Absolutely brilliant!!! What a great experience buying a new car. From the first moment in, to drive out with my new car, all was done in a outstanding why of costumer care, disabled friendly... Voir plus
L'entreprise a répondu
Sir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB
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Absolutely brilliant!!! What a great experience buying a new car. From the first moment in, to drive out with my new car, all was done in a outstanding why of costumer care, disabled friendly... Voir plus
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This company is amazing. Bridie the staff member who looked after me when purchasing a new car, went above and beyond to make sure I was alright. Bridie never rushed me nor did she judge me, she made... Voir plus
L'entreprise a répondu
When we arrived ,the person who opened the door for us, turned out to be the very person that we had a appointment with to collect our new car. His name is Will , from start to finish he was friendly... Voir plus
L'entreprise a répondu
Excellent customer service from Regan and Beth at Vertu Nissan Derby made the purchase of our new car a pleasure, we never felt uncomfortable or pressured at any time, Regan was polite and professiona... Voir plus
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Écrit par l'entreprise
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Royaume-Uni
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Absolutely brilliant!!!
What a great experience buying a new car.
From the first moment in, to drive out with my new car, all was done in a outstanding why of costumer care, disabled friendly, very professional and understanding about personal circumstances, and all in record time!
I strongly recommend visiting Bridie Hartley @ Nissan Derby.
This lady when beyond all expectations to provide us the best service I ever had in buying a car in my life! (And I'm 50, lost count of how many cars had, and disabled with complex needs)
Thank you ever so much for everything.
Love my new Qashqai 💕
PS: strongly recommended that you visit NISSAN Derby

Réponse de Vertu Motors - Nissan Derby
Relaxed test drive with clear guidance and run through from sales staff.

Réponse de Vertu Motors - Nissan Derby
The whole experience was smooth and stress-free from start to finish. Excellent customer service, great communication, and I couldn't be happier with my purchase. Highly recommend!

Réponse de Vertu Motors - Nissan Derby
Excellent customer service from Regan and Beth at Vertu Nissan Derby made the purchase of our new car a pleasure, we never felt uncomfortable or pressured at any time, Regan was polite and professional and explained everything in detail. This was our second purchase and we would highly recommend Vertu Nissan Derby.

Réponse de Vertu Motors - Nissan Derby
The sales person, Regan Palmer, successfully guided me through the purchase process; he was knowledgeable, clear and uncomplicated, identifying a suitable vehicle, discussing how best to organise payment steps and completing the relevant paperwork. Regan was very approachable, pleasant and helpful and eased the trepidation of a serious purchase and helped consider queries i would otherwise have overlooked. And he helped guide around the new technology at collection. Many thanks to Regan.

Réponse de Vertu Motors - Nissan Derby
Lovely team so helpful spot on service could not ask for better

Réponse de Vertu Motors - Nissan Derby
Alex was very helpful and made us feel at ease rather than pressured. He did what he said he was going to do - calling as arranged and sending a video through who’s was good to see.

Réponse de Vertu Motors - Nissan Derby
We found the whole experience very positive and easy to understand.
Bridie the sales assistant was excellent in her manner and the way she dealt with us.

Réponse de Vertu Motors - Nissan Derby
When we arrived ,the person who opened the door for us, turned out to be the very person that we had a appointment with to collect our new car. His name is Will , from start to finish he was friendly, explained everything we needed to know, we felt at ease straight away.

Réponse de Vertu Motors - Nissan Derby
I couldn't say anything less than how brilliant nissan derby, and Regan have been. The car was delayed due to no fault of their own but regan kept me in the loop!! The day I picked my car up regan made sure I was well informed about all aspects of the car and ran me through everything....
Since picking it up I've had a couple of questions and regan has got back to me without delay. The car is amazing and I couldn't be happier!! 10/10

Réponse de Vertu Motors - Nissan Derby
This company is amazing. Bridie the staff member who looked after me when purchasing a new car, went above and beyond to make sure I was alright. Bridie never rushed me nor did she judge me, she made me feel like family and I was relaxed and comfortable talking to her. The service I received was brilliant, she made sure i had a drink and with the hot weather she turned her fan towards me, I can't thank Bridie enough for what she did for me. Vertu Nissan is definitely a company I would recommend, kind, honest, friendly staff.
Thankyou Bridie for everything.

Réponse de Vertu Motors - Nissan Derby
I couldn’t fault my 2 experiences with Nissan. Richard Cooper was yet again amazing. There was nothing too much trouble. He guided me through all the steps and made sure I had everything. I’ll certainly be using again in the future. I don’t trust car salesmen normally but Richard is not like any other. Great support and great job 👏

Réponse de Vertu Motors - Nissan Derby
The professionalism of Regan, he was very helpful and answered all questions asked of him.

Réponse de Vertu Motors - Nissan Derby

Réponse de Vertu Motors - Nissan Derby
Amazing customer service, everyone took their time to make sure I was happy and comfortable. Friendly staff who go the extra mile for their customers.

Réponse de Vertu Motors - Nissan Derby
Brilliant experience, the customer service was excellent. I saw Bridie who was lovely and professional.
I had a well organized test drive and brought a car. The whole process was smooth and well organized

Réponse de Vertu Motors - Nissan Derby
The team at Vertu Nissan, Derby was professional and went the extra mile to deliver the car I wanted from another location quickly and exactly as described.

Réponse de Vertu Motors - Nissan Derby
George was amazing! The whole process was made so easy. Thank you so much. I love my new car - still feel guilty about giving up my old car but loving the new flying custard!! Thanks again.

Réponse de Vertu Motors - Nissan Derby
Excellent service, friendly staff.
Sales executive Regan was brilliant he listened to what I wanted and found the right car

Réponse de Vertu Motors - Nissan Derby
Excellent service from Regan, Beth and the team. Highly recommended.

Réponse de Vertu Motors - Nissan Derby
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