Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Magasin de cannabis
  3. Service de fitness et nutrition

Écrit par l'entreprise

Our mission is to help people enhance their everyday experiences through the use of premium cannabis products.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(14)

10 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst cx service

I had been a loyal customer of Viia for a some time and had placed many orders without any issues. Because of those positive experiences, I trusted the company and expected them to stand behind their customers if a problem ever occurred.

My latest order was marked as delivered by USPS to a parcel locker, but I never received it. Viia initially responded and asked me to wait a few days in case USPS had scanned the package prematurely. I followed their instructions and waited. After the package still did not arrive, I contacted them again and requested the next steps under the Shipping Protection that I had purchased with my order.

Instead of honoring the Shipping Protection or filing a USPS claim as the sender, Viia stopped responding to my emails entirely. I never received a replacement, a refund, or any meaningful assistance.

I would also like to provide photo evidence and our email correspondence, but I don’t see an option to attach them here.

29 juin 2026
Avis spontané
Logo de VIIA

Réponse de VIIA

HI B B, We sincerely apologize, this wasn't the experience you deserve, especially as a loyal customer. Your follow-ups were missed due to a gap in our coverage, and that's on us!

We've reached out via email and sent a replacement order your way with tracking to follow. Thank you for your patience and for giving us the chance to make this right.

Noté 5 sur 5 étoiles

Quality

Quality, variety, legality, shipping convenience. VIIA Hemp makes my life better basically.

26 mai 2026
Logo de VIIA

Réponse de VIIA

Thank you for the wonderful review! We're so glad VIIA Hemp is making your life better. Your support means everything to us!

Noté 5 sur 5 étoiles

Easy site fast shipping

Easy site fast shipping

26 mai 2026
Logo de VIIA

Réponse de VIIA

Hi Adam, thank you for your review! We're so glad to hear you found our site easy to use and that your order shipped quickly. This is exactly the kind of experience we want for every customer, and it's great to know we hit the mark for you!

Noté 5 sur 5 étoiles

You have my name wrong

You have my name wrong. I corrected it it's Connie irick. Please change. Thank you.

26 mai 2026
Logo de VIIA

Réponse de VIIA

Hi Connie, thanks for letting us know! We've gone ahead and updated your name in our records. Apologies for the confusion!

Noté 5 sur 5 étoiles

Great experience and product

Great experience and product. Shoutout to customer service for resolving my shipping issue.

13 mai 2026
Logo de VIIA

Réponse de VIIA

Thank you so much for the kind words, Ian! We're glad we could help resolve your shipping issue and that you're enjoying the product. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Great Product

This product really works. I have tried so many products that start out great but stop working. This product keeps working and helping me sleep.

13 mai 2026
Logo de VIIA

Réponse de VIIA

Thank you for sharing this, Jennifer! We're so happy to hear the product is helping you sleep consistently. That means a lot to us, and we appreciate your support.

Noté 1 sur 5 étoiles

Spammers

Spammers. I NEVER provided my email to them, nor would I ever have done so!

Edit: This garbage company doesn't even have a double opt-in system. They think it's MY job to help them leave me the hell alone. ANYONE can give them YOUR email address and they'll SPAM you until YOU do something dangerous (like hitting unsubscribe & risk putting a virus on your device) to inform them to stop. Why is that OUR job??
Here's an idea: Learn how to responsibly use email before you start marketing with it, reprobates. Go to hell.

31 mars 2026
Avis spontané
Logo de VIIA

Réponse de VIIA

Hi Cross, we're truly sorry you received emails from us! We completely understand why you're frustrated. Please feel free to reach out to us at hello@viiahemp.com so we can remove you right away and look into how this happened. We'd really like to make this right!

Noté 1 sur 5 étoiles

Bud is mid. Customer Sevice non existent. Shipping and handling horrible.

Bud is mid and overpriced. Customer Service non existent. Do not pay for the shipping protection or priority mail they do not honor either of those and I’ve tested both shipping methods they are exactly the same. This company was the final nail in starting my own grow.

5 février 2026
Avis spontané
Logo de VIIA

Réponse de VIIA

Hi Glen, we're so sorry to hear about your experience. We'd love the chance to work toward a resolution. Please feel free to email us at hello@viiahemp.com with your order number. We would love to earn back your trust!

Noté 2 sur 5 étoiles

They advertise “100mg THC” gummies but…

They advertise “100mg THC” gummies but they actually contain only 20mg of THC. They used to call that False Advertising.

15 janvier 2026
Avis spontané
Logo de VIIA

Réponse de VIIA

Hi Oscar, thank you for sharing your feedback. We can understand why the labeling may seem misleading, but we can assure you this is not our intention. The 100mg refers to total THC + HHC per package with 20mg THC per gummy. We'd appreciate the chance to discuss this with you. Please feel free to reach out to us at hello@viiahemp.com.

Noté 1 sur 5 étoiles

Beware

Beware! My husband had a bad reaction to the gummies and when he went to cancel his subscription a new shipment came in. We shipped it all back and we've not been refunded as promised. Their guarantee stinks and we're out just over $500. We sent everything back to a US address although we ordered from Canada. Horrid product and service.

23 novembre 2025
Avis spontané
Logo de VIIA

Réponse de VIIA

Ann, Thank you for sharing your feedback. We're truly sorry to hear about your husband's reaction and the frustration with the cancellation and refund process. This is not the experience we want for any customer. We want to make this right and have reached out to you via email to resolve this as quickly as possible. Please check your inbox or contact us at hello@viiahemp.com.

Noté 1 sur 5 étoiles

ordered some stuff on june 3 2025. still waiting. my bank paid them.

ordered some stuff on june 3.
tried calling them but no answer.
no response still. today is june 20

3 juin 2025
Avis spontané
Logo de VIIA

Réponse de VIIA

Hi Rey, We're truly sorry to hear about the delay with your order and the difficulty reaching us. This is not the level of service we aim to provide. We want to make this right and have reached out to you via email to resolve this as quickly as possible. Please check your inbox or contact us at hello@viiahemp.com.

Noté 1 sur 5 étoiles

Lack of transparency

Lack of transparency. They will charge extra for expedited shipping but ship regular USPS shipping. They just ship it in the morning instead of regular afternoon shipping. They are taking extra money for shady services.

CannaBuddy is much better

15 avril 2025
Avis spontané
Logo de VIIA

Réponse de VIIA

Hi Brandon, Thank you for sharing your feedback. We're truly sorry to hear about your experience with our expedited shipping option. We understand your frustration and empathize. Please reach out to us at hello@viiahemp.com so we can make this right.

Noté 1 sur 5 étoiles

The product Elevated Focus Gummies 10…

The product Elevated Focus Gummies 10 mg really disappointed me by the fact that while I attended an important meeting it gave me the opposite effect of what was to be expected. Instead of an elevated focus I became drowsy and disconnected from the event. The explanation I received from the company was that different individuals react differently to the product. In part may be true, but not getting the opposite effect. The product should be seriously reviewed.

14 mars 2025
Avis spontané
Logo de VIIA

Réponse de VIIA

Hi Mihai, Thank you for sharing your feedback. We're truly sorry to hear the Elevate gummies didn't work as expected and caused drowsiness during your meeting. While individual responses can vary, we understand your disappointment. Please contact us at hello@viiahemp.com so we can make this right.

Noté 5 sur 5 étoiles

fast and affordable

Ordered some exotic flower from them. Took them a few days to set the order up, but they shipped it express to meet the given ETA. very high quality flower also! Email ads are a little pushy for not signing up for them though.

21 août 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus