Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I have been waiting over 2 weeks for a payout. Customer service does respond and tells me they appreciate my patience, and I tell them I would appreciate payout. Customer service is very responsive, b... Voir plus

Noté 5 sur 5 étoiles

I'm picky about where I play because so many sites have super slow redemptions and super slow Support some don't even even have support so I'm just having an FAQ section that they call their support s... Voir plus

Noté 5 sur 5 étoiles

Reliable site always gonna refer my people to VegasGems, I've only had 1 issue and Kim (my in chat support agent), addressed the issue and was very fast about it... She also made it right without me h... Voir plus

Noté 5 sur 5 étoiles

As an avid player, it is sometimes difficult to find a reliable site, well, I've found one. Vegas Gems has been nothing short of a phenomenal experience. Sleek design, vast array of games, and a suppo... Voir plus

À propos de l'entreprise

  1. Casino en ligne

Écrit par l'entreprise

USA's Newest Sweepstake Casino.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

The Vegas Gems team was very friendly…

The Vegas Gems team was very friendly and gave detailed explanations as to what was needed to move forward with the redemption process. The funds were also received even sooner than initially expected, which is always a plus!

3 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great games

Great games. Debit/Credit Card purchases. Chat support responds within minutes and are extremely friendly and ready to answer any of your questions.

30 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Actually astounded by this newcomer.

So I came across Vegas gems by happenstance and it became legitimately my absolute favorite sweeps casino. No exaggeration. It’s kind of iffy trusting sweeps casinos since they aren’t regulated so they usually make up for that by generous offers and bonuses. And boy does this site not let you down. They’re a sister site to csgoluck and I feel like this one’s gonna take over here soon just based off the customer service people being PERFECT on each site. H3PEY and Kim I’m not even sure why they don’t work for Apple Support with patience and empathy like they have. It’s not often you want to actually befriend customer support people lol. But I feel like I’d actually hang out irl with both. I am apart of a large YouTube gaming and twitch channel and we talk daily about how oddly wholesome and awesome this site is. The game selection is massive. I’m a pragmatic player and love sugar rush.

I would however say that what needs improved is the authorization fees (goes through smoothly each time though) for payments and the smoothness and latency in the slots and occasionally crash. It feels like you’re using a Free slow VPN sometimes when you’re playing due to the time between wagers and button presses. Which I know they’re working on and will get resolved super fast. I’m even comfortable enough here to state some things like that. I have an iPhone 15 Pro so it runs incredibly when it’s able to. And the site accommodates any change in device or screen size I throw at it or play on. For being a new site. This place is incredible. Sucks to see more people find this gem. Cause that means the hourly rain gets smaller for me 😜.

You’ll be surprised at how good this sweeps site is. You’ll be legitimately surprised.

28 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fast, friendly, and helpful customer support

Although I don't yet have experience with depositing or withdrawing here yet (will update when I do) I can comment on how wonderful their customer service is. I had a small issue with my daily gems and their customer support was very quick to help me resolve it.

27 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer experience

What sets Vegas Gems apart from the competition is their commitment to customer satisfaction. The support team is available 24/7 through various channels, including live chat, email, and phone. I was pleasantly surprised by the promptness and professionalism of their customer service representatives, who went above and beyond to address any queries or concerns I had. Their dedication to ensuring a seamless and enjoyable gaming experience was truly commendable.

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

VegasGems is awesome!

VegasGems is awesome! It's nice to see a casino bring something different to the table. I love the unique features. The cases make it so much interesting! I also think the customer support is really helpful and fast! It's worth checking out.

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Customer Super Agent Kim, Best by far.

Well Kim in customer service makes the whole review itself. She was diligent and thorough in helping me with my issue and very understanding in a way that you knew it was genuine. By far the best help I have received by any customer service agent this far in my life. She takes it to a whole new level of making sure that she exhausted every possibility to try and resolve a problem. Top notch and other gaming sites need to really take notes on her approach to helping because everyone could benefit by watching her in progress. Couldn't have e been a better experience and respect her kindness and sympathetic nature she showed while helping me resolve a glitch I had playing a game. If you get th e opportunity to have her help you, your definitely going to get 100% effort and diligence until your issue is resolved.

25 décembre 2023
Avis spontané

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