Banner for VeggiePets.com

VeggiePets.com Avis 

642
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Having all of the vegan pet foods in one place is really convenient. My dog really likes the v-dog food and she seems to tolerate it well, unlike the previous vegetarian food I was giving her. This is... Voir plus

Noté 5 sur 5 étoiles

In the ever growing vegan empire it's nice to have so many more options for just about everything these days. A wide range to chose from so after some trials I'm confident you'll find some treats... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a sample of the sensitive veggie dry food for a very fussy dog. He loved it on first tasting. I will try the second sample in the hope it also pleases. Not to put too fine a point on it his... Voir plus

Noté 5 sur 5 étoiles

Prices are competitive and there is it is a very fast delivery service. I use benevo tinned food and it’s amazing. They virtually inhale it. My niece has a fussy dog and she gives it a tin of Benevo a... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'articles pour animaux

Écrit par l'entreprise

For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

642 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(642)

297 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great site

Great site, with lots of variety. Order process was all fine with no issues. Really happy and will be buying more once we’ve got through this lot!

6 novembre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you for your lovely review, Dana! Were glad you're happy with the product variety and our service! We'll be happy to welcome you back again 💚

Noté 5 sur 5 étoiles

Excellent service

Great product, quick dispatch and delivery, highly recommended.

5 novembre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you for your review of us David! We're pleased to hear you're pleased with the whole process! 🙌

Noté 2 sur 5 étoiles

Food didn’t react with my dogs gut well…

Food didn’t react with my dogs gut well 🤷‍♀️

3 novembre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Oh Diana, we’re really sorry to hear the food didn’t agree with your dog!
Every dog's stomach is a little different, and we know how frustrating that can be trying to find something that works.
If you’d like, our team is more than happy to help you explore alternatives or troubleshoot what might have gone wrong.
We can see that you ordered only one can, so we'd be happy to try and see what other options may be suitable!
Please feel free to reach out to us anytime, we’d love to help find something that suits your dog better. 🙂

Noté 5 sur 5 étoiles

Great variety and fast delivery

Tons of various plant-based dog and cat food, treats, chews, etc. The doggy biscuits and treat section, for example, is second to none. I've found some treats that I haven't seen anywhere else. Great prices. Fast delivery. Highly recommended.

2 novembre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you Vanessa for such a lovely review! We're delighted to hear that you're happy with the range! That absolutely makes our day to hear - we spend a lot of time hunting for vegan-friendly products to add to our range and we're glad it hasn't gone unnoticed!
We appreciate your recommendation of us too - thanks so much 💚

Noté 5 sur 5 étoiles

Dog Food

Very pleased with the service provided and will order again.

15 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you Carl! We're so happy to hear you were pleased with the service - we look forward to being able to provide for you again! 💚

Noté 5 sur 5 étoiles

As always

As always, great service, reliable and on time.

12 août 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you Ian 😊! So glad everything has been spot on for you when ordering! 🙌

Noté 5 sur 5 étoiles

Superb food, service & delivery

I've been a veggie pets customer since 2009.
There food is fantastic & service & communication has been superb.
Delivery is fast & informative on times of delivery. Brilliant company. Many thanks for feeding my beautiful girls over these years. Xx

28 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you so so much for your lovely review! 🥰
WOW 16 years, that's absolutely incredible!
We're over the moon to hear you've been pleased with our service for all these years and we're honoured to be able to play a part in your girls lives too 🫶 that's totally made our day!! We appreciate all your support!

Noté 3 sur 5 étoiles

Good product but postage to NI exhorbitant

I was ready to put in an order having received a sample but found I had to pay a minimum of £20 delivery cost to N Ireland, though mainland would have been free. This made the total cost uncompetitive with other suppliers who do not have this high delivery cost

20 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Hi Deirdre, thank you for your feedback!
We’re glad to hear you enjoyed the sample.
We completely understand your concern about delivery costs to Northern Ireland. We don’t offer free shipping, even to the mainland, as we pass along the courier’s charges directly, giving our customers the choice of service - these are the prices supplied by the couriers themselves.
In some instances we cover a portion of the courier costs ourselves in order to charge less - in this particular instance DPD shipping to NI costs around £28, but we only charge our customers £24, to make things a little more affordable. 🙂

We always aim to be as transparent as possible with shipping costs so there are no surprises at checkout. We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Vast array of treats for dogs and my…

Vast array of treats for dogs and my order was processed in 24 hours. 5*

15 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you Lia 💚! So glad you appreciate our big selection of treats, and we're even more please to hear your order arrived with you very quickly!

Noté 5 sur 5 étoiles

Great shop for vegan findings

Great shop for vegan findings. All types of items that my dogs love: treats, toys, kibbles, wet food…

22 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you so much for your review! We’re super pleased to hear your dogs enjoy our range of vegan treats, toys, and food!!
It’s always great to know our selection is hitting the mark for our tail-wagging friends 😁

Noté 5 sur 5 étoiles

Brilliant company

always someone at the end of the phone, always helpful, reliable and keep you up to date on out stock products. No need to worry about the presence of animal products. Ethically sound

22 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thanks Nina for leaving a lovely review! We're so happy to hear you’ve found our team helpful and reliable, we like being able to speak directly with our customers!
It’s great to know you value the ethical and animal-free nature of our products too... it's exactly what we're about 🙌😁

Noté 5 sur 5 étoiles

I fed my cat some straight away and she…

I fed my cat some straight away and she ate them all up

19 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Hi Isla, thanks so much for the 5 star review!
What an excellent result we're so pleased to hear your cat enjoyed the food samples 🙌

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery

17 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you for the 5 stars Jane! So pleased to hear your order arrived quickly!

Noté 5 sur 5 étoiles

As usual good products and excelled…

As usual good products and excellent
service

15 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thanks so much Vee! It's really great to hear that you're happy with the products we offer and pleased with the service 😁

Noté 5 sur 5 étoiles

Great product

Great product, super fast delivery. What's not to like?

6 juillet 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you for taking the time to leave us 5 stars! We're really pleased to know you're happy with all the products and that your order arrived super quick!

Noté 5 sur 5 étoiles

Buy their stuff

Good selection and quick delivery

12 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Hi Scott, thank you so much! 😊 We’re really glad you’re happy with the range and fast delivery!

Noté 5 sur 5 étoiles

Amazing

Amazing, quality and cruelty free food. My pets love it!

12 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Thank you for your lovely feedback! It's so great to hear your pets are loving their cruelty-free meals! 💚

Noté 5 sur 5 étoiles

Great! 😽

Thank you so much! ❤️

3 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Aww, thank you so much Zana! 💚 We’re really happy to hear you’re pleased ☺️

Noté 5 sur 5 étoiles

Ami cat biscuits

The product I bought, Ami cat biscuits, is always a hit with cats. I’m getting to know the new man🐈in my life, after the painful decision to euthanase my last🐈‍⬛ who had survived a car accident but her kidneys stopped working. It’s strange, but knowing he’s enjoying the same biscuits she loved, is somehow helping. Although he’s young, the RSPCA was going to euthanase him, because their facilities are all full. The only reason for the 4 star, not 5, is that the parcel was dumped in the foyer of my block of flats, and the delivery driver lied about where it had been left. My neighbour found it and delivered it to me (I’m housebound and can’t walk far). Veggiepets did everything right. Thank you.

10 octobre 2025
Logo de VeggiePets.com

Réponse de VeggiePets.com

Helen, thank you for sharing this with us - we're familiar with dear Luna's story, and we know that was not an easy time for you.

But we're so glad to hear that you've welcomed a new furry companion into your live and he's enjoying the Ami biscuits!
It's lovely to know that he has found a loving home with you.

We’re so sorry to hear about the delivery issue and totally understand how frustrating that must have been!
It's unfortunate when the courier lets us down in ways like this, but we're pleased your lovely neighbour was able to assist to ensure you didn't go without on this occassion.
Thank you again for your kind words, it really means a lot to our team. 💚

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus