Vertu Motors - Nissan Derby Avis 

117
TrustScore 5 sur 5

4,8

Sir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely brilliant!!! What a great experience buying a new car. From the first moment in, to drive out with my new car, all was done in a outstanding why of costumer care, disabled friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company is amazing. Bridie the staff member who looked after me when purchasing a new car, went above and beyond to make sure I was alright. Bridie never rushed me nor did she judge me, she made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When we arrived ,the person who opened the door for us, turned out to be the very person that we had a appointment with to collect our new car. His name is Will , from start to finish he was friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from Regan and Beth at Vertu Nissan Derby made the purchase of our new car a pleasure, we never felt uncomfortable or pressured at any time, Regan was polite and professiona... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Nissan Derby

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Royaume-Uni

  • 0344 659 3338

4,8

Excellent

TrustScore 5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(117)

11 737 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely brilliant!!!

Absolutely brilliant!!!
What a great experience buying a new car.
From the first moment in, to drive out with my new car, all was done in a outstanding why of costumer care, disabled friendly, very professional and understanding about personal circumstances, and all in record time!
I strongly recommend visiting Bridie Hartley @ Nissan Derby.
This lady when beyond all expectations to provide us the best service I ever had in buying a car in my life! (And I'm 50, lost count of how many cars had, and disabled with complex needs)

Thank you ever so much for everything.
Love my new Qashqai 💕

PS: strongly recommended that you visit NISSAN Derby

29 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good afternoon. Thank you for your fantastic review, Miguel. We are delighted to hear that Bridie provided such exceptional service and made your car-buying experience so positive. It's wonderful to know that you felt supported throughout the process and that your needs were understood and accommodated.
Congratulations on your new Qashqai, and thank you for your recommendation. I will ensure your kind words are shared with Bridie and the team at Nissan Derby.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Relaxed test drive with clear guidance…

Relaxed test drive with clear guidance and run through from sales staff.

7 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Thank you for your feedback. We’re delighted to hear that you enjoyed a relaxed test drive and that the team provided clear guidance and explanations throughout.

It’s great to know you felt well supported during your experience.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

The whole experience was smooth and…

The whole experience was smooth and stress-free from start to finish. Excellent customer service, great communication, and I couldn't be happier with my purchase. Highly recommend!

2 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Hi Maryam,
Thank you for your fantastic 5-star review!
We're delighted to hear that your experience was smooth and stress-free from start to finish. It's wonderful to know you received excellent customer service and communication throughout the process.
We really appreciate your recommendation and are thrilled that you're so happy with your purchase.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

New car purchase Vertu Nissan Derby

Excellent customer service from Regan and Beth at Vertu Nissan Derby made the purchase of our new car a pleasure, we never felt uncomfortable or pressured at any time, Regan was polite and professional and explained everything in detail. This was our second purchase and we would highly recommend Vertu Nissan Derby.

30 juin 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Thank you for your fantastic review and for choosing Vertu Nissan Derby once again. We're delighted to hear that Regan and Beth provided such excellent customer service and helped make the purchase of your new car an enjoyable experience. It's especially pleasing to know that you felt comfortable throughout and never under any pressure, with Regan taking the time to explain everything clearly and professionally. Your recommendation means a great deal to us, and we truly appreciate your continued loyalty.
Many thanks,
Chloe

Noté 5 sur 5 étoiles

The sales person

The sales person, Regan Palmer, successfully guided me through the purchase process; he was knowledgeable, clear and uncomplicated, identifying a suitable vehicle, discussing how best to organise payment steps and completing the relevant paperwork. Regan was very approachable, pleasant and helpful and eased the trepidation of a serious purchase and helped consider queries i would otherwise have overlooked. And he helped guide around the new technology at collection. Many thanks to Regan.

27 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for your wonderful feedback. We’re delighted to hear that Regan made the purchase process clear, straightforward and stress-free, helping you find the right vehicle and guiding you through each stage with confidence.
It’s great to know that his knowledge, approachable manner and support with the vehicle’s technology made such a positive difference. I’ll be sure to pass on your kind thanks to Regan.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

Lovely team so helpful spot on service…

Lovely team so helpful spot on service could not ask for better

1 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Noté 5 sur 5 étoiles

A good car purchase experience

Alex was very helpful and made us feel at ease rather than pressured. He did what he said he was going to do - calling as arranged and sending a video through who’s was good to see.

27 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Noté 5 sur 5 étoiles

We found the whole experience very…

We found the whole experience very positive and easy to understand.
Bridie the sales assistant was excellent in her manner and the way she dealt with us.

29 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for your kind feedback. We’re delighted to hear that you found the whole experience positive and easy to understand, and that Bridie provided such excellent support throughout.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

When we arrived ,the person who opened…

When we arrived ,the person who opened the door for us, turned out to be the very person that we had a appointment with to collect our new car. His name is Will , from start to finish he was friendly, explained everything we needed to know, we felt at ease straight away.

27 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for your wonderful feedback. We’re delighted to hear that Will made your collection experience so positive, from the warm welcome through to clearly explaining everything and helping you feel at ease.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

I couldn't say anything less than how…

I couldn't say anything less than how brilliant nissan derby, and Regan have been. The car was delayed due to no fault of their own but regan kept me in the loop!! The day I picked my car up regan made sure I was well informed about all aspects of the car and ran me through everything....
Since picking it up I've had a couple of questions and regan has got back to me without delay. The car is amazing and I couldn't be happier!! 10/10

26 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for your fantastic feedback. We’re delighted to hear that Regan and the team at Nissan Derby provided such brilliant support throughout, especially keeping you updated during the delay.
It’s great to know that everything was clearly explained at handover and that Regan has continued to provide prompt support with your questions. We’re especially pleased to hear how happy you are with your new car.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

This company is amazing

This company is amazing. Bridie the staff member who looked after me when purchasing a new car, went above and beyond to make sure I was alright. Bridie never rushed me nor did she judge me, she made me feel like family and I was relaxed and comfortable talking to her. The service I received was brilliant, she made sure i had a drink and with the hot weather she turned her fan towards me, I can't thank Bridie enough for what she did for me. Vertu Nissan is definitely a company I would recommend, kind, honest, friendly staff.
Thankyou Bridie for everything.

26 juin 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Good morning Yvonne,

Thank you for your wonderful feedback, it’s great to hear Bridie made you feel so comfortable and supported throughout. We’re delighted you had such a positive experience and felt so well looked after.

Kind regards,
Dean

Noté 5 sur 5 étoiles

I couldn’t fault my 2 experiences with…

I couldn’t fault my 2 experiences with Nissan. Richard Cooper was yet again amazing. There was nothing too much trouble. He guided me through all the steps and made sure I had everything. I’ll certainly be using again in the future. I don’t trust car salesmen normally but Richard is not like any other. Great support and great job 👏

8 mai 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for such a brilliant review. It’s wonderful to hear both of your experiences with Nissan have been faultless. Richard will be over the moon to know his support, patience and guidance made such a difference — he really does go above and beyond, and it’s lovely to see that recognised. We’re delighted you feel confident returning in the future.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

The professionalism of Regan

The professionalism of Regan, he was very helpful and answered all questions asked of him.

24 juin 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Hi Tez,
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that Regan provided such professional and helpful service, and that he was able to answer all your questions clearly. Your feedback is greatly appreciated, and we’ll be sure to pass on your kind words.
Kind regards,
Liza

Noté 5 sur 5 étoiles

Bridy was really helpful and positive

22 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Hi Alex,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that Bridy was so helpful and positive during your experience at Nissan Derby. Your kind feedback is greatly appreciated, and we’ll be sure to pass it on.
Kind regards,
Liza

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, everyone took their time to make sure I was happy and comfortable. Friendly staff who go the extra mile for their customers.

16 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your wonderful feedback. It’s fantastic to hear that you felt so well looked after and that the team took the time to make sure you were happy and comfortable throughout your visit. We’re proud to have such friendly staff who always go the extra mile, and your kind words mean a great deal.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience, the customer service was excellent. I saw Bridie who was lovely and professional.
I had a well organized test drive and brought a car. The whole process was smooth and well organized

13 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for your wonderful feedback.

We’re delighted to hear that you had such a brilliant experience and that Bridie provided excellent customer service. It’s great to know she made you feel comfortable with her professional and friendly approach.

We’re also pleased that the test drive and overall process were smooth and well organised, making your purchase an enjoyable one.

Thank you again for your recommendation, and we hope you enjoy your new car.

Kind regards,
Keith

Noté 5 sur 5 étoiles

Nissan X-Trail purchase

The team at Vertu Nissan, Derby was professional and went the extra mile to deliver the car I wanted from another location quickly and exactly as described.

17 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Noté 5 sur 5 étoiles

George was amazing

George was amazing! The whole process was made so easy. Thank you so much. I love my new car - still feel guilty about giving up my old car but loving the new flying custard!! Thanks again.

29 mai 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that George was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 5 sur 5 étoiles

Excellent service

Excellent service, friendly staff.
Sales executive Regan was brilliant he listened to what I wanted and found the right car

15 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that Regan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 5 sur 5 étoiles

Excellent service

Excellent service from Regan, Beth and the team. Highly recommended.

12 juin 2026
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good afternoon Dave,

Thank you for your review. It’s great to hear that Regan, Beth, and the team provided such excellent service — your recommendation is really appreciated.

Kind regards,
Dean

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