From the very beginning, Dan was brilliant — knowledgeable, engaging, and genuinely helpful throughout the whole process. There was absolutely no pressure to buy, just honest advice and excellent cust... Voir plus
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From the very beginning, Dan was brilliant — knowledgeable, engaging, and genuinely helpful throughout the whole process. There was absolutely no pressure to buy, just honest advice and excellent cust... Voir plus
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My experience was amazing from start to finish! Alex supported me in finding the right car for me and kept me informed every step of the way via email and calls. Loved the personalised videos after p... Voir plus
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Regan , was so helpful in helping me decide which car was best for me to purchase , there was no hard sell technique, in fact it took a couple of weeks , took a couple out on test drives , nothing wa... Voir plus
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I was introduced to Citroen Vertu Motors by my wife who spoke highly of your Representative Jason Lord. I experienced is service and expertise first hand. From the moment I entered the dealership unt... Voir plus
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Écrit par l'entreprise
Stores Road, DE21 4XF, Derby, Derbyshire, Royaume-Uni
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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From the very beginning, Dan was brilliant — knowledgeable, engaging, and genuinely helpful throughout the whole process. There was absolutely no pressure to buy, just honest advice and excellent customer service. When I collected my car, I honestly think Dan was even more excited than I was! He comes across as a truly genuine and trustworthy person, which made the entire experience enjoyable and stress-free. Also to be fair his manager was also a great guy and got me the deal I wanted - Thank you

Réponse de Vertu Motors - Citroen Derby
Regan , was so helpful in helping me decide which car was best for me to purchase , there was no hard sell technique, in fact it took a couple of weeks , took a couple out on test drives , nothing was too much trouble
Thankyou so much I love my new car 😊

Réponse de Vertu Motors - Citroen Derby
My experience was amazing from start to finish! Alex supported me in finding the right car for me and kept me informed every step of the way via email and calls. Loved the personalised videos after picking my car and when it arrived in for me to collect, can not fault anything , Thank you

Réponse de Vertu Motors - Citroen Derby
I was introduced to Citroen Vertu Motors by my wife who spoke highly of your Representative Jason Lord. I experienced is service and expertise first hand. From the moment I entered the dealership until I left with my new car. The experience was seamlessly professional and enjoyable. The consummate salesman. It’s my first time purchasing a car and every detail was explained and handle without hassle. I would highly recommend Jason to anyone wanting to purchase a car.

Réponse de Vertu Motors - Citroen Derby
So In love with my Citroën C3 from Vertu Citroën Derby. From my first step into their Dealership l was greeted by friendly staff and Alex (the salesperson I dealt with ), was great 👍. He made the whole purchase experience so easy, an absolute credit to Vertu. Thank you so much Alex.

Réponse de Vertu Motors - Citroen Derby
Had such a lovely experience with all at Vertu Citroen Derby. Aaron, Pete and Mollie all couldn’t have been any more helpful and I would highly recommend this dealership to anybody. I came to them with very little idea what I wanted/needed, just a budget, and they found me my perfect car. Thanks guys!

Réponse de Vertu Motors - Citroen Derby
All went smoothly ☺️
Shout out for Jason Lord always very professional

Réponse de Vertu Motors - Citroen Derby
Very good trade in price and the new car is excellent Alex and Pete very friendly and professional and gave me all the information I needed highly recommend

Réponse de Vertu Motors - Citroen Derby
From the moment we went into Vertu
Citroen Derby the team were friendly and helpful managed to get us to the right person to help . David Wakefield was brilliant explained the process and helped us through every step of the way , even when I rang him he was so professional and when we went to pick the car up it had a red bow on the bonnet that made it feel special ,he sorted out new mats for us , very thorough when explaining how all the gadgets inside the car worked . And we weren't rushed to leave at any point of our meetings. Thank you

Réponse de Vertu Motors - Citroen Derby
Amazing experience from start to finish ! The staff helped with any problems nothing was to much trouble ,would buy from vertu Derby again Many thanks to all staff .

Réponse de Vertu Motors - Citroen Derby

Réponse de Vertu Motors - Citroen Derby
Dave was experienced and friendly and made the process of buying a car easy and seamless.

Réponse de Vertu Motors - Citroen Derby
Katie and Ryan were really friendly and helpful and went above and beyond in our dealings with Citroen Derby

Réponse de Vertu Motors - Citroen Derby

Réponse de Vertu Motors - Citroen Derby
The young lady who sold us the car,Scarlet was very good ,knowledgeable, curtious and helpful ,first class service 😀

Réponse de Vertu Motors - Citroen Derby
Alex and the team at Citroen Derby were brilliant to deal with. They were all so friendly, supportive and professional throughout. Love my E-Berlingo. Couldn’t be happier. Would highly recommend this dealership. Your team is a credit to you.

Réponse de Vertu Motors - Citroen Derby
Just had a second year service on my e-C4, carried out efficiently and speedily. Whilst there, I expressed interest in a new e-C3. Dave Wakefield from the sales team took me for a test drive and was very clued up on the model (unlike previous experiences with some sales people). He also gave me an excellent trade-in allowance and other discounts. So it was with huge guilt that I had to say no due to the loss of some of my e-C4's top-of-the-range features. (They are obviously cars for different market segments, of course.) So, sorry Dave, and do seek him out for great assistance and an excellent deal! PS. I loved the e-C3 and would recommend it.

Réponse de Vertu Motors - Citroen Derby
Our experience with vertu citroen derby was great from start to finish the sales ladie was very professional & helpful from start to finish will be going back again in the future

Réponse de Vertu Motors - Citroen Derby
I booked online to view a Hyundai I10 and got a follow up call to confirm the appointment. Alex, the salesperson, took the time to send me a video of the car so that I could see the exterior and interior in more detail before the appointment. When I took the car for a test drive, as well as driving around the local area we also went on the A38 to see how the car performed which was great. Alex was very friendly and approachable and answered all my questions. The process of buying the car went smoothly and when I picked up the car it was lovely to see a big red ribbon on it – what a nice touch! I’m now enjoying my Hyundai I10 and would definitely recommend Vertu Citroen Derby for their customer service.

Réponse de Vertu Motors - Citroen Derby
From making the initial enquiry at Derby we were treated with total respect . Drove away less than 2 weeks later with a new car.
Thanks to Peter and Saffron for all the help.
Nothing was to much trouble.
Thanks

Réponse de Vertu Motors - Citroen Derby
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