Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Driver picked us up made it clear that he did not approve of gay people will definitely never use you again, I use thos service a lot with the people I support but no more I will find an alternative t... Voir plus

Noté 5 sur 5 étoiles

Fantastic experience from start to finish — from creating the listing through to accepting an offer. The team were quick to process my draft and get the property listed across all the major sites... Voir plus

Noté 5 sur 5 étoiles

Visum is a fantastic online portal. The staff are excellent, with a special shout-out to Yasser and Mark who made the entire process so smooth and easy. The listing process is simple, and the overall... Voir plus

Noté 5 sur 5 étoiles

This company is trully amazing. I am a private landord. I have been using them for years to rent and sell houses in england. They are competitive and their customer support is amazing. Bravo Yasser fo... Voir plus

À propos de l'entreprise

  1. Agents immobiliers

Informations provenant de diverses sources externes

The world's first online estate agency and still the only 'pay-as-you-go' agent on the market. Our flexible options give you as much - or as little - assistance with the let or sale of your property as you require. Our innovative systems help to keep prices way down compared to high street agent but we still offer the human touch. According to data from Rightmove we sell and let properties in less than half the time the average agent take, and we've help well over 30,000 customers to save well over £10,000,000 in fees compared to traditional agent average pricing.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The great thing about Visum

The great thing about Visum, for a landlord, is that you are in control over the ad - what photos are used, if you want to change them etc. It means you're not having to go through a third party or having to chase other people to get details put up, or change. Similarly you have a record about who has made enquirers about your property and can keep a tab to ensure everyone has been contacted. With an estate agency you have to 'trust' this has been done, this way you know.

21 août 2019
Avis spontané
Noté 1 sur 5 étoiles

Lacking Customer Service

I have been a long term customer of Visum, advertising many properties with them.

Unfortunately, we had a major problem with an EPC which meant that Visum cancelled our paid for advert.

When we had rectified the EPC problem (after a number of months) we were looking to reinstate the advert.

The total lack of understanding of a customers position from the call centre was shocking. I understood that all good businesses are built on long term trust and compromise but I found them unhelpful to the extream.

Sorry, Visum - you need to sort yourself out.

I will be looking elsewhere to advertise in the future.

3 juillet 2019
Avis spontané
Logo de Visum

Réponse de Visum

Hi Tony,
Whilst it's your right to leave a review summing up your experience as you see it, I think it's only fair to offer further explanation for anyone reading it: We emailed you 7 times (that my colleagues could find, it may have been more) warning you about the EPC issue before the ad was eventually taken down. At any time you could have responded to that and we could have worked something out. Communication is a 2 way street. Anyway I'm glad to see that despite what you said above you are still using us, and hopefully we can avoid any situations like this in the future.
Kind regards,

Mark.

Noté 5 sur 5 étoiles

Visum was simple to use

Visum was simple to use and we were able to advertise on the main property portals. We prefer to manage the property ourselves and meet prospective tenants but with visum we have the reassurance that the tenancy agreements and referencing checks will be done correctly.
Recently helped my mum sell through a certain purple estate agent and the online system was a nightmare compared to visum.

We've used visum 3 times now and been happy with the service. Would recommend.

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Seriously, use them. You will save money and will not be disappointed.

I have been using this company for years for advertising my 2 rental properties. I originally used local, high street agents who continue to deduct fees years after the tenants have moved in. In contrast, Visum have saved me £1000s. Their terms are straightforward, their web site design and performance is excellent and their pricing policy clear and extremely competitive. I have always achieved very quick results and, by wording my ads accurately and honestly, have avoided wasting time with viewers that are misled by agent-speak. If you're put off because you haven't heard of them, don't be - you will not be disappointed.

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Would recommend to any 'amateur'…

Would recommend to any 'amateur' landlord looking to market their own property. My flat rented out in less than 48 hours. The site was so quick and easy to use, and I was able to get my flat marketed across all the major property sites such as Zoopla and Rightmove just by filling out one form on Visum. Ability to get EPCs and tenancy agreements (latter was free of charge) was also invaluable, as was the ability to safely respond and correspond with prospective tenants via their messaging system, rather than my own email. I will never struggle with multiple sites again! Thank you!

7 février 2019
Avis spontané
Noté 5 sur 5 étoiles

I would recommend to anyone

I have been using Visum for a couple years now for all our houses. I’ve used a few other company’s before I found Visum and in my opinion they are far the best and why I continue to use them.
Their site is very easy to use and simple to upload photos. They are quick to respond with communication when necessary.
Would not hesitate to recommend them.

8 janvier 2019
Avis spontané
Noté 4 sur 5 étoiles

Good value advertising service for major property portals

I have used Visum for many years as my preferred route to get my rental property onto the major property portals. Rental fees are competitive for the basic advertising options that I use. There is also reasonable support available from the team at Visum if you have any difficulties with using the VISUM website. Happy to recommend the service

4 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

You really can sell your house for…

You really can sell your house for £150! The ability to edit your advert whenever, with immediate effect, was very useful. You get the advert onto all the major sites, which is all you need, no expensive agent involved.

25 octobre 2018
Avis spontané
Noté 2 sur 5 étoiles

Don't book a viewing pack with them

Don't book a viewing pack with them. They're fine for advertising as you pretty much do everything yourself anyway but absolutely do not book a viewing pack. We paid £335 for unlimited viewings and spent lots of time chasing them because they didn't book any of the that viewings we requested, when they finally did, they were booked in only 15 minute slots all on the same day - I could have paid only £99 for a block booking on one day if I wanted that. When I asked for a partial refund so that I only paid for what they had provided they said no. Also the process of getting the keys to them was dodgy to say the least. It took them days to send us instructions as to how to send them, then it was just to some residental address

15 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service - manager sounded bored and rude
Took my charges then didn't advertise without notifying me
Waste of time - going elsewhere

28 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

I have used Visum on many I have used…

I have used Visum on many I have used Visum on many occasions to find tenants for my properties. Their website is so user friendly and they offer fantastic value to enable me to list on all the main property portals. Thank You

9 septembre 2018
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus