Cameron Sharpe was absolutely brilliant. He took over from Becky at Vertu Mini York as she went on Maternity Leave. Cameron was really good at keeping me updated with delivery of my new car and has be... Voir plus
L'entreprise a répondu
Clifton Moor Gate, MINI, YO30 4WR York, North Yorkshire, GB
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Cameron Sharpe was absolutely brilliant. He took over from Becky at Vertu Mini York as she went on Maternity Leave. Cameron was really good at keeping me updated with delivery of my new car and has be... Voir plus
L'entreprise a répondu
A friendly atmosphere and a knowledgeable member of staff made the process very easy. Staff member Ben Ray handled my purchase with care and sorted any issues.
L'entreprise a répondu
I felt like I was well looked after by Carl Baker at Vertu Clifton Moor, York, he wasn’t pushy he was very helpful & answered my questions thoroughly nothing was too much trouble & I received a follow... Voir plus
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Absolutely outstanding service at Mini Vertu York. Becky has been dealing with me for over 6years now, she is incredible, so knowledgeable regards every aspect of Mini, not at all pushy, listens... Voir plus
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Écrit par l'entreprise
Clifton Moor Gate, MINI, YO30 4WR, York, North Yorkshire, Royaume-Uni
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This was the best car buying experience I’ve ever had due to Ben who was just excellent! He was friendly, not pushy and understood that the customer experience is what matters most. Highly recommend this dealership and Ben.

Réponse de Vertu Motors - MINI York
We were looking to replace my mini and visited Vertu in York. The customer service was outstanding and Harry Wilcockson was brilliant. He is very knowledgeable and at no point pressurised us to buy which was really appreciated while we made our choice of replacement car.

Réponse de Vertu Motors - MINI York
The team at Vertu did a great job. Everything was done professionally and in a friendly and efficient manner. Ben Fay looked after us throughout the process, explaining everything and keeping us up to date at all time. We would certainly use them again, and can highly recommend them to everyone who wants to purchase a fantastic car and service.

Réponse de Vertu Motors - MINI York
Mini York are extremely helpful especially Cameron who has helped me purchase my second Mini. If you ever have any issues or questions they are happy to help in anyway.

Réponse de Vertu Motors - MINI York
I bought a used Mini in August 2025 and the service was so good that when I had the opportunity to buy a brand new Mini, there was only one place I would go.
Shout out to Ben who really looks after his customers and a very big thank you to Stacy who dealt with the order and the whole process with us. The car arrived ahead of schedule and we were made to feel really special all the way through the process right up to collection, which was a great experience.
If you want really good advice and first calss service from a team that care then Vertu at York is the place to go.
Thank you agin to everyone at York.

Réponse de Vertu Motors - MINI York
Excellent level of service from the whole team. Special mention of Stacy Booth who did everything to make the whole process both enjoyable and to run smoothly.

Réponse de Vertu Motors - MINI York
Absolutely outstanding service at Mini Vertu York.
Becky has been dealing with me for over 6years now, she is incredible, so knowledgeable regards every aspect of Mini, not at all pushy, listens clearly to all my wants & needs regards my car,
She is a ball of energy, so upbeat, accommodating & highly professional.
Tom the Manager is also a delight so friendly & sincere.
I will continue purchasing from this car dealer until I can no longer do so.
Fantastic team, amazing cars what’s not to love 🚘🎈♥️

Réponse de Vertu Motors - MINI York
Everything was explained clearly so we understood what was happening then and in the future. The workings of the instruments were patiently described so we knew what did what and we were were offered a follow up meeting in the future for any questions we might have

Réponse de Vertu Motors - MINI York
Excellent service provided by Becky and Lucy at Vertu Motors York. I have been dealing with then for approximately 12 years and any small problem I may have had has been dealt with quickly and efficiently by all the team at Vertu.

Réponse de Vertu Motors - MINI York
I recently visited the Vertu MINI dealership in York to purchase & collect my new mini and received outstanding service from Becky. From the moment I arrived, she was friendly, professional, and extremely helpful. She took the time to explain everything clearly, answered all of my questions, and made the whole process smooth and stress-free.
Becky’s knowledge and attention to detail were excellent, and she genuinely cared about making sure everything was right. Nothing felt rushed, and I felt completely confident that I was in good hands throughout.
Becky is a real credit to the Vertu MINI team in York. I would highly recommend the dealership based on my experience and wouldn’t hesitate to return in the future.
Thank you again for such a great service experience.

Réponse de Vertu Motors - MINI York
Fantastic car, great dealership.
It’s sales person Cameron knows us inside out and makes us feel
Very welcome. This is our 4th car we’ve bought of him.

Réponse de Vertu Motors - MINI York
Cameron was great from the minute we walked into the showroom to the minute we drove off with our new car.
First time Mini drivers and so far we love it.

Réponse de Vertu Motors - MINI York
Cameron and Ben at Mini were really helpful. Both answered my questions and provided relevant information. I’ve only driven manual cars previously and Cameron took me through how to drive the automatic Mini Cooper and supported me as I test drove the vehicle. Vertu provided a professional service and have since supported me following the purchase of my Mini. I would highly recommend Vertu - York for its customer service and approachability- well done, one very happy customer.

Réponse de Vertu Motors - MINI York
We were very well looked after by Carl Baker and the team at Vertu York, from start to finish. We spent some time deciding exactly what specification we required, and then Carl found us a suitable car out of new build stock due for delivery in the next few weeks.
Very thorough handover with the car set up to our requirements, and it's been a delight ever since!

Réponse de Vertu Motors - MINI York
Very friendly people . We dealt with Harry who was very knowledgeable and could answer all my questions.his tea making skills were excellent too.
Didn't really enjoy the negotiating side of the process - why do all garages do this ? " Hang on I will have to speak to my manager " "this car is about to go to auction if it's not sold"
I did have a query before purchase and left a message for Lucy to call me back - never received a call .
I also think it would be nice to acknowledge when payment is received .
Collection was easy and efficient . Harry went through everything with me and Ben introduced himself

Réponse de Vertu Motors - MINI York
I would like to thank Cameron for his impeccable service, making the whole experience of buying my new Mini both enjoyable and stress-free. He was helpful, attentive and kind.

Réponse de Vertu Motors - MINI York
The service was excellant. Cameron was extremely helpfull, and full of knowlege about the brand. Everybody was very friendly and helpfull.

Réponse de Vertu Motors - MINI York
We bought a mini clubman in November 2022 supported by Carl Baker, our sales executive, who was exceptional. As a result of that good experience we returned in November 2025 to have a look at upgrading to another new Mini. We were not disappointed. Carl once again was professional, friendly, helpful and had a thorough knowledge of the cars we were looking at. We have had our Mini for two months now and are thoroughly enjoying the new driving experience. Our thanks to Carl and the Vertu team, including Lucy, the Brand Manager, who made it such a pleasant experience.

Réponse de Vertu Motors - MINI York
Cameron made the whole experience a joy from start to finish

Réponse de Vertu Motors - MINI York
Excellent service from Cameron when buying my used Mini. What a lovely guy — very knowledgeable, friendly, and made the whole experience easy and enjoyable.

Réponse de Vertu Motors - MINI York
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