Vertu Motors - Vauxhall Lichfield Avis 39

Réponse de Vertu Motors - Vauxhall Lichfield

Il y a 12 heures

Thank you for your feedback. I’m really glad to hear Toby looked after you so well from start to finish — he’ll be delighted to receive your praise.

Many thanks,
Chloe

Réponse de Vertu Motors - Vauxhall Lichfield

6 mai 2026

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that you found the team friendly and appreciated the relaxed, no‑pressure environment while choosing your new car. It’s great to know the team were so helpful without being pushy and were able to work flexibly around your timescales — that’s exactly the experience we aim to provide.
We love that you came in not expecting to buy a Vauxhall and left so pleased with your decision — that’s brilliant to hear!
Your kind words about the whole team mean a great deal. Thank you again for choosing us.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

2 mai 2026

Hi Steve
Thank you for your wonderful feedback. We're delighted to hear that your experience at Vertu Vauxhall Lichfield was such a positive one and that the whole car‑buying process was handled so well from start to finish. It’s great to know everything was covered in a friendly, informative, and professional manner.
A special thank you for recognising Amy — we’re thrilled to hear she took such good care of you, explained all the details clearly, and made the purchase such a pleasurable experience. Your kind words will mean a lot to her and the team.
Thank you again for taking the time to share your experience.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

1 mai 2026

Hi Deborah
Thank you for your lovely feedback. We're delighted to hear that your Motability visit was such a positive experience and that Wayne Foster looked after you so well. It’s wonderful to know he went the extra mile by sharing a personal video before your visit, answering all your questions, and clearly talking you through all the available options.
We're pleased the ordering process was efficient and easy, and even happier to hear that you're now driving your new Mokka and enjoying it so much. Your kind words about Wayne mean a great deal — he’ll be delighted to hear how happy you are.
Thank you again, and enjoy your new car.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

27 avr. 2026

Hi Grace
Thank you so much for sharing such a lovely review. We're absolutely delighted to hear that purchasing your first car was such a fantastic experience — especially thanks to Wayne. It’s wonderful to know he made the whole process easy, enjoyable, and always took the time to answer your questions (no matter how many there were!).
We love hearing that Wayne shared in your excitement on the day your car arrived, and that his support didn’t stop after collection. Being just a call or email away is exactly the level of care we aim to provide.
Your kind words truly show what an asset Wayne is to the team, and they’ll mean a great deal to him. Congratulations on your first car — we wish you many happy miles ahead.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

27 avr. 2026

Hi Olly
Thank you for your excellent feedback. We're really pleased to hear you received hassle‑free and attentive service from Toby Sanders and the team. Your kind words are truly appreciated.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

23 avr. 2026

Thank you so much for your lovely feedback.
We’re delighted to hear that you received excellent service from Toby and that his knowledge and experience made such a positive difference. It’s also great to know that Martin helped find the perfect car for you and that the whole experience was friendly and relaxed, just as it should be. Feedback like yours really highlights the strength of our team.
Your kind thanks will be passed on to both Toby and Martin. We hope you’re enjoying your new car and wish you many happy miles ahead.
Kind regards,
Keith

Réponse de Vertu Motors - Vauxhall Lichfield

21 avr. 2026

Thank you for your kind review. We’re delighted to hear that James provided such helpful, understanding, and accommodating support throughout your car‑buying journey. It’s great to know he made the process easy and stress‑free, and that you’re so pleased with your Corsa and the service received at Vauxhall Lichfield. Your recommendation is very much appreciated.
Kind regards,
Matthew

Réponse de Vertu Motors - Vauxhall Lichfield

11 avr. 2026

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that you found the team amazing and very understanding. Your comments are truly appreciated.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

9 avr. 2026

Good afternoon,

Thank you for sharing your experience. It’s great to hear how helpful Wayne was from the very start, especially with the personal video ahead of your visit and taking the time to answer all your questions. I’m pleased the Motability options were clearly explained and that the ordering process felt smooth and straightforward.

Your recommendation is really appreciated.

Kind regards,
Dean

Réponse de Vertu Motors - Vauxhall Lichfield

9 avr. 2026

Thank you so much for taking the time to share your experience. We’re delighted to hear that, after such a long search for your son’s first car, we were able to make the process a positive and memorable one. It’s great to know that the communication, support, and service you received stood out compared to other companies.
We’re particularly pleased that the team at Lichfield Vauxhall were able to accommodate your needs and go above and beyond, even with the vehicle being located at another branch. Your kind words about Martin, James, and the rest of the team will be shared with them — they’ll be thrilled to know they helped make this first car purchase such a special experience.
Thank you again for your recommendation, and we wish your son many happy and safe miles in his new car.
Kind regards,
Keith

Réponse de Vertu Motors - Vauxhall Lichfield

23 mars 2026

Thank you so much, Leana and Chris, for your wonderful review. We’re delighted to hear how professionally and kindly Wayne supported you. It’s fantastic to know he answered every question and made you feel respected and well looked after — he truly is a great asset to the team. Your kind words mean a lot.
Kind regards,
Keith

Réponse de Vertu Motors - Vauxhall Lichfield

18 févr. 2026

Hi Leanne,

Thank you for leaving this review. We are so pleased to hear that Wayne Foster made you feel so welcome and provided great customer service and communication throughout. It is wonderful to know he went through all the options, achieved everything you asked for and helped you into a car you love.

We really appreciate your kind words and are glad to hear you would ask for his help again.

Kind regards,
Danielle

Réponse de Vertu Motors - Vauxhall Lichfield

13 févr. 2026

Thank you for your lovely feedback. I’m delighted to hear that James provided excellent customer service and kept you informed every step of the way. It’s great to know the whole team came across as friendly and helpful. We truly appreciate your recommendation for Vertu Vauxhall.
Kind regards,
Keith

Réponse de Vertu Motors - Vauxhall Lichfield

10 févr. 2026

Hi Paul
Thank you for your lovely feedback. We're really pleased to hear you found the team very friendly and helpful. Your comments are greatly appreciated.
Kind regards
Dawn

Réponse de Vertu Motors - Vauxhall Lichfield

2 févr. 2026

Thank you for the fantastic feedback. It’s great to hear Toby made everything clear, quick and easy — and that the coffees hit the spot too. We really appreciate your comments and look forward to welcoming you back for your next car.
Kind regards,
Keith

Réponse de Vertu Motors - Vauxhall Lichfield

2 févr. 2026

Thank you for taking the time to share your feedback. I’m really pleased to hear that you found the team helpful and friendly, and that we were able to secure the best deal for you. It’s wonderful to know that Amy’s support made such a positive difference to your experience.
Kind regards,
Matthew

Réponse de Vertu Motors - Vauxhall Lichfield

31 janv. 2026

Good morning. Thank you for taking the time to share your feedback. We’re really pleased to hear that you had great support throughout your new car purchase and that everything ran smoothly from start to finish. It’s fantastic to know the paperwork was handled efficiently on the day too.
We truly appreciate your comments and hope you enjoy your new car. Kind regards, Kerry

Réponse de Vertu Motors - Vauxhall Lichfield

29 janv. 2026

Good afternoon Charlotte. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Wayne and the team. We hope to see you again soon. Happy motoring, Dean

Réponse de Vertu Motors - Vauxhall Lichfield

29 janv. 2026

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.