Vertu Motors - MINI Exeter Avis 

25
TrustScore 4.5 sur 5

4,6

Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Both Charlotte and Jermaine did everything they could to make buying our new Mini easy and actually enjoyable. We have been kept up to date on progress of the manufacture and delivery date and follow... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I’ve bought a new car from Vertu Mini Exeter. Seamless handover and smooth processing by the sales team. The showroom is a friendly, comfortable environment, which makes a big... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was one of the best experiences I’ve had when it comes to buying a car. Kudos to Ben Pascall for making it enjoyable too. He took us through the whole process, answering our questions and explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the day of ordering to the day of delivery I was very well looked after by Charlotte Barlow. Charlotte made the whole experience of buying my new car a pleasure. Her enthusiasm for MINI is con... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - MINI Exeter

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Royaume-Uni

  • 0330 012 2319

4,6

Excellent

TrustScore 4.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(25)

11 737 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Vertu Mini Exeter great service

We were very happy with the whole experience from the initial phone call until the collection.
Charlie (Charlotte) from Exeter Vertu Mini was always on hand to answer our questions but also to make the experience a positive one all the way.
It was also nice the sales manager made sure we were happy with the service before we left with our lovely new Mini…..
Thanks for all your help

7 novembre 2024
Avis spontané
Logo de Vertu Motors  - MINI Exeter

Réponse de Vertu Motors - MINI Exeter

Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Noté 5 sur 5 étoiles

Excellent purchasing/selling experience at Vertu Exeter

From the initial visit to the showroom to collecting the vehicle the customer service was exceptional. I wasn’t rushed, had time to consider my options & no pressure to purchase at all. I was kept up to date on the progress of the build of the vehicle & on collection day there again not rushed. Everything explained. A very smooth experience. Charlotte Barlow was the sales person & a pleasure to deal with.

31 octobre 2024
Avis spontané
Logo de Vertu Motors  - MINI Exeter

Réponse de Vertu Motors - MINI Exeter

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte and the team. We hope to see you again soon. Happy motoring, Chloe

Noté 4 sur 5 étoiles

Rowan Is The Man

Thanks to Rowan for looking after me , had a few hiccups with delivery of my new Countryman JCW but all sorted .
Very happy overall with the service with just 2 niggles .
1.. Call centre is based in Newcastle and I found them a bit difficult at times to deal with as they were not on the ground so to speak .
2. Paid £46k for a new car but it doesn't come waxed and polished , I found this a bit odd as if it was 2nd hand it would have been .
I have informed the team of this and so maybe it will change in the future .
Overall I would say that Mini Exeter are a very nice helpful team and they certainly make you feel welcome .

19 octobre 2024
Avis spontané
Logo de Vertu Motors  - MINI Exeter

Réponse de Vertu Motors - MINI Exeter

Thank you so much for your kind words! We are so happy to hear that Rowan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Noté 5 sur 5 étoiles

New Car Purchase Mini Cooper S

Purchased a new Mini Copper S from Vertu Mini Exeter, great car and great service from Charlotte and the rest of the new car sales team. She kept me in the loop with any delays and made sure that the handover of the vehicle went as smoothly as possible. Overall a good experience and hopefully that will continue.

28 septembre 2024
Avis spontané
Logo de Vertu Motors  - MINI Exeter

Réponse de Vertu Motors - MINI Exeter

Hi Charlotte, Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

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