Hug Life  Avis 

Kelly was very clear and explained everything fully. Would recommend

My Customer Service Provider was Jason Wong. I had a really great experience with Jason arranging my life insurance. From start to finish he was professional, patient, and explained everything to me in a way that made sense, I explained my family situation and what I wanted to give to my family after my life and Jason tailor made the insurance packages to suit my needs. Thank you Jason for your assistance.

I had a review with Laura Niles, she was very professional and easy to communicate with, every step was explained to me and advice was given.

I had a great comforting experience with Kelly she answered all my questions found me the best deal and had me feeling secure with my decision. Amazing and friendly customer service

Very happy with the outcome of several chats

Spoke to Laura she was amazing!
Very clear, friendly and professional.
Always punctual and called back when she said she would.

I had my 4 year review and Ollie done everything I would expect. Answered all my questions then gave me options for my life insurance not pushy at all, kept asking if I understood everything which I did as he was very knowledgeable and explained everything clearly. Definitely recommend.

I spoke with Kelly Hough at Hug Life today. She was personable yet professional and extremely knowledgeable. Kelly helped me to update my life insurance cover and critical illness cover, ensuring it was compatible with my change in job and living arrangements and personal circumstances. No question was too much for Kelly to answer and explain how the policy worked and what exactly it covered.
I would 100% recommend this service to others, in particular the service delivered by Kelly. Thank you 🤩

Sorted our life insurance out with Jason Wong. He was very professional and got us the best deal. Very happy with the service. Would highly recommend Hug Life. We have been with them for 8 years now and wouldn’t go anywhere else!

Lovely man really friendly didnt put pressure on me to change explained everything that needed to be explained

Good detailed review of needs and recommendations accepted for a new plan in line with current needs. Very satisfied

Kelly Hough has made the experience of arranging life and critical life cover very easy and not at all daunting considering we were talking about illnesses and death! 😂. Kelly was friendly as well as professional throughout and even when I had to come off the call for a short time she called me back at the agreed time. Kelly gave me the best product for my money and didn’t try to just sell me the highest policy. I felt considered and valued as a customer. I feel I am now covered with what I need and am very happy. Kelly you’re the best thank you

Very friendly and helpful

Oliver was very friendly and took the time to explain everything to me.

Great service from Kelly Hough explaining everything clearly

Laura was extremely helpful and called me when it was convenient for me, explained everything so I knew exactly what I was getting and was very patient with me.
Would definitely recommend her ☺️

Very happy with service would defo recomand applying very helpful and found me the best deal didnt take long and got me the best deal thank very much

Jason wong, was very present worker explaining everything very clearly, was really pleased to speak and get my insurance whit him

I had a talk with Laura today and she made me a new quote for our insurances policy. Everything was very smooth, easy process. Laura was explaining to me very well ,she was a great help,she found me a great value for the new insurance.
Thank you for all your help Laura and I definitely recommend you to all my friends.

Jason was amazing explained everything thoroughly and really understood what important to me and gave me the best advice that suited my family's needs. Would highly recommend

I dealt with a lady called Helen Brierley who I cannot recommend enough. She was absolutely outstanding throughout the 3 months it took for me to be able to commit to any insurance due to my own personal circumstances. Customer service was spot on!
Long story short, I was diagnosed with a heart problem during the process. Helen did not pressure me at any point; she was considerate of my changing circumstances and researched what would be the best policy for me, especially considering I had a preexisting health problem
She was transparent throughout the whole process and we went through the different financial packages to ensure I could afford any policy i was taking on.
The way I see it is, if Helen works for Hug-life and they employ someone of her calibre, then they must be brilliant!