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Vellar: A Stellar Furniture Shopping Experience – Trustworthy, Reliable, and Exceptional Quality Welcome to our premier furniture e-commerce store, where we combine convenience, reliability, and exceptional quality to provide you with an unforgettable shopping experience. At Vellar, we take pride in offering an extensive selection of stylish and durable furniture pieces that are carefully curated to meet your individual needs and preferences. With a commitment to outstanding customer service, we strive to build trust and establish lasting relationships with our valued customers. At Vellar, trust and reliability are the pillars of our business. We understand the importance of your trust in us, and we go above and beyond to ensure that every aspect of your shopping experience is transparent and reliable. From accurate product descriptions and detailed images to secure payment options, we prioritise your peace of mind at every step. Our team of dedicated professionals is always available to address any queries or concerns promptly, ensuring that your experience with us is nothing short of excellent.
20- 22 Wenlock Road, N1 7GU, london, Royaume-Uni
3,7
13 avis
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Ordered a mattress from them in February this year with an estimated 4 week delivery time. I have emailed the company twice and get a bounce back and when I called there was no one to take calls and the voicemail box was full!
Now trying to recovery the money I paid to them!!
I ordered a chest of drawers on the 1st of March, received an order confirmation immediately but nothing since. Delivery stated a maximum of 10 working days. There is no answer on the phone, I've left voicemails, sent instant messages & used the contact request form. When I tried to email it bounced back though mail demon as non-existent. Now I have to go through my bank to try to get my money back. They've blocked my card & stopped further payments from Vellar as suspected fraud. I can't afford to order from anywhere else while in limbo.
Absolutely appalling. No one answers the phone. Half the order still missing. No one responds to emails. Avoid
I was having a load of sleep issues with my old mattress and decided it was time to shop around for a new one. Found an excellent deal during the sale. The mattress arrived promptly, in flawless condition, and without any complications. Definitely would recommend Vellar to anyone looking for great service and range of quality products.
Given Vellar seemed relatively new I did my research before ordering including coming onto trust pilot - and I’m so pleased I did! After reading the other reviews, I ordered a mattress which arrived within 3 weeks (4 weeks earlier than expected), the price was the best I found, and the service has been top class - incredibly responsive and helpful. Absolutely love our new mattress and I will definitely be ordering from Vellar again - highly recommend
Got a great price on a bed I was looking for. Speedy delivery and good experience. Recommend 👍
Wasn’t sure what fabric colour to choose for the sofa so was given a number of free samples to choose from. The customer service team were so helpful and highly recommend. a+ experience
This is my second purchase from Vellar, and I must highlight Lucy for her exceptional assistance. She dedicated time and attention to help identify the perfect bed for my elderly mother. The entire experience, from selection and pricing to coordinating payment and delivery, was remarkably stress-free. Opting for delivery and assembly in the bedroom was a fantastic option, providing peace of mind as my mother could not manage this herself.
Recently ordered a new bunk bed for my sons. They loved it, really impressed by the quality. Delivery was fast and staff responded quickly. Would recommend 👍
Excellent service. I got a good price on the bed I ordered, delivery was quick, free, and convenient, and the bed is great quality.
The pack itself has clear instructions, no missing pieces, and good metal fixings so the construction is solid.
Would happily order from here again.
whole experience was smooth. From placing my order to receiving the delivery, i was kept updated the whole time. My ottoman bed arrived well packaged. Really happy with the quality.
I had an awesome time purchasing a bed from Vellar. Their website was really user-friendly, ordering was a breeze, and the bed itself? Way better than I expected! It showed up on time, setting it up was easy, and let's talk comfort – it's top-notch. If you're looking to buy a bed online, I totally recommend giving Vellar a shot!
The quality of the bed I purchased from Vellar exceeded my expectations to be quite honest. The materials are high quality, and the craftsmanship is evident in every detail. Not only does the bed look stunning, but it also provides the comfort and support me and my wife were looking for. Really pleased.
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