Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car with... Voir plus
L'entreprise a répondu
Haydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB
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Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car with... Voir plus
L'entreprise a répondu
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and em... Voir plus
L'entreprise a répondu
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a... Voir plus
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The handover of my Renault 5ev was excellent. The wait was more than worthwhile. Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages. She was so... Voir plus
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Écrit par l'entreprise
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Royaume-Uni
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A répondu à 96 % de ses avis négatifs
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Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car without help from parents and I felt very comfortable discussing everything with her.

Réponse de Vertu Motors - Dacia Nottingham
Thanks for your patience, Rob & Josh. A great experience to have our car there!

Réponse de Vertu Motors - Dacia Nottingham
From decision on model to delivery was a pleasant experience, being kept updated on at what stage our vehicle was at.
On the day off collection the process was professional dealt with and fully explained, the whole experience was great thank you Jack

Réponse de Vertu Motors - Dacia Nottingham

Réponse de Vertu Motors - Dacia Nottingham
Such lovely people and happy to help when needed it was a very smooth process.

Réponse de Vertu Motors - Dacia Nottingham
Abi Was very professional and informative very easy to work with. I had very good experience with the dealership and would highly recommend.

Réponse de Vertu Motors - Dacia Nottingham
Angel was professional,polite and very helpful and the experience was excellent.

Réponse de Vertu Motors - Dacia Nottingham
The staff are absolutely fabulous , kind, helpful, patient and informative I have a heari f disability they made me most welcome I have been goi g for 15 years for my cars never a bad word to say .

Réponse de Vertu Motors - Dacia Nottingham
From the moment I first walked thru the doors and even befor Angel, Was a star really supportive kept me informed thru the entire process and everything went smoothly that girl needs a raise for sure, she’s polite, cute, and her customer service skills are on point made my dads day when he heard that there’s free coffee

Réponse de Vertu Motors - Dacia Nottingham
Friendly helpful staff, who explained everything clearly and at a pace easy to digest. I liked the contact communicating throughout the buying process.
Good knowledge of product, after sale very good checking everything is fine and we are happy with the car. Great well done..

Réponse de Vertu Motors - Dacia Nottingham
Excellent friendly service with very good communication. Customer service was first rate. The salesperson, Will Hooley-Thorpe, made the whole viewing, test driving and buying very straightforward.

Réponse de Vertu Motors - Dacia Nottingham
Brilliant service by Brilliant salesman
( barney Howard ) would go back anytime thank you pal.

Réponse de Vertu Motors - Dacia Nottingham
The process of ordering our new motability vehicle was excellent from start to finish.
Paul was amazing, his level of customer service was outstanding, he went above and beyond to ensure the order was completed in a timely manner to get the car delivered as promptly as possible.
Hand over was easy and done quickly.

Réponse de Vertu Motors - Dacia Nottingham
Friendly, helpful and knowledgeable staff. Great customer service and communication throughout. Would definitely recommend!

Réponse de Vertu Motors - Dacia Nottingham
The handover of my Renault 5ev was excellent. The wait was more than worthwhile.
Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages.
She was so knowledgeable about the model and from the test drive onwards I had full confidence in her abilities and efficiency.
The actual handover was a joy, from unwrapping the car, having photo opportunities and reminders of basic controls for the drive home.

Réponse de Vertu Motors - Dacia Nottingham
We dealt with Barry at the Nottingham Renault store. Great service, quick delivery.

Réponse de Vertu Motors - Dacia Nottingham
Bought a golf gtd from them last week . Put a deposit down drove up from broadstairs to Nottingham (210 miles there) on bank holiday Monday to view the car . Abi came in on her day off to show me the car . Straight away offered coffee and time to look around the car . No pushy ness just any question were answered . Test drive was good and deal was done . Abi kept in the loop on the car and was delivered on the Friday . 5stars

Réponse de Vertu Motors - Dacia Nottingham
We were very pleased with the service received. Communication was great and we at no time felt pressured to buy. Adrian was very knowledgeable and helpful with the entire process.

Réponse de Vertu Motors - Dacia Nottingham
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and email, assisting with all my queries quickly and efficiently. My R5 arrived within three weeks of order which was so exciting. The car is fantastic. So my experience was very positive from start to finish. So thank you Connor / Vertu Renault.
Two minor issues which were not so impressive though - firstly the sales advisors desks are situated at the glass window sides of the showroom which were extremely hot and bright when the sun was out. Also, the ladies toilet needs a decorate / upgrade.

Réponse de Vertu Motors - Dacia Nottingham
Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been speedy and car delivered ahead of time! For now, 5 stars! Assuming servicing in a year to be smooth, I highly recommend. Will come and add addition in 12 months after first service.
Angel, the person we dealt with, was a pleasure!

Réponse de Vertu Motors - Dacia Nottingham
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