I have been a faithful customer of Vlookglasses for over five years, I have way too many glasses from this company. Great quality, sturdy, strong, lens always on point with my prescription, customer s... Voir plus
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I’ve been using Vlook glasses for over 5 years, and I’ve honestly loved them. The quality has always been great, the styles are cute and trendy, and the prices are affordable. I’ve ordered multiple pa... Voir plus
I bought 2 pairs of progressive bifocals from them and I cannot see out of either of them. I complained and got nowhere. I was out $150. Also, the lenses were supposed to be tinted/change color and... Voir plus
L'entreprise a répondu
I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you.
Coordonnées de contact
206 Courtland St, 18301, East Stroudsburg, Etats-Unis
- (800)988-3885
- customerservice@vlookoptical.com
- vlookoptical.com
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I bought 3 pairs and I LOVE my new…
I bought 3 pairs and I LOVE my new eyeglasses. I didnt spent a lot of money, they look so good, the prescription is correct and they came faster than I thought. I will definitely buy again.
I have been trying to reach out to…
I have been trying to reach out to Vlook for the last couple of days with no luck. My issues is the buy one get one free I brought 4 pairs of glasses and they charged me for 3 pairs I'm not a happy camper. No one is returning or responding to my emails. How long does it take before someone responds

Réponse de VlookGlasses
DO NOT ORDER if you need more then single vision
My first pair of glasses my prescription was not correct. I will take responsibility and say I put my script in incorrectly so I sent to VLOOK to look at. They sent me back how to put in the script and suggested what it should be. I was told if it was incorrect they would correct it. Not true. DO NOT ORDER if you are more then single vision.

Réponse de VlookGlasses
Product does not perform properly
Yes the prices are good but the company makes you jump through hoops just for them to correct the mistakes that they make on your glasses. If I order glasses to transition I expect with them to transition in the sun and mines do not. The only way to communicate is through email; I email and you say “take a picture outside with something under the glasses.” I do that then you say oh well record a video it’s been four days now at this point I just want my money back and to send you your glasses all I initially wanted was the additional fee

Réponse de VlookGlasses
I luv my glasses
I luv my glasses! I was concerned because I ordered progressive lenses but they are perfect.
Great service!
Great service!! Glasses are super cute & quality product for such a low price!! Lovin it
Vlookglasses is awesome
Vlookglasses is awesome. The Customer Service is wonderful. They respond back to you in a timely matter and make sure that you are 100% satisfied with your glasses. I would highly recommend that you order your glasses from Vlookgkasses.
WORST WEBSITE
THIS IS THE WORST PLACE TO EVER GET GLASSES FROM MY GLASSES BROKE IN LESS THAN 2 WEEKS. WHEN I CONTACTED THEM THEY GAVE ME THE RUN AROUND WHEN I CLEARLY SENT THE PICS OF THE BROKEN GLASSES AND NOW THEY DONT EVEN ANSWER MY EMAIL!! =(

Réponse de VlookGlasses
Super light weight glasses
Super light weight glasses. The color very bright and pretty you can use this to highlight a dark suit that you are wearing. I’m so in love with these frames! So much fun!
I purchases 3 pair of prescription…
I purchases 3 pair of prescription glasses from them 2 pair has already broke and it's been less than two months. I won't be purchasing anymore frames from vlook.

Réponse de VlookGlasses
First time ordering from this company…
First time ordering from this company and my Prescription must be off and the glasses are to small and hurting my ears this is very disappointing and a waste of money .I will not be ordering from this company again #20210801043234362429 .. UPDATED-it’s Oct 3 2021 still No one help

Réponse de VlookGlasses
I just ordered a pair
I just ordered a pair, and I chose the DHL express service. I hope the shipping goes as planned, I have a long trip coming up soon.

Réponse de VlookGlasses
I puchased a pair of white glass with prescription
I puchased a pair of white glass with my prescription. But when they arrived the other day the frames were clear and my prescription was not correct. I can't even read with these. Now they want me to pay to ship them back so they can correct there mistake. I contacted there customer service team and they still keep telling me they did the job right...Then why can't I see or read with my prescription glasses from your company and why do I have to ship them back. It is your responsibility to make sure your customer who is spending money on your site is satisfied with your product?

Réponse de VlookGlasses
This company is the most professional…
This company is the most professional group of people I have ever met online. Customer service department is fast and efficient. I have not had any issues with anything that I needed to return which wasn’t their fault I just changed my mind on a few things and they honored my request with no hesitation. I will recommend Vlook glasses to anyone who needs glasses, they are beautiful they fit perfectly and my prescription is exact. I would even be willing to advertise for them. They deserve this five star rating that I have given them.

Réponse de VlookGlasses
I was pleased with my order
I was pleased with my order. To be perfectly honest; everything went well. My glasses are even prettier in person than they were online, and my prescription is perfect as well. Thank you Vlookoptical.

Réponse de VlookGlasses
Completely Satisfied. You should be also.
Listen, my order of three pairs arrived in less than two weeks and, they are beautiful. I just have to get my prescription inserted. ...and I am ordering three more pairs for my sister in Barbados

Réponse de VlookGlasses
Fast shipping and delivery
Fast shipping and delivery, Good communication, Great hair. I'd recommend this seller. Very thankful! will order allovehair offical website again
I’m still waiting for my pair of…
I’m still waiting for my pair of glasses I’m very frustrated at this poin. I’m not sure if I wi use them again !!

Réponse de VlookGlasses
Hello I just ordered two pairs of…
Hello I just ordered two pairs of glasses that were cheap I’m reading reviews I see satisfied customers so I will wait for my shipment and I hope it’s fast ✔️

Réponse de VlookGlasses
I’ve been waiting on two pairs of…
I’ve been waiting on two pairs of glasses since March, it is now May. Highly disgusted!!

Réponse de VlookGlasses
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