Very pleased with vanilla protein powder. The taste is not really vanilla, it tastes more like best Italian cream ice cream! To me it's much better than traditional vanilla flavour and it's my firs... Voir plus
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I bought beef jerky and steak strips for my teenage son for a birthday gift and he devoured them! He particularly loved the steak strips! Nice packaging, excellent quality products. I love the fact th... Voir plus
Really delicious protein crispies. I made homemade protein bars with them. Pretty good macros. Free shipping with good service. Will buy again.
Cost far too high to be a realistic daily option, unfortunately. It's great that you keep it simple with just salt for us allergy sufferers, but at £3 a pack its most definitely not a regular product.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vilgain: Your healthy food & sports supplement revolution! We offer premium quality at fair prices, using only natural ingredients. No artificial additives, just clean, effective products packed with nutrients. Every Vilgain product is tested & certified.
Coordonnées de contact
182-184 High Street North, E6 2JA, London, Royaume-Uni
- +442037690574
- support@vilgain.co.uk
- vilgain.co.uk
4,5
Excellent
665 avis
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My new favourite food brand!!!!
28 août 2026
A big hit with my teenage son
I bought beef jerky and steak strips for my teenage son for a birthday gift and he devoured them! He particularly loved the steak strips! Nice packaging, excellent quality products. I love the fact there are no additives/preservatives and that the meat is organic.
22 août 2026
I thought I would try a few things from…
I thought I would try a few things from this company because I wanted the peanut butter, which is delicious. The other items, like protein bars and cheese crisps were vile and wouldn’t repurchase also the hummus was dry and tasteless. The order it’s self was not ideal. It was sent via Royal Mail but they kept on delaying the delivery because they don’t deliver everyday anymore so I waited a while for my parcel to be delivered so I think this company should send via another delivery company. Sorry but can only recommend the peanut butter.
23 août 2026
Réponse de Vilgain
Hi,
Thank you for taking the time to share your experience with us. We’re really sorry to hear that, while you enjoyed our peanut butter, some of the other products didn’t meet your expectations and that the delivery delays made your overall experience even more disappointing.
We genuinely appreciate feedback like yours, as it helps us understand where we can do better. We’ve reached out to you directly through our Customer Care platform, as we’d really like the opportunity to discuss your experience with you personally and find a solution that leaves you feeling satisfied.
We hope we can turn this experience around for you, and thank you again for giving Vilgain a try and for sharing your feedback with us.
Kind regards,
Tereza
Vilgain Customer Care Team
Excellent product quick delivery.
21 août 2026
Excellent,professional service
Excellent,professional service, ptompt delivery.
Superb products and lovely gift
19 août 2026
Fantastic customer service
My original order was unfortunately lost by the courier, but the Vilgain team sorted it really quickly and sent out a new delivery which arrived with me days later. All the bits I ordered has been delicious!
19 août 2026
Quality ingredients that taste great
Quality ingredients that taste great! Nutritionist approved!
18 août 2026
Wrong order.
I ordered three x 1kg cruchy peanut butter but received three x 1kg of smooth peanut butter.
15 août 2026
Réponse de Vilgain
Hi,
We’re very sorry about the mix-up with your order and that you received the smooth peanut butter instead of the crunchy one you ordered.
I’ve already reached out to you directly through our customer support channel so we can get this sorted for you as quickly as possible.
Please rest assured that we’ll make sure the situation is resolved and find the best solution for you.
Thank you for bringing this to our attention, and apologies again for the inconvenience!
Kind regards,
Tereza
Vilgain Customer Care
Delivery problem, Tereza dealt with it swiftly
I ordered the products in plenty of time before my current ones run out so haven't tried them yet.
Their customer service is excellent though, my parcel was, for some unknown reason, returned to them without either them or me asking for that to happen.
Tereza was kind, professional and very pro active in getting another order sent immediately, which arrived the next day.
16 août 2026
It was delivered on time and also…
It was delivered on time and also updated on the delivery status.
We ordered beef jerky, and it’s fantastic, taste great, it definitely taste of a good quality premium product.
Will definitely order more.
16 août 2026
Excellent freeze-dried fruits and…
Excellent freeze-dried fruits and coconut cubes. Very light and crunchy with a fresh, bright taste in granolas and desserts. Freeze-dried strawberries gave a vibrant red colour to sweet treats in powder form as well.
13 août 2026
Excrllent service from time of delivery…
Excrllent service from time of delivery to the actusl ddlivery. Highly recommend the product and I will be ordering again.
25 juillet 2026
I think protein powder is good
I think protein powder is good. Mixes well with poridge. But just almost no taste. I bought chocolate flavour. With one scoop you can barely feel the flavoure. Maybe cause its natural. Maybe its better this way
25 juillet 2026
First powder that actually tastes as…
First powder that actually tastes as stated on the tub. Mandarin
14 août 2026
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