Awful company promise you everything when they sell you the advertising but then refer to the contract which states the opposite to what the salesman says. I have had an advert with them for 18 months... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Harry was very informative, delightful to speak with and was able to answer all my questions. He made it clear that he and his team would be accessible throughout the design development process. I'm l... Voir plus
L'entreprise a répondu
I had a great experience during my welcome call with Livi. She was professional, knowledgeable, and incredibly easy to talk to. In just a short amount of time, she clearly walked me through the pr... Voir plus
L'entreprise a répondu
Excellent customer service. I experienced an issue where I needed to speak with a team member. Poojah was attentive, she listened to my concerns & dealt with these issues in a timely manner. The whole... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Coordonnées de contact
Royaume-Uni
- customercare@vistavue.com
- vistavue.com
4,5
Excellent
311 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They made it very easy to get started
They made it very easy to get started. I look forward to seeing what we can build together. Thank you for being clear and accurate.
17 avril 2026
Avis spontané
Excellent customer service
Excellent customer service. I experienced an issue where I needed to speak with a team member. Poojah was attentive, she listened to my concerns & dealt with these issues in a timely manner. The whole process was extremely efficient.
16 avril 2026
Avis spontané
Réponse : Vistavue
Hi Jayne,
Thank you for your kind feedback. We’re really pleased to hear that Pooja was attentive, took the time to listen, and resolved your concerns efficiently. Providing responsive and reliable support is very important to us, so it’s great to know your experience reflected that. We’ll be sure to pass your comments on to Pooja — they’ll be much appreciated.
Best regards,
Vistavue Customer Care Team
Friendly and capable
Both my onboarding manager and my design manager Lucian were so friendly, easy to work with, and inspired confidence. They were patient with my questions and efficient with service which is ideal.
16 avril 2026
Avis spontané
Réponse : Vistavue
Hi Melissa,
Thank you so much for taking the time to share this feedback. We’re really glad to hear the team made the experience smooth and reassuring for you. Patience, clarity, and efficiency are exactly what we aim for, so it’s great to know that they came through. We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
Best regards,
Vistavue Customer Care Team
Awful company promise you everything…
Awful company promise you everything when they sell you the advertising but then refer to the contract which states the opposite to what the salesman says. I have had an advert with them for 18 months, which has failed to be displayed for 6 of those 18 months. They now have lost the venue I advertise in the centre of Wakefield and want to move my advert to Barnsley or Leeds. This would be of no help to my business. I cannot get out of the contract even though they have failed at there end. Also remember to end your contact with 18 months of signing the contract or they auto renew and again you cant get out of the deal. Total charletains avoid at all costs
16 avril 2026
Avis spontané
Réponse : Vistavue
Thank you for your review.
We’d appreciate the opportunity to look into this further — please contact customercare@vistavue.com so we can review the details.
Best regards,
Vistavue Customer Care Team
Very helpful!
Harry was very informative, delightful to speak with and was able to answer all my questions. He made it clear that he and his team would be accessible throughout the design development process. I'm looking forward to working with the entire team.
15 avril 2026
Avis spontané
Réponse : Vistavue
Hi Melissa,
Thank you so much for your lovely feedback. We're really pleased to hear that Harry was able to answer all your questions. It’s great to know he’s helped set clear expectations and made you feel supported from the start.
We’re really looking forward to working with you throughout the design process, and I’ll be sure to pass your kind comments on to Harry.
Best regards,
Vistavue Customer Care Team
Nice speaking with Pooja.
15 avril 2026
Avis spontané
Réponse : Vistavue
Hi Russell,
Thank you for your feedback — it was a pleasure speaking with you. We're really glad to hear you had a positive experience, and I’ll be sure to pass your comment on to Pooja.
We appreciate you taking the time to leave a review.
Best regards,
Vistavue Customer Care Team
Pooja was very clear with the…
Pooja was very clear with the information given to me over the phone and was very patient with me. All my questions were answered. Overall Pooja was amazing and very helpfull.
15 avril 2026
Avis spontané
Réponse : Vistavue
Hi Ken,
Thank you so much for sharing your experience. We're really glad to hear that Pooja was clear, patient, and took the time to answer all of your questions. She truly exceeds expectations, and your kind words will hold great significance for her.
Thanks again for taking the time to leave such a lovely review.
Best regards,
Vistavue Customer Care Team
Pooja was very professional
Pooja was very professional, helpful and informative. I cannot fault her support. She was excellent. Thank you Pooja.
15 avril 2026
Avis spontané
Réponse : Vistavue
Hi Sara,
Thank you so much for taking the time to leave such lovely feedback. We're really pleased to hear that Pooja was able to support you so well and provide a positive experience. She’ll be delighted to hear your kind words.
Thanks again — it truly means a lot to us.
Best regards,
Vistavue Customer Care Team
Easy to work with. Great communication. Very Helpful.
The process for getting started has been extremely simple, clear and efficient. Both Adam and Harry are top notch communicators, explaining how everything works and giving me good ideas how to optimize my advertising.
14 avril 2026
Avis spontané
Réponse : Vistavue
Hi Michelle,
Thank you for your fantastic feedback! We’re really pleased to hear that the onboarding process was simple, clear, and efficient. Adam and Harry will be delighted to know that their communication and guidance made a positive difference and that their ideas helped you optimise your advertising. We really appreciate you taking the time to share your experience and look forward to continuing to support you.
Best regards,
Vistavue Customer Care Team
Great communication
Great communication, Pooja really helped with a personal situation that had resulting in some details being changed and worked well with ourselves to help resolve a suitable solution to be able to continue to work with eachother! very helpful
14 avril 2026
Avis spontané
Réponse : Vistavue
Hi Stephen,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Pooja was able to support you. It’s important to us that we work closely with our clients to find suitable solutions, so it’s wonderful to know this helped you continue working with us. We’ll be sure to pass on your kind comments to Pooja.
Best regards,
Vistavue Customer Care Team
Réponse : Vistavue
Hi Michael,
Thank you for your outstanding review! We’re delighted to hear you had such a positive experience and that our customer service and follow‑ups met your expectations. We really appreciate you taking the time to share your feedback.
Best regards,
Vistavue Customer Care Team
Really efficient service
14 avril 2026
Avis spontané
Réponse : Vistavue
Hi Shahina,
Thanks for your excellent feedback! We’re delighted to hear you found our service really efficient and appreciate you taking the time to leave a review.
Best regards,
Vistavue Customer Care Team
Great welcome call
Had a great welcome call from Pooja today; she was so friendly and clearly explained what would happen next. I look forward to working with her.
14 avril 2026
Avis spontané
Réponse : Vistavue
Hi,
Thank you for your lovely feedback. We’re really pleased to hear that you had a great welcome call with Pooja and that she made everything clear and easy to understand. It’s wonderful to know her friendly approach helped you feel confident about what’s coming next.
We’ll be sure to pass your kind words on to Pooja, and we’re really looking forward to working with you moving forward. If you need anything at all along the way, just let us know — we’re always happy to help.
Best regards,
Vistavue Customer Care Team
I had a great experience during my Welcome Call!
I had a great experience during my welcome call with Livi. She was professional, knowledgeable, and incredibly easy to talk to. In just a short amount of time, she clearly walked me through the process, answered my questions with confidence, and made sure I felt fully informed moving forward.
What stood out most was her ability to be both efficient and personable—she respected my time while still creating a welcoming and supportive experience. It’s clear she takes pride in what she does and values the client experience.
I truly appreciate her guidance and look forward to working with the team. Thank you, Livi, for making such a strong first impression!
13 avril 2026
Avis spontané
Réponse : Vistavue
Hi Tiffiney,
Thank you for such a lovely review. We’re really pleased to hear that your call with Livi left such a positive impression.
It’s great to know she was able to explain everything clearly, answer your questions with confidence, and make you feel comfortable and informed in a short space of time. Creating an experience that’s both efficient and personable is something we really strive for, so it’s wonderful to hear that came across.
We’ll be sure to share your kind words with Livi, and we’re looking forward to supporting you as you continue working with the team. Thank you again for taking the time to share your experience.
Best regards,
Vistavue Customer Care Team
Shereen was very helpful and…
Shereen was very helpful and informative, quick to respond to my email.
13 avril 2026
Avis spontané
Réponse : Vistavue
Hi Tatta,
Thank you for taking the time to leave a review. We’re really pleased to hear that Shereen was beneficial and informative and that she responded to your email quickly. Clear, timely communication is something we really value, so it’s lovely to know that it came across in your experience.
We’ll be sure to pass your kind feedback on to Shereen. If there’s anything else you need or we can help with at any point, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Very happy with the continued…
Very happy with the continued experience with Vistavue Rohit is very helpful and keeps me updated with any progress. Great customer service. thank you
13 avril 2026
Avis spontané
Réponse : Vistavue
Hi,
Thank you so much for your lovely feedback. We’re thrilled to hear you’ve been enjoying your continued experience with Vistavue. It’s great to know that Rohit has been supportive and kept you updated along the way — we’ll be sure to pass your kind words on to him.
Providing clear communication and great customer service is really important to us, so it means a lot to hear this. Thanks again for taking the time to leave a review, and please don’t hesitate to reach out if you need anything at all.
Best regards,
Vistavue Customer Care Team
Talked to Manila Das
Talked to Manila Das. She Was helpful to give me some solutions.
10 avril 2026
Avis spontané
Réponse : Vistavue
Hi,
Thank you for taking the time to leave a review. We’re really pleased to hear that Manila was able to help and provide you with useful solutions. Delivering clear, supportive advice is something we really value, and we’ll be sure to pass your kind feedback on to Manila.
If there’s anything further we can assist with, please don’t hesitate to get in touch — we’re always happy to help.
Best regards,
Vistavue Customer Care Team
Pooja has been an absolute dream to…
Pooja has been an absolute dream to work with, she is so helpful and friendly. My advert has only just gone live but so far, I am really happy wit the service that I have received from VistaVue.
10 avril 2026
Avis spontané
Réponse : Vistavue
Hi Vicky,
Thank you so much for your kind feedback. We’re delighted to hear that Pooja has been such a pleasure to work with — she’ll be thrilled to know her helpful and friendly approach has made a positive impact.
It’s great to hear that your advert has just gone live and that you’re already happy with the service you’ve received from Vistavue so far. We’re really looking forward to supporting you as things progress and helping you get the most from your campaign.
If you need anything at all as your advert continues to run, please don’t hesitate to get in touch — we’re always here to help.
Best regards,
Vistavue Customer Care Team
Réponse : Vistavue
Hi Kawan,
Thank you for your kind feedback. We’re delighted to hear that you received great service from Pooja and truly appreciate your recommendation. Providing a positive and supportive experience is very important to us, and we’ll be sure to pass on your lovely comments to her. Please don’t hesitate to get in touch if there’s anything else we can help with.
Best regards,
Vistavue Customer Care Team
Great experience
Pooja was extremely knowledgable and friendly. She explained everything clearly and concisely and nothing was too much trouble to go through. It was a pleasure to speak with Pooja. Highly recommend.
9 avril 2026
Avis spontané
Réponse : Vistavue
Hi Samit,
Thank you so much for your wonderful feedback. We’re delighted to hear that Pooja provided such a knowledgeable, friendly, and clear experience. She takes great pride in making sure every customer feels supported and fully informed, so your comments mean a great deal. We’re thrilled it was a pleasure speaking with her, and we truly appreciate your recommendation.
Thank you again for taking the time to share your experience.
Best regards,
Vistavue Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.