
8 août 2025
Avis spontané
Great Design and customer service
Great design and from placing the order to delivery was really quick and seamless, have been very impressed with the level of service
1 août 2025
Avis spontané
Exactly what I expected and hoped
Exactly what I expected and hoped. Very happy.
1 août 2025
Avis spontané
Great quality and design
I bought a table, sideboard, and three bar chairs and couldn’t be happier with the quality – it’s absolutely incredible. The furniture was also really easy to assemble, taking minimal time and effort. Everything looks fantastic in our home, is super comfortable, and we’ve already had so many compliments from guests. Highly recommend!
17 juillet 2025
Avis spontané
Great customer service and the most…
Great customer service and the most beautiful, well made chest of drawers I’ve ever seen
Very happy
Thank you!
26 juillet 2025
Avis spontané
Fantastic service
Fantastic service, goods sent out straight away, packaged very well 👌 wouldn't hesitate to use this company again.
21 juillet 2025
Avis spontané
Lovely items super fast delivery
4 juillet 2025
Avis spontané
I really like the products ( Moroccan…
I really like the products ( Moroccan lamp shade and hanging black shelving unit). I’ve had 3 of the shelves previously do can put together easily now. They look great. And they arrived very quickly.
10 juillet 2025
Avis spontané
I searched a lot for two bedside…
I searched a lot for two bedside shelves, then I found the black metal ones from Vault. Ordered them, arrived very quickly, well packaged, heavy and good quality.
They are now hanging either side of our bed, looking as if they have always been there.
Would highly recommend.
18 juin 2025
Avis spontané
The team at Vaunt seem to care about…
The team at Vaunt seem to care about their customers. I have bought from them twice. The lampshade was different and well made. They quickly chased up the delivery company which was rather too slow at delivering.
13 juin 2025
Avis spontané
Really impressed with how quickly the…
Really impressed with how quickly the order arrived after being place. Lovely coffee table great quality. Arrived in perfect condition and exactly like the pictures. Would highly recommend!
30 mai 2025
Avis spontané
Every aspect better than expected
The order was processed and delivery extremely fast. The most important part, however, is that the stools for our kitchen have exceeded our expectations. They are comfortable, practical & stylish. More so than anticipated - thank you !
3 juin 2025
Avis spontané
Lovely piece that is great fit for our…
Lovely piece that is great fit for our guest room, way to assemble, looks stylish and real marble.
7 mai 2025
Avis spontané
Stunning chairs
Stunning chairs, worth the wait. They were put of stick and we had to wait for 6/7 weeks, but I'm so pleased we held out. They are truly gorgeous.
9 mai 2025
Avis spontané
Réponse de vauntdesign.com
Hi JoJo,
We're thrilled to hear you love the chairs and that they were worth the wait — that truly means a lot to us. We're sorry for the delay, but we're so glad you decided to hold out and are happy with your purchase.
Enjoy your stunning new chairs, and thank you again for your patience and support!
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