The handover of my Renault 5ev was excellent. The wait was more than worthwhile. Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages. She was so... Voir plus
L'entreprise a répondu
Haydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB
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The handover of my Renault 5ev was excellent. The wait was more than worthwhile. Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages. She was so... Voir plus
L'entreprise a répondu
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and em... Voir plus
L'entreprise a répondu
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a... Voir plus
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Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been... Voir plus
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Écrit par l'entreprise
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Royaume-Uni
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Friendly, helpful and knowledgeable staff. Great customer service and communication throughout. Would definitely recommend!

Réponse de Vertu Motors - Dacia Nottingham
The handover of my Renault 5ev was excellent. The wait was more than worthwhile.
Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages.
She was so knowledgeable about the model and from the test drive onwards I had full confidence in her abilities and efficiency.
The actual handover was a joy, from unwrapping the car, having photo opportunities and reminders of basic controls for the drive home.

Réponse de Vertu Motors - Dacia Nottingham
We dealt with Barry at the Nottingham Renault store. Great service, quick delivery.

Réponse de Vertu Motors - Dacia Nottingham
Bought a golf gtd from them last week . Put a deposit down drove up from broadstairs to Nottingham (210 miles there) on bank holiday Monday to view the car . Abi came in on her day off to show me the car . Straight away offered coffee and time to look around the car . No pushy ness just any question were answered . Test drive was good and deal was done . Abi kept in the loop on the car and was delivered on the Friday . 5stars

Réponse de Vertu Motors - Dacia Nottingham
We were very pleased with the service received. Communication was great and we at no time felt pressured to buy. Adrian was very knowledgeable and helpful with the entire process.

Réponse de Vertu Motors - Dacia Nottingham
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and email, assisting with all my queries quickly and efficiently. My R5 arrived within three weeks of order which was so exciting. The car is fantastic. So my experience was very positive from start to finish. So thank you Connor / Vertu Renault.
Two minor issues which were not so impressive though - firstly the sales advisors desks are situated at the glass window sides of the showroom which were extremely hot and bright when the sun was out. Also, the ladies toilet needs a decorate / upgrade.

Réponse de Vertu Motors - Dacia Nottingham
Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been speedy and car delivered ahead of time! For now, 5 stars! Assuming servicing in a year to be smooth, I highly recommend. Will come and add addition in 12 months after first service.
Angel, the person we dealt with, was a pleasure!

Réponse de Vertu Motors - Dacia Nottingham
Barry !!!! Everything very clearly explained. Great patience with us. Couldn't do more to help us. Various options available for us and not rushed to make decisions. A good experience

Réponse de Vertu Motors - Dacia Nottingham
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a copy of his licence and off he went, ended up buying two cars a fiat 500 and a Citroen C1, when we collected the Fiat is was covered up and we had the big reveal being his 1st car it made it extra special for him, smooth all the way through. HIGHLY RECOMENDED!!! customer service at it's best!

Réponse de Vertu Motors - Dacia Nottingham
Very happy with the service and they way they presented my new car was a good idea and very pleased with that

Réponse de Vertu Motors - Dacia Nottingham
Molly was excellent she really knows her stuff kept us updated and made our purchase seamless 10/10

Réponse de Vertu Motors - Dacia Nottingham
Had a fantastic experience from start to finish. The team made the part exchange of my old car incredibly easy, offering a very fair price. They set me up with tailored finance that fits my budget perfectly, and the entire car sale process was transparent and stress-free. Five-star service!

Réponse de Vertu Motors - Dacia Nottingham
Jake gave me all the time in the world to browse, ask a zillion questions, ponder and browse again before having a great test drive with laughter and fun.
I picked up the car yesterday and the whole team (including the General Manager) had got involved in drying off the rain so that I could enjoy the big unveil in the showroom!
I'm very happy with the service provided and 100% recommend Vertu Nottingham.

Réponse de Vertu Motors - Dacia Nottingham
Adrian was courteous and polite . And walked us through a seamless handover ( part exchange)

Réponse de Vertu Motors - Dacia Nottingham
"Well done!" / "Nice work!" / "Great job!"

Réponse de Vertu Motors - Dacia Nottingham
What a great sales experience. We popped in not really knowing what to expect having been to several car supermarkets and having an average to terrible experience. Right from the off Abi greeted us, even though she was in the middle of something else, made us feel really welcome and valued and spent so much time ensuring we had a great car at a great price with every extra we wanted. There was no pushy sales, she was just a natural, friendly, very knowledgeable and extremely helpful sales advisor. We had many questions and she answered all of them through email, phone or in person with compassion and a real effort to deliver. Thanks Abi, we won't hesitate to buy from you again!

Réponse de Vertu Motors - Dacia Nottingham
Two new cars again from Vertu Dacia Nottingham.
The test of any company is when things are not quite right.
Vertu Dacia Nottingham resolved these issues to an outstanding level and we are loving the new cars.
We will be going back to get our next cars from Vertu Dacia Nottingham.
Highly recommend them.

Réponse de Vertu Motors - Dacia Nottingham
The sales rep Jack was a very happy pleasant man ,told me everythingI asked him .showed me excellent customer service.Even the receptionist was very nice and polite.

Réponse de Vertu Motors - Dacia Nottingham
Will hooley-thorpe .its the second car we have purchased from will .he is a credit to the company.he kept us upto date with all that was going on. Slight valeting issue on pick up .but will sorted it no problem at all.definatly recommend.

Réponse de Vertu Motors - Dacia Nottingham
Excellent experience from beginning to end. Mellisa was great - very informative, very knowledgeable & loads of patience explaining things.

Réponse de Vertu Motors - Dacia Nottingham
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