Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have received from the delivery yesterday that I got it! I want to let you that it’s perfect fit for me. I’m happy with this item was delivered yesterday at my apartment front door rang bell... Voir plus

Noté 4 sur 5 étoiles

I ordered 2 of these glass smashing items to keep in the car incase of any accident which may result in being unable to open doors or windows! we have all seen these items advertised. Well placed an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wonderful customer service. My initial purchase never arrived but Miya and her CS team reassured me they’d resend another. And true to their word they did. Thank you

Noté 1 sur 5 étoiles

I have ordered 3 items from this company. 2 glitter nail polishes and 1 craft item. The 2 nail polishes do not DRY therefore are not fit for purpose. The craft item is NOTHING like the picture adverti... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Soft fabric, zero wrinkles

wore them out straight from the package, no ironing needed at all which was a nice surprise since most pants I get online show up creased. didn’t expect that. will see if it stays that way after wash.

1 avril 2026
Noté 5 sur 5 étoiles

No more saggy straps finally

Ended up using this right after it arrived, didn’t even bother with the old car seat. The way the headrest padding bounced back after I pressed on it actually caught me off guard, felt a lot denser than the supermarket ones I tried before. Installed in 3 minutes and none of the edges dug into my child’s back.

2 avril 2026
Noté 5 sur 5 étoiles

Quick fix for my dry ends

finally got this batana oil sitting by my bathroom sink – the dropper feels snug, oil doesn’t drip and actually has this earthy smell once opened. used it for a week, now my hair feels way smoother, didn’t expect it to be this lightweight honestly.

2 avril 2026
Noté 1 sur 5 étoiles

Item arrived not very good material thy…

Item arrived not very good material thy didn't hang right so asked for return and refund 16 emails later still no response DO NOT USE THIS COMPANY

3 janvier 2026
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@venicewind.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 5 sur 5 étoiles

I have received from the delivery…

I have received from the delivery yesterday that I got it!

I want to let you that it’s perfect fit for me. I’m happy with this item was delivered yesterday at my apartment front door rang bell I got it!

Thank you so much! I might shall ordering again soon with different colours to choose from online! 👍

The quality is so good 😊

27 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Box was damaged beyond use age.

14 novembre 2025
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear Customer,
Thank you very much for taking the time to share your feedback.
We sincerely apologize that your package arrived damaged, which is certainly not the experience we want you to have. We fully understand your concern and frustration regarding this matter.
To resolve this for you promptly, please send the details of your order and photos of the damaged package to our customer service email at: service@venicewind.com. Our dedicated team will investigate immediately and provide you with the best possible solution within 24 hours.
We truly appreciate your patience and the opportunity to make this right. Thank you for bringing this to our attention.

Noté 4 sur 5 étoiles

These are really good

These are really good. Used them for my holiday this November 2025. Ideal for when you have hand luggage. East to fill and easy to dispense your product. Would highly recommend x

12 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I received an email stating that I had…

I received an email stating that I had a credit. A credit should NEVER run out. If the company gives a credit for a specified time, then that company is a thief. If the company has your money, they are not entitled to keep it and cancel it for you. I will not buy from this company again.

21 novembre 2025
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us. We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

Not received my order you need to explain you've taken my money

Not received my order you have my money I want my handbag ordered on the 5th

12 novembre 2025
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

I have ordered 3 items from this…

I have ordered 3 items from this company. 2 glitter nail polishes and 1 craft item. The 2 nail polishes do not DRY therefore are not fit for purpose. The craft item is NOTHING like the picture advertised. I have asked for a refund and i would not trust using them again. Be careful consumers. I have requested a refund and they ask for waybill and SKU label details so be sure to photograph all packaging before disposing of it

3 novembre 2025
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If your item is damaged in any way, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 5 sur 5 étoiles

Wonderful customer service

Wonderful customer service. My initial purchase never arrived but Miya and her CS team reassured me they’d resend another. And true to their word they did. Thank you

18 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

One came completely broken

One came completely broken. Both the bottom and the top were broken into pieces. So, I was not happy. The second one is intact. Thanks

17 octobre 2025
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If your item is damaged in any way, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

Too small got a bigger and cheaper one…

Too small got a bigger and cheaper one on Amazon

17 octobre 2025
Avis spontané
Logo de Venicewind

Réponse : Venicewind

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@venicewind.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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