Vehicles For Veterans Avis 

5 277
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Vehicles for Veterans is amazing! They were very communicative and picked up my donation without any hassles or hidden fees. I know it will either go to a good home or have its parts transplanted to k... Voir plus

Noté 5 sur 5 étoiles

Vehicles for Veterans really helped us out, while allowing us to make a donation to a great cause. We were moving out of state and our car died right before our move. They were able to schedule a tow... Voir plus

Noté 5 sur 5 étoiles

Knowing that my donation was going to help our Veterans. We can't do enough for them. My husband served in Vietnam during 1968-1969 then returned home to pass away from cancer due to Agent Orange exp... Voir plus

Noté 5 sur 5 étoiles

I'm truly grateful to Vehicles for Veterans for your help in donating my father's (a WW II vet) vehicle. I had zero luck with other organizations and working with you was a breeze. I've already reco... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

Donate your car, boat, truck, RV, motorcycle or any other vehicle to help disabled veterans. Your donation provides support, encouragement and a better life.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(5 277)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience!

The process of donating my vehicle was easy and fast. The staff I was in contact with were professional and kind. Will recommend to others!

8 septembre 2025
Noté 5 sur 5 étoiles

Highly Recommend

Everything went well! Fast and easy pickup. Be sure to check all email folders as the tax deductible paperwork is sent out promptly! Thank you!

8 septembre 2025
Logo de Vehicles For Veterans

Réponse de Vehicles For Veterans

A tax receipt for your donation was emailed on September 9, 2025, at 11:59 AM (Central Time). It may have landed in your spam or junk folder, so please check there. I also just re-sent a new copy to ensure you have it.

Given this information, we’d appreciate it if you could update your review, since we did provide the documentation promptly.

Because your vehicle sold for under $500 due to its age and condition, you can use this preliminary receipt to deduct up to $500 in accordance with IRS guidelines.

Thank you for your generosity and for supporting our mission.

Noté 5 sur 5 étoiles

Very smooth transaction

Very smooth transaction. I filled out the questionnaire, made a pickup appointment which was exactly on time. The driver for the tow company was very helpful and personable.
I was kept informed on the donation and received my receipt sooner than I expected. I will recommend this organization to anyone thinking of a vehicle donation.

9 septembre 2025
Noté 5 sur 5 étoiles

Take a second look.

The guy was on time. Very nice guy. I left something in the car that was important and he reminded me that I left something in the car. I thought i did a pretty good job of making sure everything was taking out the car that I wanted. Always take a second look you may leave something of value.

8 septembre 2025
Noté 5 sur 5 étoiles

Great experience!

I'm very pleased to have found this organization to donate my late husband's truck. Everyone I talked with and met were friendly and helpful. It was an excellent experience all around!

8 septembre 2025
Noté 5 sur 5 étoiles

I'm truly grateful to Vehicles for…

I'm truly grateful to Vehicles for Veterans for your help in donating my father's (a WW II vet) vehicle. I had zero luck with other organizations and working with you was a breeze. I've already recommended your org. to friends and families who have a vehicle to donate.

9 septembre 2025
Noté 5 sur 5 étoiles

A nice donation experience.

A nice donation experience.

The driver was prompt and professional. I was sad to see the vehicle go, but Vehicles for Veterans made it as pain-free as possible.

9 septembre 2025
Noté 5 sur 5 étoiles

A fantastic organization

It was a fabulous experience and I highly encourage donating to this wonderful organization. Everyone was extremely helpful and kind. It made me feel good that my car would help others.

8 septembre 2025
Noté 5 sur 5 étoiles

They were amazing!

Vehicles for Veterans was so prompt and communicative through the whole process. The person who came to get our car was prompt, helpful and professional. Everything went super well!

8 septembre 2025
Noté 1 sur 5 étoiles

Find another charity to use; not a good donation experience

Very disappointed with Vehicles for Veterans with my car donation in June 2025. I donated a car in Phoenix a few years ago with another charity that set the standard for quality service. Vehicles for Verterans was unprofessional, unaccountable and a frustrating process from start to finish.

Here are a few examples of my frustation:

I specifically wanted the car picked up on a future date; the local company then proceeded to call me every few days wanting to pick it up earlier. I threatened to stop the donation altogether.

After the car was picked up, I expected an email thanking me for the donation and letting me know a ballpark valuation for the donation. I heard nothing.

I sent emails requesting a confirmation on the pick up and never heard back from anyone. One day, a letter arrived giving me a tax receipt.

When I wrote to the Vehicles contacts, they passed the accountability to the tow truck firm that picked up the car. I didn't want a run around; I just wanted a simple answer.

I will never use this organization again.

8 septembre 2025
Logo de Vehicles For Veterans

Réponse de Vehicles For Veterans

Thank you for sharing your feedback. I’m sorry to hear that your experience was frustrating and did not meet your expectations.

The company you spoke with regarding pickup was our third-party tow partner, Capital Auto Owner. While we are not responsible for their day-to-day communication, we understand they do inadvertently represent us as they handle the final pickup and sale of donations on our behalf. It may help to know that nearly all car donation programs use the same national tow partners, so working with them is inevitable no matter which charity you choose to donate to. I will still make sure your concerns are shared with their management team.

A preliminary tax receipt was emailed to you on June 25, 2025, at 4:11 PM Central Time, and a follow-up with the updated sale amount was also mailed to you. Please check your junk or spam folder in case the original email was filtered there.

We truly appreciate your generosity in donating your vehicle to help veterans and regret that your experience was not smoother. Your feedback helps us strengthen both our own process and our partners’ communication going forward.

Thank you again for supporting our mission.

Noté 1 sur 5 étoiles

very disappointed in the frustration I…

very disappointed in the frustration I had to go through, I would never donate anything to this organization again.

8 septembre 2025
Logo de Vehicles For Veterans

Réponse de Vehicles For Veterans

I’m very sorry to hear that your experience was frustrating. That’s not the impression we ever want to leave with our donors. We truly appreciate that you chose to donate to support veterans, and I would like to understand more about what happened so we can make things right and prevent this in the future.

If you’re open to it, please reply here or give us a call so we can review your donation details and resolve any issues that occurred. Vehicles for Veterans has donated close to 200 million dollars to charities nationwide, and we value every donor who helps make that possible.

Thank you again for your contribution and for taking the time to share your feedback.

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