Cameron in the Sunderland branch looked after us well and kept things quick and simple. Whole experience was comfortable and no hard sales push. All staff we spoke to were welcoming and understanding.... Voir plus
L'entreprise a répondu
Alexandra Avenue, Hylton Riverside, SR5 2TB Sunderland, Tyne and Wear, GB
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Cameron in the Sunderland branch looked after us well and kept things quick and simple. Whole experience was comfortable and no hard sales push. All staff we spoke to were welcoming and understanding.... Voir plus
L'entreprise a répondu
Mark Allen at Sunderland vertu made the experience of buying a car smooth and easy. He was very knowledgable about the car I wanted and he guided me through the process from start to finish. Mark tol... Voir plus
L'entreprise a répondu
Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as... Voir plus
L'entreprise a répondu
This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have t... Voir plus
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Écrit par l'entreprise
Alexandra Avenue, Hylton Riverside, SR5 2TB, Sunderland, Tyne and Wear, Royaume-Uni
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Cameron in the Sunderland branch looked after us well and kept things quick and simple. Whole experience was comfortable and no hard sales push. All staff we spoke to were welcoming and understanding. Service from start to finish was great.

Réponse de Vertu Motors - Peugeot Sunderland
Mark Allen at Sunderland vertu made the experience of buying a car smooth and easy. He was very knowledgable about the car I wanted and he guided me through the process from start to finish. Mark told me about all of the products that would specifically suit my cars needs and he ensured that I had a good understanding of them to be able to make an informed decision. As buying a car can be overwhelming when considering financial commitments, Mark gave me the space and time to process information and he put me at ease throughout to ensure that this was the right decision for me. I’d highly recommend this dealership to anyone looking for a new or used car.
Thank you Mark 😁

Réponse de Vertu Motors - Peugeot Sunderland
The staff were professional, friendly, and impressively quick in their attention.

Réponse de Vertu Motors - Peugeot Sunderland
Excellent customer service from Owen Warren at Vertu Sunderland from start to finish cannot compliment him enough

Réponse de Vertu Motors - Peugeot Sunderland
Jordan led us through the process and it went really smooth thank you again

Réponse de Vertu Motors - Peugeot Sunderland
Stewart, who deals with the Motability side of the business was most helpful in all stages of the process. From helping to choose the right model and size of car required and making the admin part as easy as possible, he has my admiration for his patience, guidance and professionalism throughout. It made things very much stress-free for me. He has my gratitude.

Réponse de Vertu Motors - Peugeot Sunderland
There was no pressure at all just helpful suggestions and help couldn’t fault the salesman at all Stephano was a pleasure to do business with

Réponse de Vertu Motors - Peugeot Sunderland
Went to Vertu dealership in Sunderland on 30 June 26 to see if they could take a car off my hands as my wife no longer needs it. Spoke to Kieran Bone and Jamie who advised us what they could offer and do for the wife.they explained everything in detail and after inspecting her car they made a generous offer, but me being me, I had my eye on the new model of the Peugeot 3008 as did my wife, so decided to put my 21 Plate 3008 in also, after further discussions inspection and offering a decent trade in value on both cars, they had in stock a 25 plate 3008 hybrid in perfect condition and only 10,000 miles on the clock.
Both Kieran and Jamie went above and beyond to ensure the car was ready for collection on 3 July 26, bearing in mind they were doing this in 4 days and the car had to transported from Paisley.
This is one of the best if not THEE BEST experiences I have had when looking for another car, also for the past 10 years I have had Peugeot 3008s, they are very comfortable and nice to handle. I would in all honesty say that VERTU have put the customer first and there was no hard sell, it was like having a chat with a couple of mates in the pub.Big THANKS to KEIRAN and JAMIE.

Réponse de Vertu Motors - Peugeot Sunderland
Got my new car from Kieran Ali what a lovely lad and fantastic customer service 10/10 thank you 🚙

Réponse de Vertu Motors - Peugeot Sunderland
This was my third car purchase from Vertu and my first from this dealership. Everything about my visit was first class from my arrival up to finalising the deal for my new (to me) car. But, I have to say the attention to everything from Stefano Pica, was above and beyond. I have never met a more friendly, polite and courteous young man in my life. Stefano is a diamond and a credit to Vetu Vauxhall Sunderland.
Having taken a service plan with Vertu, I will look forward to visiting this dealership again.
Many thanks to everyone.

Réponse de Vertu Motors - Peugeot Sunderland
The helpful, friendly professional manner of staff particularly Jordan and Ryan . Both went the extra mile to assist with any request I made. Nothing was to much trouble.

Réponse de Vertu Motors - Peugeot Sunderland
Kieran was very helpful made me feel at ease while I picked my new car and kept me updated about the progress of it.

Réponse de Vertu Motors - Peugeot Sunderland
The whole experience of buying a used car was made easy, fun and the approach was totally professional. We had a great experience and would thoroughly recommend the dealership in Sunderland. Kieron Bone was a delight to work with and was really helpful and friendly, we could not have asked for more

Réponse de Vertu Motors - Peugeot Sunderland
Kieran Ali made sure i knew everything about my new car, and made me feel very comfortable.

Réponse de Vertu Motors - Peugeot Sunderland
From enquiry to purchase the whole experience was excellent
Ryan and Jordan looked after the sale and were very professional and helpful

Réponse de Vertu Motors - Peugeot Sunderland
Bought a new Peugeot 3008 a few weeks ago and can't thank Jordan enough for enabling me to purchase this vehicle. He tailored the deal to my specific needs and bent over backwards to help.10 out of 10 thanks

Réponse de Vertu Motors - Peugeot Sunderland
I purchased a car with Vertu Motors and had the pleasure of being assisted by Jordan - I couldn’t be happier with the service I received. Jordan was professional, friendly, regular with feedbacks, and extremely knowledgeable throughout the entire process.
He took the time to answer all my questions, explained everything clearly, and made sure I was comfortable with my decision. There was no pressure at all, just genuine support and excellent customer service from start to finish. He made what can often be a stressful experience feel smooth and straightforward. I would highly recommend him to anyone looking to buy a car. Thank you again for such a great experience! 🚗⭐

Réponse de Vertu Motors - Peugeot Sunderland
Very informative, friendly people, willing to answer questions and provide helpful answers.

Réponse de Vertu Motors - Peugeot Sunderland
I had a great deal for my new puegeot 2008, the sales person Kieran Ali was very polite and helpful throughout the sale.

Réponse de Vertu Motors - Peugeot Sunderland
Kieran was very helpful and responsive. Great service provided throughout the process. I would definitely recommend.

Réponse de Vertu Motors - Peugeot Sunderland
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