Virallush Avis 46

TrustScore 1.5 sur 5

1,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

SCAM! SCAM! SCAM! There is no communication, the email address does not exist even tho they send you an email saying they have posted your item, there is no phone number, the company says your item ha... Voir plus

Noté 1 sur 5 étoiles

It’s been weeks since I’ve ordered. Sent three emails to their customer support email listed, was told by shop pay that I have to go thru viral lush directly- have not received a single response or p... Voir plus

Noté 1 sur 5 étoiles

Classic bait and switch! Advertisement showed Peter Thomas Roth product...after three weeks the ordered arrived with some cheap knock-off that did NOTHING! Actually got customer service to respo... Voir plus

Noté 1 sur 5 étoiles

Ordered the product beginning of jan paid for expediated delivery and to date recieved nothing tracking number given which dosent work, they dont answer emails despite repeated emails to them. Clearl... Voir plus


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

46 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SCAM!!!! I would give it 0 star's if that was an option.

SCAM!!!!! I ordered what was supposed to be Tarte primer and mascara, the bundle I ordered was buy 2 ( a set) get one free (set). I received 3 cheap mascara's that were empty!!!! I can't get customer service to reach back out to me so I can return them and get a refund. DO NOT WASTE YOUR MONEY!!!!

4 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

It’s a SCAM!!

It’s a SCAM!!! Be ware!!!
I would give it zero if I could! The product description was totally different. It was not an authentic Peter Thomas Roth product. It was a dupe that did not work. I could not send it back as the shipping cost was too costly.
They promised to give me back $10.00 but I haven’t seen it as yet!! Extremely disappointed!!

8 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

This company ripped me off too

This company ripped me off too. They took my money for a product I ordered (eye cream) and sent some completely different product (body cream). And refuse to answer my emails or contact me about this situation. I’ve contacted my credit card company and filing complaints. Do NOT order from them. They are baiting and switching customers! With no customer support

2 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Complete Scam!

Complete Scam!! Stay away from this site. I ordered a Peter Roth eye cream and got a copycat from China. Most importantly, it does not work and they said full refund if I send it back to china.
Save your $$$!

25 août 2025
Avis spontané
Noté 1 sur 5 étoiles

********SCAM ALERT!*******

********SCAM ALERT!*******
I received an advertisement on Facebook about these so-called amazing products on ViralLush. One was an Instant Eye Tightener-Ultimate Lift and Smooth Finish.

The videos were so convincing that I decided to purchase it with a promise that if I did purchase this product that, for free, their Colored Clay Undereye Corrector with a Free Brush.

The amount was $35.99, discounted from $56.79. I placed the order, and with shipping of $6.99 the total cost was $42.98. That was on August 9th and I still have not received the order!

I used Shop Pay to pay in 2 installments and fortunately for me my card was blocked by my credit card company because of unknown charges related to another charge. But my credit card was shut down by my credit card company and they issued me another credit card. Thank god because I read this on the Internet today:

"Virallush.com operates a fraudulent e-commerce platform designed to extract customer payments and sensitive personal information through deceptive shopping schemes.

Threat actors promote the platform through spam campaigns and social media manipulation on Facebook, Instagram, and TikTok, utilizing artificially low prices and stolen product imagery to attract victims to the fraudulent marketplace.

After payment processing, victims typically experience one of the following outcomes:

Order abandonment: Payments are processed but no products are delivered
Counterfeit merchandise: Low-quality replicas that do not match product descriptions
Used or damaged goods: Previously owned, broken, or tampered items
Incorrect products: Completely different items from those ordered

Beyond fraudulent merchandise, Virallush.com harvests customer data during checkout including full names, addresses, phone numbers, and payment card details. This information is likely utilized for identity theft, financial fraud, or sale on dark web marketplaces.

Today I sent this email (the only way to contact anyone at this company, but Trustpilot.com wont allow me to post email addresses):

Hello,

My credit card ending in 5549 was compromised and my bank card company shut it down and is sending me a new card.

At this time, I'd like to cancel my order and not pay for any products due to the fact that I ordered them on August 9th and I still have not received them!

I have read reviews on your company and they have reported that ViralLush is a Chinese SCAM COMPANY!

Here, I'll let you read for yourself what's been reported about ViralLush:

"Virallush.com operates a fraudulent e-commerce platform designed to extract customer payments and sensitive personal information through deceptive shopping schemes.

Threat actors promote the platform through spam campaigns and social media manipulation on Facebook, Instagram, and TikTok, utilizing artificially low prices and stolen product imagery to attract victims to the fraudulent marketplace.

After payment processing, victims typically experience one of the following outcomes:

Order abandonment: Payments are processed but no products are delivered
Counterfeit merchandise: Low-quality replicas that do not match product descriptions
Used or damaged goods: Previously owned, broken, or tampered items
Incorrect products: Completely different items from those ordered
Beyond fraudulent merchandise, Virallush.com harvests customer data during checkout including full names, addresses, phone numbers, and payment card details. This information is likely utilized for identity theft, financial fraud, or sale on dark web marketplaces."

After sending most of the above to ViralLush's email this is how I ended it to ViralLush today:

Due to the above, I DO NOT WANT YOUR PRODUCTS, NOR WILL I PAY FOR THEM!

Please confirm that you will not try to ship the products and you will CANCEL THIS ORDER IMMEDIATELY!

Not your customer,

Stacey Upton

Anyone who's looking at Virallush.com for ANYTHING, needs to be aware of the above and stay as far away from them as you can!

27 août 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus