Vea Telecoms Avis 

Fantastic service from. EDDIE the Manchester engineer. Problem sorted quickly and efficiently. Very satisfied with the whole outcome. Thank you.

I had a visit from Kenneth from YouFibre as a part of my upgrade.
Despite being his last job of the day, he had no issues in moving the ONT as I asked.

Kenneth was kean, understanding, knowledgeable, and excellent at his work.
Polite and understanding at all times, very diligent and an absolute asset to YF.
What an absolute superstar.

Internet connectivity kept dropping out regularly recently, so logged a ticket with YouFibre (since Brsk took over). Had an engineer out through a different firm four days later who was polite enough, but pretty useless other than getting another visit booked.

Fast forward to today, and Kenneth from Vea Telecoms showed up. Absolute night and day. He actually listened properly to what the issue had been doing before cracking on with the job. With a technical background myself from my working days before retirement, I'm pretty hard to impress when it comes to this sort of thing, but his work was spot on.

They say a company is only as good as its staff—if the rest of Vea Telecoms' engineers are anything like Kenneth, it's easy to see why they're sitting on a 5-star rating. Cheers for getting it sorted.

Eddie Manchester Engineer amazing guy. Came straight away to sort my problem. So polite and helpful!

We had a builder accidentally cut through our internet connection. Within 24hrs of reporting the problem we had Eddie (Manchester engineer) call at the house. This was a man who knew how to do his job. Within just over 30 mins and working in 30degree heat he had resolved the problem. We were very impressed with him, he even brought his own overshoes so as not to mark my new carpets.

We have been messed around for weeks by YouFibre and struggled to communicate with them. Live chat is slow and calling them is next to useless as the people on the phone just tell you very little and say you need an engineer .They have booked multiple engineer appointments only to book them incorrectly resulting it wasted time and time off work. Very disappointed with what the high quality BRSK has turned into. Can't be sure why it's suddenly so bad after changing the name to YouFibre.
Anyway, after all that hassle , today Clint Murphy Birmingham Maintenance turned up from VEA Telecoms to fix our problem , he was so pleasant and polite and explained what the issue might be and got to work , he was in and out in less than 45 minutes and told us what the issue was and fixed it. YouFibre owe this man alot of gratitude for being on the frontline for them , we are very grateful for him at this house after having no stable internet for weeks .10 out of 10 for Clint Murphy , he is highly recommended.

Sajid and Mdu came last week after problems with my speeds (was still getting 1000 instead of 2000) I'd been back and forth with YouFibre support for over a week, but got no where.

After a quick helpful check over things, they confirmed I wasn't getting the correct speeds. They contacted someone who immediately migrated me over to the correct speeds.

Couldn't praise them highly enough, friendly/helpful.. and despite the very hot temperature that day, they were still very pleasant and keen to help.

Flynn, the contractor, was prompt and professional, he fixed the problem quickly and efficiently.

Absolutely disgusting company worse place any engineer could ever work expected to work untill 10 11 pm at night get given 3 jobs extra at 5pm and expected to do them management very very poor spoken to like your rubbish very abusive on the phone also pay is always delayed also like to deduct wage for no reason at all call the police on you because certain tools weren't left on the vehicle no b9dy knows any jobs correctly neto.nia and brsk had the best idea dropping them as again not a very nice place to work management drinks at the office all the time also gives roles out with no further training get given trr jobs at 2 30 in the afternoon expected to get them done before 5pm also expected to go down chambers on your own with no second man and also no confined spaces accreditations anyone out there stay well clear

very good service by gerald bradford engineer..

Eddie came from Manchester and did a brilliant job for me. First class. Everything up and running again

Gerald Bradford engineer brilliant 5 stars all around ⭐️

Sajid and mdu were really friendly and sorted my issue out straight away I am very happy with the results thank you

Sajid mdu amazing at their job, was able to help me hid the cable, appreciate all the help

Sajid and Wilkinson came to repair my broadband and they where here quickly and sort the issue out. They went above and beyond to ensure I had my broadband working for the weekend. I am so grateful they did a wonderful job

Mdu was great thanks 😊

Said and Wilkinson were fantastic. Two of the most efficient and knowledgeable engineers i have come across. Thank you

Sajid and Wilkinson came to my house today to fix a wire job, they was both polite and did a really quick good job Thankyou very much

Sajid and Wilkinson came to fix my internet issue and they resolved my issue very quickly and explained what had happened. Many thanks to you both

Sajid & Mdu were very helpful and got our broadband back online. Thank you