Recently I rated this company 1 star as I did not recieve the trousers that was in the picture and believed it to be false advertising... Since then Verginy has been in touch with numerous emails an... Voir plus
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I purchased two orders from verginy and it's been over a week and I have not received an email or my parcels? Stupidly I didn't look at their reviews before ordering, I have tried to contact them to... Voir plus
L'entreprise a répondu
Ordered two bra's in big sizes but what they're purporting to be the size I requested wouldn't have fit me when I was eleven. Big fat rip off.
L'entreprise a répondu
Even though the mascara is pretty good it wasn’t the one advertised, it’s plastic is very brittle not smudge or water proof
2,7
Bas
22 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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I purchased two orders from verginy and…
I purchased two orders from verginy and it's been over a week and I have not received an email or my parcels?
Stupidly I didn't look at their reviews before ordering, I have tried to contact them to ask when my parcels are arriving but this proved to be impossible? I either receive my purchases or my money back or I will take this further. Please do not order anything from this company they are not trustworthy
4 juin 2026
Avis spontané
Réponse de Verginy
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@verginy.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Don't get sucked in, they're a waste of space and money
Ordered two bra's in big sizes but what they're purporting to be the size I requested wouldn't have fit me when I was eleven. Big fat rip off.
3 juin 2026
Avis spontané
Réponse de Verginy
Dear Customer, Thank you for sharing your feedback with us. We are sorry to hear that the size of the item did not meet your expectations. We are committed to providing our customers with the best possible experience and understand the inconvenience this has caused you. Please contact our customer service team at service@verginy.comwith and provide your order details. Our team will review your case and contact you within 24 hours to assist with resolving the issue. We sincerely apologise for the inconvenience caused and thank you for your patience.
Ordered dress in a size 8/10
Ordered dress in a size 8/10. When it arrived it is about a size 20. Looks nothing like the picture and would fit about 10 of me!
Emailed twice regarding how to return/ get refund and no response. No telephone number to call either.
It is not acceptable and should not be allowed!
27 mai 2026
Avis spontané
Réponse de Verginy
Dear Customer, thank you for your honest feedback. We are very sorry to hear that the size of the item did not meet your expectations. Providing reliable products is of the utmost importance to us, and we understand how disappointing this must be for you. Please send your order details and a brief description of the issue to service@verginy.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable solution. We sincerely apologise for any inconvenience caused and thank you for your support.
Terrible customer service
Terrible customer service. The goods I received were far, far too big. I contacted their customer service to find out how I could return them and I’ve had no satisfactory reply, just replies telling me to contact customer service which I’ve done several times now.
4 mai 2026
Avis spontané
Réponse de Verginy
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@verginy.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Excellent customer service
Recently I rated this company 1 star as I did not recieve the trousers that was in the picture and believed it to be false advertising...
Since then Verginy has been in touch with numerous emails and have kindly refunded my money which I am very happy about...
They have excellent customer service hence I am changing my rating to 4 stars 🌟
13 mai 2026
Avis spontané
Everything ran smoothly thankyou.
17 décembre 2025
Avis spontané
Even though the mascara is pretty good…
Even though the mascara is pretty good it wasn’t the one advertised, it’s plastic is very brittle not smudge or water proof
29 novembre 2025
Avis spontané
The product was nothing like it stated
21 novembre 2025
Avis spontané
It really is a great product I'm loving it
Easy to order buy 1 get 1 free
great price fantastic product
22 novembre 2025
Avis spontané
Product was same as picture and…
Product was same as picture and delivered when expected really good value for money too
22 novembre 2025
Avis spontané
They are not honest
They are not honest, I have received a completely different toy than in pictures and it was broken.
28 octobre 2025
Avis spontané
Réponse de Verginy
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@verginy.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
AVOID AVOID AVOID
Stupidly i ordered two dresses, as other reviews stated very very cheap material also colours were awful, absolutely nothing like the website advert, these things never are i wanted to send these straight back i’ve asked numerous times for a returns address still waiting, despite all the information about customer service, they are just sending my emails back to me, guessing this is somewhere in China if i ever get one it will cost me a fortune to return.
DO NOT BUY
MORE SCAMMERS
27 mai 2025
Avis spontané
Awful quality and completely different…
Awful quality and completely different dress to the advert. No option to return.
16 mai 2025
Avis spontané
One star is too good for this…
One star is too good for this company.Ordered 2 dresses took weeks to come and when they did they are cheap material and nothing like the picture.Emailed numerous times for how to get a refund but no response.They had the cheek to ask me to review the dresses which I did but surprise surprise have not put it on their websites Absolutely disgusting.
30 avril 2025
Avis spontané
Avoid
As with all of the other reviews, products are not what they appear on website when ordering. Bunny nothing like the advert and dangerous; metal spike in ears not padded. Waste of money as couldn't actually give it my granddaughter because of the danger. SCAM.
9 avril 2025
Avis spontané
Verginy
If I could give this company 0 stars I would. Awful terrible tat what you see on ad is certainly not what you get. Bought for my grandkids. " customer service" if you could call them that don't reply if you want a refund. I've learnt my lesson the hard way. DO NOT BUY FROM THESE CHINESE SCAMMERS.
7 avril 2025
Avis spontané
Terrible site and dangerous toy.
Terrible site. Bunnies nothing like advert. Stupidity I brought two. Cheap rubbish. Battery case retaining screws missing on both toys so batteries keep falling out so they are dangerous. I’ve complained to the company but of course heard nothing. Not worth posting on face book as it will be taken down. Do not buy from this company.
4 avril 2025
Avis spontané
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