Vertu Motors - Volvo Yeovil Avis 89

TrustScore 4.5 sur 5

4,7

2 Vale Road, Pen Mill Trading Estate, BA21 5HL Yeovil, Somerset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were looked after by Jodie the service provided was friendly whilst at the same time professional. Our new car was presented beautifully . I would certainly recommend Vertu Motors. David & Bren... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with Guy at Vertu Motors when I was exploring purchasing the EX30. I was given plenty of time & all my questions were answered no matter how small. I am delighted with my ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff were very approachable and keen to help. The whole experience of purchasing a Mini was very smooth. Particular praise must be given to Ben and Lucy who were both very patient and guide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The overall experience was fantastic, from the point of contact to coming a way with a new car. Couldn't ask for more, Jamie, Alex went out of thier way to guide me though the whole process, from dis... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Volvo Yeovil

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • 2 Vale Road, Pen Mill Trading Estate, BA21 5HL, Yeovil, Somerset, Royaume-Uni

  • 0330 012 2293

4,7

Excellent

TrustScore 4.5 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

I had a great experience with Guy at…

I had a great experience with Guy at Vertu Motors when I was exploring purchasing the EX30.
I was given plenty of time & all my questions were answered no matter how small.
I am delighted with my new car!

30 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Good morning Fiona,

Thank you for your review. It’s great to hear that Guy gave you plenty of time and answered all your questions while you explored the EX30. We’re delighted you’re enjoying your new car.

Kind regards,
Dean

Noté 5 sur 5 étoiles

First class service

We were looked after by Jodie the service provided was friendly whilst at the same time professional. Our new car was presented beautifully .
I would certainly recommend Vertu Motors.
David & Brenda

30 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Good afternoon David,

Thank you for your kind feedback. It’s great to hear Jodie provided such a friendly yet professional service, and that your new car was presented so beautifully. That attention to detail really helps make the experience special.

We really appreciate your recommendation and hope you both enjoy your new car.

Kind regards,
Dean

Noté 5 sur 5 étoiles

First class customer service from start…

First class customer service from start to finish
sales person Guy was brilliant not pushy but very helpful a credit to the salesroom
I have been dealing with Volvo YEOVIL for 18 years and have never had a problem

22 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Hi Ron,
Thank you for your fantastic review and for your continued loyalty over the past 18 years — it really means a lot to us.
We’re delighted to hear you received first-class customer service from start to finish at Volvo Yeovil. It’s great to know Guy looked after you so well, providing helpful support without any pressure — we’ll be sure to pass on your kind words to him.
Your ongoing trust and recommendation are truly appreciated, and we hope you enjoy your new car!
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Excellent customer service buying a new Disco Sport

Excellent customer service through the buying process. And the handover was quite a spectacle! I recommend bringing family to the handover, it was a fun event. The staff I dealt with were excellent, esp John who handled my purchase. Very highly recommended.

27 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Hi Henry,
Thank you for your fantastic review! We’re delighted to hear you had such an excellent experience with us at Volvo Yeovil.
It’s great to know you enjoyed the whole buying process and that the handover made such a memorable impression — it certainly sounds like a special moment! We’re also pleased John looked after you so well, and we’ll be sure to pass on your kind words to him.
Thank you for your recommendation, and we hope you continue to enjoy your new car!
Kind regards,
Kerry

Noté 5 sur 5 étoiles

All the staff were very approachable

All the staff were very approachable and keen to help. The whole experience of purchasing a Mini was very smooth. Particular praise must be given to Ben and Lucy who were both very patient and guided me throughout the process.

26 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Thank you so much for your kind words! We are so happy to hear that Ben & Lucy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 5 sur 5 étoiles

Great customer service

19 mai 2026
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Réponse de Vertu Motors - Volvo Yeovil

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

The overall experience was fantastic

The overall experience was fantastic, from the point of contact to coming a way with a new car. Couldn't ask for more, Jamie, Alex went out of thier way to guide me though the whole process, from discussing the range of options, to selecting the right car for me and the family. Never felt under pressure and more important felt I was listened to. The whole team at Yeovil of whom I interacted with were always professional and polite. Highly recommend you consider using this dealership. Thank You

16 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Hi John
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that your whole experience was great from start to finish.
It’s wonderful to know that Jamie and Alex went above and beyond to guide you through every step — from exploring the range of options to helping you choose the right car for you and your family. Feeling listened to and never under pressure is exactly the experience we aim to provide, so it’s great to hear that really stood out.
We’re also really pleased that everyone you interacted with at Yeovil was consistently professional and polite — your kind words will mean a great deal to the entire team.
Thank you again for your recommendation — it’s truly appreciated.
Kind regards
Dawn

Noté 5 sur 5 étoiles

Fantastic very helpful love my new mini…

Fantastic very helpful love my new mini thanks Josh and lucy

18 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Hi Debra,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a great experience with the team at Volvo Yeovil.

It’s wonderful to know that Josh and Lucy were so helpful and made the whole process enjoyable—your kind words will mean a lot to them. We’re also thrilled to hear that you love your new MINI!

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Noté 5 sur 5 étoiles

Professional staff

Professional staff, patient and helpful. Very thorough with explanations.

15 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Hi Alan,

Thank you for your fantastic 5-star review! We’re delighted to hear that you found the team at Volvo Yeovil professional, patient and helpful.

It’s great to know that everything was clearly and thoroughly explained to you—ensuring our customers feel informed and supported is really important to us, so your feedback will mean a lot to the team.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Noté 5 sur 5 étoiles

I like to say a big thank you to Kieron…

I like to say a big thank you to Kieron Flack who spent a lot off time looking for the vehicle I want. I eventually got the Range Rover sport SVR with all the spec I wanted after 4 months of waiting. Kieron was patient with me and numerous phone calls.
Once again I like to say a massive thank you to Kieron Flack who I would always buy a vehicle from him. Top man 👍👍

2 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Good morning Ian,

Thank you for your review. It’s fantastic to hear how dedicated Kieron was in helping you find exactly the right Range Rover Sport SVR, and that his patience and support throughout the process made such a difference. We’re delighted it was all worth the wait and that you got the perfect specification.

Your kind words will mean a great deal to him.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Listening sales people

We met friendly sales people that were knowledgeable, gave friendly advice, were good listeners and simplified the process of buying a car.

29 avril 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Thank you for your kind feedback. We’re delighted to hear that our sales team made such a positive impression by being friendly, knowledgeable, and attentive throughout your visit.
It’s great to know that their advice and approach helped to simplify the car-buying process for you. We truly appreciate your comments and are glad we could make your experience an enjoyable one.
We look forward to welcoming you again in the future.
Kind regards,
Keith

Noté 5 sur 5 étoiles

Helpful friendly service

Helpful friendly service. Things explained well. Keiron in particular was very helpful

12 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Good afternoon Stephen,

Thank you for your review. It’s great to hear you received friendly and helpful service, with everything explained clearly. Keiron will be pleased to know he made a positive difference.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Excellent service and communication…

Excellent service and communication from Joshua during the whole process of purchasing my new MINI.

7 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Thank you for your kind feedback. We’re delighted to hear that Joshua provided excellent service and clear communication throughout the entire process of purchasing your new MINI. Your comments are very much appreciated and will be shared with him and the team.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Volvo Yeovil

I recently collected my new V60. The whole process was straightforward, from my initial enquiry to the point of collection. Communications during that period, almost always by personal phone calls, were excellent, keeping me informed of progress. My "personal" contact was Guy, who was always pleasant, courteous and extremely helpful-top bloke! Also a mention for Holly, who stood in for him when necessary. I wish other businesses were as easy to deal with.

6 mai 2026
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Réponse de Vertu Motors - Volvo Yeovil

Hi Jan,

Thank you for your fantastic review and for choosing Volvo Yeovil for your new V60. We’re delighted to hear the whole process was straightforward from start to finish and that communication throughout kept you well informed.

It’s great to know Guy made such a positive impression with his pleasant and helpful approach.

Your comments about the experience being easy and enjoyable really mean a lot to the team. Thank you again for your feedback.

Thank you, Danielle

Noté 5 sur 5 étoiles

Max was very polite explained…

Max was very polite explained everything clear 👌

4 mai 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Good afternoon Anthony,

Thank you for your feedback. It’s great to hear that Max was very polite and explained everything clearly for you. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Excellent Service

Excellent service from everyone at Yeovil Volvo. Special thanks to Josh for looking after us.

29 avril 2026
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Réponse de Vertu Motors - Volvo Yeovil

Good afternoon Pete,

Thank you for your review. It’s great to hear you received excellent service from the team at Yeovil Volvo, and Josh will really appreciate your special mention for looking after you.

Kind regards,
Dean

Noté 1 sur 5 étoiles

NOT RECOMMEND

I booked a wait for your car appointment at Yeovil Volvo which they told me would take about 20mins. 1 hour later I found my car had not been looked at.
Terrible service FIND ANOTHER GARAGE NOT RECOMMEND

29 avril 2026
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Réponse de Vertu Motors - Volvo Yeovil

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. I would like to investigate your concerns in more depth. If you could please send me an email to Ben.Palmer@vertumotors.com with your information we can certainly have this looked into further for you. Kind regards, Ben Palmer - General Manager

Noté 5 sur 5 étoiles

Friendly professional service

The whole process of buying a used car was straight forward and quick. Facilitated very well by Dean at Landrover Yeovil

24 avril 2026
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Réponse de Vertu Motors - Volvo Yeovil

Thank you for your review. It’s great to hear the process was straightforward and quick, and that Dean at Land Rover Yeovil supported you so well throughout.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Great.polite.friendly and understanding

Hi met Linden Holmes
He was helpful understanding and polite and not pushy. Great to be offered drinks and relaxed test drive.
Thought his customer service was excellent.
We ordered our car
Happy days

18 avril 2026
Avis spontané
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Réponse de Vertu Motors - Volvo Yeovil

Thank you very much for sharing your experience.
We’re delighted to hear that Linden Holmes made such a positive impression and that you found him helpful, understanding, polite, and refreshingly relaxed with no pressure. It’s great to know you enjoyed the relaxed test drive and the little touches like being offered refreshments, as these all help create the right environment for such an important decision.
Congratulations on ordering your new car – happy days indeed! We really appreciate your feedback and wish you all the best while you wait for delivery. Please don’t hesitate to get in touch if there’s anything we can help with in the meantime.
Kind regards,
Keith

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