They explained everything to us about the car we considered purchasing. The salesman took myself and my husband for a test drive and was very patient as I hadn’t driven an automatic for over 20 year... Voir plus
L'entreprise a répondu
39 Raw Dykes Road, LE2 7JU Leicester, Leicestershire, GB
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They explained everything to us about the car we considered purchasing. The salesman took myself and my husband for a test drive and was very patient as I hadn’t driven an automatic for over 20 year... Voir plus
L'entreprise a répondu
It was great experience with vertu toyota leicester. The sales person named Lily was very cooperative and supportive. She looked after us very well. Her customer service was also amazing. She i... Voir plus
L'entreprise a répondu
Vish Joshi the salesman at Dacia Vertu Leicester was excellent. He explained each process clearly and carefully. There was a lot to take in changing from a manual Duster to a Hybrid Automatic. Also th... Voir plus
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I had the pleasure of talking to Dave islett once again this will be my third car off him fantastic service as always . Also met David the overall manager and Dave excellent customer service and... Voir plus
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Écrit par l'entreprise
39 Raw Dykes Road, LE2 7JU, Leicester, Leicestershire, Royaume-Uni
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A répondu à 96 % de ses avis négatifs
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They explained everything to us about the car we considered purchasing.
The salesman took myself and my husband for a test drive and was very patient as I hadn’t driven an automatic for over 20 years.

Réponse de Vertu Motors - Dacia Leicester
It was great experience with vertu toyota leicester.
The sales person named Lily was very cooperative and supportive. She looked after us very well. Her customer service was also amazing.
She is friendly and kind as well . We feel very comfortable with the deal . It was all hassle free. She did everything for us. She give all information with smile and never got rude with us. She was very calm and smiley as well.
Thanks
Lily and all toyota staff including the main manager and boss.

Réponse de Vertu Motors - Dacia Leicester
Vish was amazing from start to finish. The process was made easy and I had my brand new car in a week. Thank you so much

Réponse de Vertu Motors - Dacia Leicester
Excellent service. I would definitely recommend. I felt valued and listened to, my needs were understood. I’m very happy with my car

Réponse de Vertu Motors - Dacia Leicester
Amazing experience
Financed checks and collection everything done in 1 hr
Including car washed
50 star coz 5 are not enough

Réponse de Vertu Motors - Dacia Leicester
In January 2024 I bought a new Dacia Duster from Vertu, Leicester. On 22nd March 2026 it developed an electrical fault and was misfiring. It is still under warranty and only clocked 13,000 miles. I booked it in for repair at Leicester but was told the earliest repair slot was 8th June. I tried Dacia/Renault dealers in Tamworth, Derby and Burton but none of them could repair it any earlier. On 12th April it became undriveable, Dacia Assist (the RAC )attended but couldn’t repair it. The Leicester workshop refused to repair it before 8th June. The RAC took it to a storage yard on 29th April and I was supplied with an Enterprise hire car. On 9th June I rang the workshop to check on the progress of the repair. I was told that the RAC hadn’t delivered it and they didn’t know where my car was. I rang the storage yard, it was still there. I contacted the RAC and they stated that Dacia Leicester had told them not to deliver it as they hadn’t got the capacity to repair it. I later received a message to say my car had been booked in for repair at Vertu Renault Derby on the 29th July, 4 months after the first fault appeared and 3 months after it went into storage. I have received no help from Dacia Leicester. 10 calls to the workshop were unanswered and I was refused a courtesy car. I had to contact Dacia Customer Support line before I was supplied with a hire car after my car was put into storage. Very poor after sales service and an unsatisfactory experience.

Réponse de Vertu Motors - Dacia Leicester
I visited on several occasions.
Ollie Dickinson looked after me . He was very patient, helpful supplied all the info I requested.

Réponse de Vertu Motors - Dacia Leicester
Very helpful staff....above and beyond their sales techniques....polite...informative...would definitely use them again...

Réponse de Vertu Motors - Dacia Leicester

Réponse de Vertu Motors - Dacia Leicester
Lisa Lord was brilliant - very supportive and enabled us to get a brilliant notability car very quickly. Would definitely recommend!

Réponse de Vertu Motors - Dacia Leicester
Vish was so helpful and friendly, yet professional in his service. He is a credit to Vertu. His follow up has been first class.
We would recommend Vertu Leicester even tho we live in North Yorkshire
Many thanks
The Cunninghams

Réponse de Vertu Motors - Dacia Leicester
Thank you Vertu Leicester for great service from start to finish. The salesman Viraj was pleasant and polite, and gave us comprehensive information about the vehicle with plenty of time to ask questions and take a good look around the car.
We were offered a good part exchange deal, and Viraj kept us informed throughout the delivery period.
Once arrived he gave us a thorough handover, explaining the many technical features of the car and reassured us that we can contact him with any queries at any point.
Overall very happy with the car and with Vertu. Thank you Vraj!

Réponse de Vertu Motors - Dacia Leicester
Excellent service from start to finish. Alex the sales guy was fabulous to deal with. Nothing was too much trouble. Would definitely recommend

Réponse de Vertu Motors - Dacia Leicester
Meeting my needs in my decision to purchase a vehicle and in the end delivering car within time frame. Honey was very polite, pleasant with a good customer rapport and knowledgeable regarding workings of vehicle. Appreciated the help in the setting up of my phone in the car

Réponse de Vertu Motors - Dacia Leicester
Absolutely delighted with our new ‘used car’.
Drives beautifully and everything and more we are so happy with it. Thanks Alex. Huge Thankyou to Sebastian for helping to sort everything out for us to be able to go in and collect it.

Réponse de Vertu Motors - Dacia Leicester
A big thankyou to Jaskaran in all the support he gave me for buying my first car it had all the requirements i was looking for in a first car.

Réponse de Vertu Motors - Dacia Leicester

Réponse de Vertu Motors - Dacia Leicester
Great team and great car makes the process work very well. Well done Honey Harrison

Réponse de Vertu Motors - Dacia Leicester
Bought a used Clio from Alex. It was my daughters 17th Birthday present and Alex was very friendly and helpful, paying attention to my daughter, making the process a pleasure and ensuring my daughter had a lovely experience on the day. I really appreciate this as these experiences are remembered for life so I would like to thank Alex personally for this. The dealership themselves were also very helpful and the car is immaculate so good job all round

Réponse de Vertu Motors - Dacia Leicester
Excellent service from all at Vertu Leicester.

Réponse de Vertu Motors - Dacia Leicester
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