Purchased a Honda CRV from Honda, Nottingham recently and had a great experience from start to finish. Barney was friendly without being over the top “Salesman”, professional, and never made me feel p... Voir plus
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Établissement
Changer d'établissementLenton Lane, NG7 2PT Nottingham, Nottinghamshire, GB
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I came Vertu Honda in Nottingham to look at a car, I spotted on the internet. Looked all round the car then proceeded inside to enquire about the car. Where a lovely lady called Tallulah helped me... Voir plus
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Although delivery of our car was "lost" in the Honda system for several weeks, the very helpful staff at Nottingham were able to guide us through to completion of our purchase of our new Jazz Crosstar... Voir plus
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I am very happy with our new car. I think Barney was great help supporting us through the process. His customer service was excellent, good manners, availability and knowledge make a huge difference.... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Honda Nottingham
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, Royaume-Uni
- 0344 558 1313
4,7
Excellent
70 avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I came Vertu Honda in Nottingham to…
I came Vertu Honda in Nottingham to look at a car, I spotted on the internet. Looked all round the car then proceeded inside to enquire about the car. Where a lovely lady called Tallulah helped me with my questions and we even went out on a test drive. There was no pressure sales, that you get in other places. If there was I would have walked away.
She was so helpful, with everything. Great communication during and after I purchased the car.
She even surprisingly gave me an unveiling of my car. Which I was surprised for a second hand car. She really did go the extra mile. Left me feeling like she’s looked after me really well.
I would be happy to return and buy another car off Tallulah. Thank you for your hard work and service.
16 mai 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Hi Michael
Thank you so much for taking the time to share such a detailed and thoughtful review. We're delighted to hear that your visit to Vertu Honda Nottingham was such a positive experience from start to finish.
It’s wonderful to know that Tallulah looked after you so well — answering all your questions, arranging a test drive, and making sure everything was explained clearly without any pressure. Creating a relaxed, no‑pressure environment is so important, so we’re pleased that really stood out to you.
We’re especially glad you enjoyed the surprise unveiling — even for a second‑hand car, those special touches can make the experience memorable, and it’s fantastic to hear that Tallulah went the extra mile to make you feel valued and well looked after.
Your kind words and willingness to return in the future mean a great deal to the whole team. We’ll be sure to pass your feedback on to Tallulah — she’ll be thrilled to hear it.
Thank you again for choosing us.
Kind regards
Dawn
Friendly but flawed experience
Car had fault prior to purchase, 3 attempts to fix but they were unable to do so.
It's now been well over a month since it was returned and my rejection was accepted and still awaiting a refund.
Staff are genuinely nice and well intentioned but predelivery inspection quality and aftersales needs improvement.
I would like to think my experience was the rare exception and not the norm.
14 mai 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP2TJ1405 Kind regards, Dean
Honda CRV Purcjhase Experience
Purchased a Honda CRV from Honda, Nottingham recently and had a great experience from start to finish. Barney was friendly without being over the top “Salesman”, professional, and never made me feel pressured. They answered all my questions honestly and helped me find a vehicle that fit both my needs and budget. Drove away feeling confident and happy with my purchase. I would definitely recommend this dealership to anyone looking for a stress-free car buying experience.
30 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Good afternoon Steve,
Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that Barney’s friendly, professional, and pressure‑free approach helped you feel confident in your decision. We’re delighted you drove away happy with a car that suited both your needs and budget, and we really appreciate your recommendation.
Kind regards,
Dean
Thanks to Vertu Honda in Nottingham.
Thanks to Vertu Honda in Nottingham.
I’ve bought cars from this dealership in the past and there’s a good reason to keep going back. The car, obviously, but the service from the staff is excellent and they make the process easy and trouble free.
22 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Hi Mark
Thank you for your lovely feedback. We're really pleased to hear that you continue to return to us — that truly means a lot. While choosing the right car is important, we're delighted to know that the excellent service from our staff and the easy, trouble‑free process are what keep you coming back. Your ongoing trust and loyalty are greatly appreciated.
Kind regards
Dawn
A great team effort from Nottingham Honda
Although delivery of our car was "lost" in the Honda system for several weeks, the very helpful staff at Nottingham were able to guide us through to completion of our purchase of our new Jazz Crosstar. In particular help by both Talhulah and Anise was invaluable. Well done to both of them.
27 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Hi there,
Thank you for your feedback. We're sorry to hear that the delivery of your car was delayed due to an issue within the Honda system, and we understand how frustrating that must have been. We're very pleased, however, to hear that the team at Nottingham were able to guide you through to a successful completion of your purchase.
A special thank you for recognising Talhulah and Anise — we’re delighted to hear their support was invaluable and that they helped get everything resolved. We’ll be sure to pass on your kind words to them both.
We hope you enjoy every mile in your new Honda Jazz Crosstar, and thank you again for your patience and understanding.
Kind regards
Dawn
Customer satisfaction
My experience from enquiring about a Honda vehicle to having access of same, the sales team was exceptionally helpful and supportive Damien listen to all my queries and give good professional advice.
During the process of securing the car which was very stressful at times the sales team especially Tullulah was very supportive throughout the process which enabled me to obtain my said vehicle. Contact continued following delivery to ensure my satisfaction.
Personally I would recommend Vertu Hunda Nottingham to anyone thinking of having a Hunda car.
25 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Good morning Cynthia,
Thank you for taking the time to share your experience. I’m really pleased to hear that the team supported you so well from your initial enquiry through to taking delivery of your car. It’s great to know Damien listened carefully to your needs and offered clear, professional advice, and that Tallulah provided such strong support during what can understandably be a stressful process. I’m also glad the follow-up contact helped ensure everything was just right. We really appreciate your recommendation.
Kind regards,
Dean
the sales man barney is a very helpful…
the sales man barney is a very helpful young man
27 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Good afternoon John,
Thank you for your feedback. I’m really pleased to hear that Barney was helpful and made a positive impression during your visit. We appreciate you taking the time to share your experience.
Kind regards,
Dean
Great product
Great product, great price.
Polite, helpful, well informed staff.
Thorough processing.
Would use again.
23 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Dear Russell,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the product and pricing, and that you found the team polite, helpful and well informed throughout the process.
It’s great to know that the purchase and processing were thorough and handled smoothly, and we really appreciate you saying that you would happily use us again. Your comments will be shared with the team at Honda Nottingham.
Kind regards,
Liza
I am very happy with our new car
I am very happy with our new car. I think Barney was great help supporting us through the process. His customer service was excellent, good manners, availability and knowledge make a huge difference. He was always available for questions. Great help
17 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Dear Blanca,
Thank you for taking the time to share your feedback. We’re delighted to hear how happy you are with your new car and that Barney was such a great support throughout the process.
Your kind comments about his customer service, manners, availability and knowledge are very much appreciated. It’s especially pleasing to hear that he was always on hand to answer your questions and make the experience a positive one.
Thank you again for choosing Honda Nottingham, and we wish you many enjoyable miles in your new car.
Kind regards,
Liza
No hard sell just honest helpful advice.
No hard sell just honest helpful advice. Car was a great price and the process was explained to us very well.
11 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Hi Andrea
Thank you for your lovely feedback. We're really pleased to hear that you appreciated the honest, helpful advice and that there was no pressure throughout the process. It’s great to know the car was competitively priced and that everything was explained clearly to you.
Your comments are truly appreciated.
Kind regards
Dawn
Good experience at this dealership.
Good experience at this dealership.
Pleased with the outcome as I ended up with a fabulous nearly new Civic.
Sales Were professional and helpful , not too pushy!
Would recommend them to anyone.
3 avril 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you for sharing your feedback with us. We’re delighted to hear that you had a good experience at the dealership and that you’re pleased with your nearly new Civic — it’s a fantastic choice!
It’s great to know our sales team were professional, helpful and approachable throughout your visit. We always aim to provide support without being pushy, so your comments are truly appreciated.
Thank you as well for recommending us — it means a lot to the whole team.
Kind regards,
Keith
Vertu were great to deal with from…
Vertu were great to deal with from start to finish. Always really helpful and responsive.
23 mars 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with Vertu was so positive from start to finish. It’s great to know that the team were always helpful and responsive throughout your journey — providing a smooth and supportive experience is exactly what we aim for.
We truly appreciate your kind words and your custom.
Kind regards,
Keith
Need to know more about hybrid cars? Arrange a test drive at Vertu.
Vertu's representatives, Damian and Barney, were friendly, helpful, knowledgeable, and professional.
At the outset, I knew little about the pros and cons of the hybrid car concept. Barney explained this clearly. He also had a deep knowledge of the car's capabilities and his explanation of the various controls made for a pleasant and meaningful test drive.
20 mars 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you for taking the time to share your experience. We’re delighted to hear how friendly, helpful, and knowledgeable Damian and Barney were throughout your visit. It’s great to know Barney was able to clearly explain the hybrid concept and guide you through the car’s features, making your test drive both enjoyable and informative. Feedback like this means a lot to the team.
Kind regards,
Chloe
Vertu Honda Nottingham ....the extra mile ......…
From the moment I made an enquiry about my chosen used vehicle at the Nottingham Honda dealership the team couldnt have been more helpful and informative .
Damien and Tom kick started the sales process and were very professional in their delivery of information , responsive in answering adhoc calls too.No questions went unanswered .
Tallulah then picked up the reigns in vehicle handover ...delivering a great video prior to visiting the dealership and her customer service standards were second to none .I was travelling down from Glasgow to pick the vehicle up so confidence in the team selling me the vehicle was paramount as I didnt plan on it being a wasted journey .
Suffice to say ...excellent experience on the day ...they went the exta mile ...
Car was in the showroom ....and like a magic show ....was under cover of a black sheet ....to be 'revealed 'on arrival ...a very nice touch and different... ....From there I met the team , finalised the paper work had a nice coffee or two . .
Their telephone manner was underpinned by their individual personalities in person ...very pleasant , welcoming and wanting to deliver whats best for the customer .
They are all a credit to Vertu Honda ...and I wouldnt hesitate to purchase there again based on my experience .
Had a great drive north in a wonderful car ....
Thank You ...Tallulah , Damien & Tom .
18 mars 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you, John, for this fantastic 5‑star review.
We’re delighted to hear how helpful and informative the team at Vertu Honda Nottingham were from your very first enquiry. Damien and Tom provided professional support throughout, answering every question and keeping you fully informed — especially important given your long journey from Glasgow.
It’s great to hear that Tallulah made the handover memorable, from the personalised video to the special showroom reveal of your car. We’re so pleased the experience on the day felt worth the trip, with the team’s warm and welcoming approach shining through.
Your kind words about the whole team mean a great deal, and we’re thrilled you enjoyed the drive home in your new car.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Kind regards,
Liza
Great service front start to finish
I went to Vertu Honda not expecting to buy a new car. But the deal that they had on at that time, it would have been mad not to buy one.
Daniel the salesperson was great ,not in your face explained everything you needed to know about buying the car.
Good service all round.
20 février 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that your visit to Vertu Honda turned into such a positive experience — even when you weren’t expecting to buy a new car! It’s great to know the deal available made the decision an easy one.
We’re also delighted that Daniel looked after you so well, giving clear explanations without being pushy and ensuring you had all the information you needed. Wonderful to hear you received good service all round.
Your comments are truly appreciated.
Kind regards
Dawn
Nothing to difficult to do when…
Nothing to difficult to do when purchasing a car,everything went smoothly. Staff were helpful at all times.
13 mars 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you for taking the time to share your feedback. We’re so pleased to hear that everything went smoothly and that our team were helpful throughout your car‑buying experience. We truly appreciate your support and hope you enjoy your new vehicle.
Many thanks,
Chloe
Friendly and professional throughout…
Friendly and professional throughout the whole process. A great experience buying a new car.
11 mars 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Hi Ian,
Thank you for your excellent 5‑star review. We’re delighted to hear that you found the whole process friendly and professional, and that buying your new car was such a great experience. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
Kind regards,
Liza
The experience was going to plan
The experience was going to plan. The handover was set for 01/03/2026 10.00. A salesperson called me informing me that is was not possible for a glitch with the system. I had already changed my insurance over to the new car a Jazz. I had to put a temporary insurance on my HRV. I eventually received the car on the 9th. It has taken the excitement out of receiving a new car. I have never had this trouble with ordering a new car before. The salesperson was very good and perlite im not blaming him.
24 février 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TPAD1003 Kind regards Dawn
Really helpful staff
2 mars 2026
Avis spontané
Réponse de Vertu Motors - Honda Nottingham
Thank you for your feedback. I’m pleased to hear that you found our staff really helpful. We appreciate you taking the time to share your experience with us.
Kind regards,
Matthew
Réponse de Vertu Motors - Honda Nottingham
Hi Errol,
Thank you for your excellent 5‑star review! We’re delighted to hear you received excellent service from the team at Vertu Honda Nottingham. Your feedback is truly appreciated.
Kind regards,
Liza
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