Communication is poor. After messaging them about the ETA on my daughter's dress, they gave me a date of arrival. Did not show up, so messaged them again, and now they said they cannot make the dres... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Communication is poor. After messaging them about the ETA on my daughter's dress, they gave me a date of arrival. Did not show up, so messaged them again, and now they said they cannot make the dres... Voir plus
L'entreprise a répondu
I’m getting married next Saturday and I still haven’t received my dress! I have reached out numerous times and get either no answer or have received multiple different messages regarding dates etc. I... Voir plus
This dress is absolutely stunning! The quality is excellent. I bought it for my daughter, and she loves it. She is a size 20, and Vicki suggested I provide her measurements and height. The length turn... Voir plus
I was skeptical at first to trust something online to order something as big as a wedding dress without being able to try it on first. But I took a chance because they had exactly what I was looking f... Voir plus
Vickidress carries a large selection of formal dresses, wigs and fashion clothes.
Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service was amazing. I needed to adjust my size after ordering and they responded within 24 hours and helped me fix it. The dress came out perfect.
I was worried about ordering from a new brand, but everything went smoothly. They kept me updated about production and shipping. The dress arrived on time and looked exactly like the product page. Very professional service.
The dress looks exactly like the photos — maybe even better in person. The fabric feels high-end and the details are beautiful. Shipping was on time and customer service answered all my questions quickly. 10/10 experience.
I ordered a custom size and it fit like a glove. The slit, the sparkle, everything was just perfect. I felt so confident walking into prom. Highly recommend!
Communication is poor. After messaging them about the ETA on my daughter's dress, they gave me a date of arrival. Did not show up, so messaged them again, and now they said they cannot make the dress.
I would be VERY hesitant to order anything from them.
We'll see if I actually get a refund.

Réponse de Vickidress
I am very satisfied, the price is reasonable, and the express delivery is also very fast, which is great!
I have not received my dress yet. Since the 1 of July and i do not have any news from the store! Is this a fraud? And now they are telling me that i need to pay in order get help! OMG

Réponse de Vickidress
I still by my revised. I check online on different websites any most people had the same problem and when they ask for their money or merchandise they received the same massage "the order is not ours".
This website is a FRAUD, please stay away from it. Do not buy from this page is a Fraud. Will never ship you order, won't give you a refund and will block you from the webpage so you can't get in touch with them.
FRAUD FRAUD FRAUD

Réponse de Vickidress
Great flattering dress with amazing color works for party. Date , night out event,Vicki's service was good, I saw some negative reviews and avoided the fake websites, it was excellent!
I wasn‘t really sure how trustworthy the page is but it turned out great! I‘m from Germany and the shipping was very fast. Great material and the custom size fits perfectly! Would definitely recommend! Thank you so much
Thanks to official vickidress, they blocked me from buying from vickidress.myshopify.com to prevent being scammed, I saw a lot of reviews and found the fake website, they have been shut down, great!
I ordered my dress over a month ago and I haven’t had any updates, I’ve tried to email them multiple times and I haven’t had a reply. At the start they would email me back and helped me alot with my measurements and were really lovely, but now that I have ordered I haven’t heard back. I made sure it was the real website. I’m hoping it’s not a scam and I get my dress in time.
I order a dress and never got it. Customer service told me that it had been lost and that they would refund me. One month later I still do not have been refunded.

Réponse de Vickidress
no dress arrived
had to follow up - apparently they said it got deliver to wrong address (their error)
said they would refund
still waiting on refund.

Réponse de Vickidress
Disgraceful.
My girfriend bought her prom dress a month before prom, paid extra for fast shipping and it’s still not arrived after 2 months. absolutely ridiculous, do not order from here they have been difficult and unresponsive. it’s clearly a scam.

Réponse de Vickidress
Title: Warning: Possible Fraud – No Parcel, No Support
I ordered a product through the Vickidress app and received confirmation of shipment. However, for more than two weeks, there has been no way to track the parcel, and communication with the seller is completely impossible.
Despite multiple attempts to resolve the issue, I have not received my order or a refund. This experience appears to be a scam, and I strongly suspect that the company may be involved in fraudulent practices.
I will be reporting this to the police and to my payment provider. I do not recommend ordering from this store.

Réponse de Vickidress
I bought a dress for about a month ago. No dress, no refund. Its a scam.
Do not buy to them.

Réponse de Vickidress
I was scammed by vickidress.myshopify.com, they are a scammer, I re-ordered with the real vickidress, the bridesmaid dress is great, a little big at the hips but no problem, I made it in time for the wedding, God bless
I ordered a party dress for my granddaughter in June,2025.Non dress and no refund.I have read lots of reviews about the same thing that was m going through right now.I know by now that I will not be getting my money back.You guys really need to help people like me and fix this mess.Start a new site and tell women and young girls how to get one of your dresses without losing our money.
It was to late only thing my bank could do for me was change my card,so that took 7days😵💫.Now how will I get a refund sense my card number has changed??

Réponse de Vickidress
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.