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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've recently picked up my T6 camper and was put onto Vee Dub transporters by my brother. The kit they supply is brilliant and so easy to fit. Delivery is great and all the instructions etc are ab... Voir plus

Noté 1 sur 5 étoiles

They claimed I damaged the item when returned, despite the fact it had never even been unpacked from the box. Their customer service was extremely poor—they refused to listen to me or properly investi... Voir plus

Noté 4 sur 5 étoiles

Promt delivery almost to time indicated. Well packaged and protected, but no fitting instructions. Went on U tube to find some, "Heko" instructions did the job, need to clarify which way round the... Voir plus

Noté 5 sur 5 étoiles

Would highly recommend this company. I brought complete set of dub seat covers for my T5.found it easier having an extra pair of hands when fitting .When on looked brillant,well worth the money.so hel... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

Styling, Upgrades & Accessories for Volkswagen Transporters. Based in Sileby, Leicestershire


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

297 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(297)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Customer Satisfaction/Care

Had an issue initially but this was rectified & all good 👍

4 janvier 2024
Avis spontané
Logo de Vee Dub Transporters

Réponse de Vee Dub Transporters

Good morning, many thanks for your feedback and we are sorry this has occurred. We can see that you have been misinformed with regards to being advised we would swap this over for yourself. This is an oversight on our behalf to which we apologise for. Due to the time frame returning your goods back to us, you were out of the time frame and this why you were offered the amount as a credit. Whilst we cannot pass comment on Transporter HQ, we do value our loyal customers. Bearing this is mind, we will adjust the credit amount to the full value for you to be able to order the correct item you require.
Please accept our sincere apologies for any inconvenience caused.

Noté 3 sur 5 étoiles

Disappointing Start

My order for a T5.1 consisted of a painted front spoiler and splitter, a set of front/ rear mudflaps and LED number plate lights.
The front spoiler did not fit true around the OEM bumper, the fog light insert would not fit back into the spoiler as the moulded lugs were too big.
The rear number plate lights seem to be of poor quality as they do not fit easily and one broke in that attempt.
The mudflaps were missing the fixings.
In all my frustration of the above VeeDub did make efforts to resolve this by replacing the number plate lights, sending out the missing fixings and sent out a replacement set of the fog light inserts.

30 novembre 2023
Avis spontané
Logo de Vee Dub Transporters

Réponse de Vee Dub Transporters

Good morning and many thanks for your feedback. First point, we are extremely sorry that you have had a poor experience with ourselves and issues with your products. We can see that our customer services team have been in contact with yourself to resolve these and you have been sent new fog light inserts, fixings were also sent out for the mudflaps and finally we have replaced the number plate lights, these will be with you shortly. If you could kindly let us know how you get on with the replacement parts that would be appreciated. Once again, apologies for any inconvenience caused.

Noté 5 sur 5 étoiles

no more clank sound

Excellent service,and it arrived in no time..very pleased for the upgrade no more clank sound .closed like a golf (2x)🎶🎶🤣🤣

17 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I can see….. praise Jesus

Bought a set of wing mirror glasses for my T6…. Turned up on time and fit perfectly. Only needed the left hand one as that’s the one that disappeared shortly after allegedly hitting a parked vehicle. Now I feel confident reversing again as these incredible mirrors allow you to see down the side of your vehicle. Thank you Vee Dub for allowing me to see again 👍

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company

Second time buying from these. Items arrived quickly and packed correctly for both times. Was kept upto date on my items. See you again!

24 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I will Never buy from this site again…

I will Never buy from this site again the after sales and customer service is rubbish. The products are not showing the right size, as I brought a cover for a T5 Transpoter and it under size, and being conned out of my money, so buyers be very aware of this site, the worst one I have ever used. NEVER AGAIN.😡😡

2 décembre 2023
Avis spontané
Logo de Vee Dub Transporters

Réponse de Vee Dub Transporters

Hello,

We do apologise you feel this way.

I have looked into this and as you had opened a Paypal case before even receiving the item we were only able to communicate through Paypal, this can slow proceedings down.

With regards to sizing we can confirm these sizes are stated in our descriptions and are correct to the wheelbase selected.

I can see you have your returns number and as soon as the goods are back we will be in contact with yourself.

Vee Dub.

Noté 5 sur 5 étoiles

Above and beyond - delivery

I ordered front and door spoilers, the quality is great and not a single thing I can complain about.

They did lie about their delivery though - it was estimated at 2-4 business days but actually arrived in 1 business day!

Highly recommend.

29 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Prestige cab curtains are not black out…

Prestige cab curtains are not black out and would not give any thermal benefit as suggests ...ok for privacy but nothing else..very disapointed

1 décembre 2023
Avis spontané
Logo de Vee Dub Transporters

Réponse de Vee Dub Transporters

Hello,

We apologise for any inconvenience caused.

Could you please email us some images to support@veedubtransporters.co.uk and a member of our customer service team will be happy to look into this for yourself.

Vee Dub.

Noté 5 sur 5 étoiles

Detailing Goids

Ordered a multitude of cleaning/detailing goods. All exceptional quality and reasonable price. Each item individually packaged with basic but good directions/info on packages.
Only moan I’ve got is the free sticker they sent me is too big to stick anywhere.
Happy customer

2 décembre 2023
Avis spontané

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