This is a Canadian company and although I live in Canada, the order ships from the U.S. After more than a month, I still hadn't received my order, and the Shop tracking was not updating. After they ad... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went back and forth 4 times about shipping and Karen refused to answer a question regarding shipping information. They use Shop/Shopify that wants access to scan your email. I was asking if there was... Voir plus
i ordered the triple strength omega 3's 180 count and take 2 a day, they lasted just over a month. i wasn't paying attention on the length of time between ordering. 2nd time i ordered viva naturals tr... Voir plus
I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We believe ingredients are perfect just as Mother Nature made them. Discover organic food, supplements, beauty & essential oils just for you.
Coordonnées de contact
100 Sheppard Ave E. Suite 700, M2N 6N5, Toronto, Canada
- 1-800-921-8482
- customercare@vivanaturals.com
- vivanaturals.com
1,5
Mauvais
886 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Viva Naturals
Hi there, thanks for taking the time to leave your review! I am sorry to hear of this experience. Typically, orders take 3-7 business days to arrive. This means weekends are excluded, and that is maybe why your order took a bit longer to arrive and, again, we sincerely apologize.
Please feel free to contact us at anytime at customercare@vivanaturals.com and we're happy to help. :)
Totally Satisfied.
29 octobre 2019
Avis spontané
I have been using viva natural products…
I have been using viva natural products for few years, great product and service
28 octobre 2019
Avis spontané
Every detail perfect no problem with…
Every detail perfect no problem with delivery excellent packaging
27 octobre 2019
Avis spontané
Superior Customer Service
I found the Viva brand on Amazon for 2 of the products I purchased, almost immediately after completing my purchase on the Viva Naturals website. It was a weekend so their customer service was closed. I sent an email asking if they could remove those 2 items from my order. Early Monday morning I received a phone call letting me know they had already taken care of it! Excellent customer service I'd say!
27 octobre 2019
Avis spontané
easy to take plus we have not been sick…
easy to take plus we have not been sick since we been taking them.
26 octobre 2019
Avis spontané
I havent received my package after…
I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the situation. I am in need of Vitamin D, so now I will just order from somewhere else because I don't know if or when I will receive my order. After almost 2 weeks there no updates
26 octobre 2019
Avis spontané
Réponse de Viva Naturals
Hi Samira,
Thanks so much for your review! I am so sorry for this experience. There was a delay with your order but, unfortunately, when it's in the hands of the courier we can only do our best to contact them to see why there is a delay. We tried everything we could to speed up this process and again, we sincerely apologize. You have been provided with a complete refund for your order and I hope you can give us another chance in the future! Please feel free to contact us at customercare@vivanaturals.com if there's anything else we may assist with. :)
Viva Naturals Customer Care
It has made a drastic change in my…
It has made a drastic change in my health for the better.My cholestrol has gone down 30 pts and triglycerides by 70 since my last blood work 3 months ago.Thank You so much for this great product.
26 octobre 2019
Avis spontané
should take money off cards / send out…
should take money off cards / send out things i did not order
26 octobre 2019
Avis spontané
Réponse de Viva Naturals
Hi Norma, thanks so much for your review!
It seems like you may be referring to an auto-ship you set up. If you would like to cancel it, you may do so within your account, or contact us directly and we're happy to help. :)
Viva Naturals Customer Care
I have been a customer for years and…
I have been a customer for years and have always been satisfied.
25 octobre 2019
Avis spontané
I have been buying Krill Oil from Viva…love them and their products
I have been buying Krill Oil from Viva for years and their products are excellent and their service is fantastic. They ship quickly and give great customer service. I highly recommend them and cannot live without my Krill Oil. Great for the memory and immune system
25 octobre 2019
Avis spontané
Viva Naturals Krill Oil is great…
Viva Naturals Krill Oil is great stuff!! These are the best caps around in the krill oil or the overall fish oil or omega 3 category! I will take these way above all the rest!! They just work-- gives me a sense of feeling good, or a mental high when I take them! WELL WORTH the price!! Plus, the last shipment I received was packed shockingly well!! Each bottle was bubble wrapped very well and all were sent in a standard box instead of a mailer--- excellent job! Very little chance of breakage!!
25 octobre 2019
Avis spontané
Helped with my Knee pain
Helped with my Knee pain. Referred to a friend who also had Knee pain and he said it helped him also.
25 octobre 2019
Avis spontané
Vitamin C excellent
Vitamin C excellent, service and auto delivery perfect!
25 octobre 2019
Avis spontané
Really like your service
24 octobre 2019
Avis spontané
Love this product
Love this product and by buying 4 and getting 2 free I save $10 per container. Helps with my Cholesterol level.
24 octobre 2019
Avis spontané
Great Product Excellent service.
Their phone help and after sales service is excellent and they stand behind their product and are very pleasant to deal with.
23 octobre 2019
Avis spontané
Amazing fish oil!
This site provides amazing fish oil! I found them through the labdoor reviews and I'm very satisfied. The fish oil fit my budget, especially when I use the autorenew. I live in Toronto and it generally takes less than a week to get the pills.
The customer service is great too! I chatted online with a rep and she was very helpful and resoled my issue :)
23 octobre 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.