Virtue Heating and Plumbing Avis 43

Very disappointing service. The AC cleaning job was not completed properly. None of the external AC units were checked or serviced, despite this being part of the scope of work.
After services, one unit was not working at all, they were unable to fix the issue and proposed to change many spares without resolving the issue.
Overall, the work was incomplete, unprofessional, and poorly handled. I would not recommend this company if you are looking for a proper and reliable AC cleaning service.

My first and ongoing contact with Virtue Heating and Plumbing is through Taylor who co-ordinates the link between customer and the engineers and trades. I am impressed by her bright, enthusiastic manner, and her dedication to do the best she can, resolving problems, keeping me informed, and responding quickly, positively and helpfully. A pleasure to deal with.
Thank you, Taylor.

Virtue have been great since they installed our new system a couple of years ago. They are very easily contactable through WhatsApp and can schedule appointments at very short notice. Would recommend.

We made a call for help as our hot water wasn’t working, and the radiators at the end of the run were cold. Virtue installed our Vaillant boiler back in 2020, and it has been serviced annually by Virtue’s maintenance team ever since. As expected they were very friendly, helpful and reliable and we were back to having a cosy home very quickly. If you ever needed a reliable company to service your heating, I would recommend them.

Great team. The booking process by Taylor is very prompt and efficient. She even followed up after the job was done to check I was satisfied. Matt and Alex dealt with my leaky toilet very quickly and efficiently. Very happy - thanks team.

Fantastic service from the team at Virtue Heating and Plumbing.

What a lovely bunch of guys! Polite, friendly, tidy. Gavin kept me informed at every stage of the job, and it was all sorted on time and the workmanship was excellent. Thank you to all the team. Wouldn't hesitate to recommend you.

fair quote. Professional pre-work feasibility assessment. Day of work: 2 x smart, polite, keen engineers. Care taken to prepare workspace. Professional and well equipped. Due to a tricky flu position in the roof, the engineers had a roofer on call and the task was completed within an hour, enabling the boiler installation to be completed in a day without cutting supply to our house. Superb outfit !! I will use for my servicing going forwards.

Faulty domestic water heater stopped heating water. Requested callout via email on Weds 22/02, received reply within the hour with a 9am–11am slot on Fri 24/02.

Plumber arrived at 8:59 and was very professional and polite. After a few electrical and other checks the problem was fixed with a simple reset of the thermostat unit, so no major work was needed and I was very happy to have the problem fixed promptly.

I forgot to ask for a price quote beforehand but the invoice came through the following Monday and seemed reasonable.

Excellent service, would recommend and will most likely use again.

We are highly pleased with the quick response from Virtue, both Ali in the Office and Gareth who came to fix our underfloor heating break-down.
Excellent work all round, highest quality of service, efficient and friendly.
Highly recommend using Virtue's services.

Broken shower replaced by these guys, really reliable, clean and most importantly really good plumbers!

Will be asking them back to do a larger job in the New Year.

Fantastic service from the team at Virtue, we had a leaky rad valve for ages and no other plumbers wanted to treat this with urgency but after a quick call with Virtue they had someone over the next morning. Fitted a new part, checked over all the other rads and the boiler plus, provided feedback on ways to keep things working smoothly during the winter.

Great service/experience and will certainly be using them again!

Boiler Service - Turned up on time, polite and courteous gas engineer - First class service A++

Hired to replace a leaking water meter. Turned up on time, coordinated with contractor hired by landlord to turn off water and replaced the meter. Prices very reasonable for the level of service. Would recommend.

The plumber turned up on time and was so friendly and polite. Whatever I asked he did his best to answer and he even programmed my hot water timer for me. I couldn't have asked for a better service!

Absolutely top company.
I needed a new boiler-they came out straight away and gave me a quote -they were also very prompt in coming out to change my old boiler to a new one.
Extremely tidy absolutely no mess left -very professional-you could tell they knew what they were doing!
I received a call afterwards from Ali the office manager to ask if everything was ok-which was very nice-not all companies do that.
They were local to me which is great.
If you want great quick professional service -I would highly recommend

My boiler needed a service and repair. This company are local to me and responded promptly and with a good quote. The work was carried out efficiently and with a professional and friendly approach. Great company I would fully reccomend them.

I've had several jobs done by Virtue Heating and Plumbing.
Always quality workmanship and first class service overall.

Fast and friendly Boiler service. Turned around in a couple of days and very nice people to deal with. Thank you.

Excellent service from all of the team, from initial quote to being kept up to date on when the work could occur, to the actual works being carried out, very happy with the service received, team team where tidy, new there stuff and a great team, would definitely use again in the future if the need arises. Great work!