Vincent Burch Mortgage ServicesAvis 

546
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very easy to use service with fantastic support from the entire team at Vincent Burch. From finding the best mortgage for my property to helping set up my personal insurance, they made the stress of... Voir plus

Noté 5 sur 5 étoiles

If you are hesitant in using recommendations from Bloor Homes please find reassurance that Vincent Burch were a great team to support us through our mortgage process. They don’t sugar coat things... Voir plus

Noté 5 sur 5 étoiles

Charley kept track of the renewal dates and suggest best time to lock in a best price. Always look for best option and better mortgage deals. Provide regular updates once done till the deal is live. T... Voir plus

Noté 5 sur 5 étoiles

I first contacted Vincent Burch a few weeks ago with wanting to re mortgage 6 buy to let properties. I spoke to Lee and told him our situation and what I was trying to achieve. Lee checked it all out... Voir plus

À propos de l'entreprise

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À propos de Vincent Burch Mortgage Services

Écrit par l'entreprise

Vincent Burch Mortgage Services has a team of friendly, enthusiastic mortgage advisers. Our dedicated team cover the whole country, largely from our Norwich office, though we also have individuals based in London and the South East.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

546 avis

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4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(546)

125 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you to Andrew and Karen for all…

Thank you to Andrew and Karen for all your help. They made things really easy and always happy to help answer any questions I had. Really professional and friendly service. Would recommend.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Experience - thank you Andrew and Karen!

Our mortgage adviser Andrew was fantastic, supporting us throughout our mortgage application. He helped make sure that we got the right product and helped navigate the sometimes misleading lender fees. Everything was done quickly and easily, and communication was really easy via email. Andrew, Karen and the team made things really easy and we were always on hand to answer any questions. Andrew also referred us to Mark, who help support with insurance needs, which was really useful.
Really friendly service and everyone took their time to make sure we understood what was best for us.
A huge thank you again to Andrew, Karen and the team for all their help. Look forward to working with them again in the future.

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent professional service

Fantastic service from the company, very quick for responses and email correspondence. Great advice from Andrew Bowles (mortgage) Karen and Morgan. Mark was very helpful with all protection related enquiries.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a top-notch experience with…

I had a top-notch experience with Vincent Burch Ltd. Janice Buttinger was exceptional. she replied very quickly, provided detailed guidance on everything I needed, and kept me fully up to date throughout the process. Even after the mortgage offer was issued, she confirmed she would liaise with my solicitor and remain in touch until completion. This level of service, combined with the professionalism of the rest of the Vincent Burch team, made the entire process smooth and stress-free. Highly recommended.

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Richard Poll and Jonathan Kirkup

Richard Poll is an amazing man - from the first moment we met him to completion he was by our side, guiding and advising us and he made our mortgage process so quick and easy - no questions were ever silly to him. I would definitely recommend him if you have no idea what to do - he will get it sorted for you.

Jonathan Kirkup was our life insurance advisor and he was brilliant. He talked through all the options and guided us to make the right decision. I would also definitely recommend him as he made the whole process easy and incorporated it into our mortgage.

Thank you to the both of them for making our once unachievable dream become a reality of buying our forever home!!!

13 mars 2026
Noté 5 sur 5 étoiles

A smooth first time buyer experience

Charley and Ellen were really helpful throughout our house buying process. This was our first house, and I'm self-employed, but they managed to find a great deal for us and even improved the offer when the interest rates fell slightly.

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! Martin recommended several buy to let re-mortgage options that suited my needs. He was always quick to respond to emails and phone calls and happy to answer any questions along the way.
Both Martin and Janice kept me updated throughout the process. We did have a small hiccup with the survey (through no fault of the broker), but everything was handled smoothly and we still managed to complete in less than two months.
Really pleased with how it all went and I’d definitely recommend them.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Truly amazing services!

Truly amazing and professional service from start to finish. I cannot thank them enough for their dedication and positive attitude. Andrew Bowles and Karen Reynolds were so patient and knowledgeable. I really admire their professional efforts!

3 mars 2026
Noté 5 sur 5 étoiles

Couldn’t be happier

Vincent Burch Mortgage Services provided an outstanding service from start to finish. In particular Andrew Bowles who was professional, responsive & incredibly knowledgeable, he made the entire mortgage process smooth & stress free. I felt fully supported at every stage & couldn’t be happier with the outcome.
Highly recommended

27 février 2026
Noté 5 sur 5 étoiles

We have used Karen at Vincent Burch…

We have used Karen at Vincent Burch twice now and the service has been second to none!

They have a large database of lenders and always find the best one to suit you.

Very helpful, professional and to the point.

We will definitely use this company again on our next investment.

27 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I was after a remortgage (£80k) for a…

I was after a remortgage (£80k) for a buy to let property through a limited company.
They took details and advised they would get back to me. Had me waiting for over a week and then when I got back in touch with them, I was advised that they couldn’t get a mortgage for me.
Either they are not a very good “specialist mortgage broker” that can’t even find a single mortgage offer or, even worse, they couldn’t be bothered so they just lied to me. If they couldn’t be bothered and it just wasn’t worth their time, the truth would have been better instead of making me think it was not possible. Luckily I spoke to an actual specialist mortgage broker and they are sorting it out with no issues.

Whichever way it was, for being useless or for lies, Vincent Birch deserve 1 star.

26 février 2026
Avis spontané
Logo de Vincent Burch Mortgage Services

Réponse de Vincent Burch Mortgage Services

Good Afternoon,

When we received your review, we immediately contacted you by telephone. I would like to thank you taking the time to speak with me regarding this matter - it was genuinely appreciated.

As covered during our call, we apologise for the service you received from Vincent Burch Ltd. It certainly wasn’t up to the usual high standards we set ourselves, which are reflected in the vast majority of our positive Trustpilot reviews - We would never knowingly ignore a valued client.

Regarding the value of the mortgage you were seeking being a factor in our decision-making process, I can assure you this was not the case. Due to the way we treat income from the lender and structure our fees, sufficient income would have been generated, had the mortgage completed.

On this occasion, unfortunately there was a breakdown in communication from our end, and we did not respond to you in a timely manner. For this we wholeheartedly apologise.

Again, we would like to thank you for speaking to us regarding this matter, and we wish you all the best with your future endeavours.

Noté 5 sur 5 étoiles

Stress-Free Mortgage Process with a Fantastic Team

Vincent Burch Mortgage Services were excellent to deal with from start to finish. The entire team were approachable, knowledgeable, and consistently quick to respond, which made the whole process feel straightforward and well managed. It was reassuring to know you could reach out to anyone at any point and receive clear, helpful guidance. They took a lot of the stress out of what can be a complex process, and I would highly recommend them for professional and reliable mortgage advice.

21 janvier 2026

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