V-move Removals + Storage Avis 

233
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It is reliable service that works around the clock. Very efficient, no surprises. We've used for 3 moves in past 5 years and there is always a good thorough and thoughtful crew on the job. Our move... Voir plus

Noté 5 sur 5 étoiles

These movers did a great job getting a 3 bedroom apartment with no previous packing done set up in a new location in half a day. They helped with packing, unpacking and assembling furniture, all with... Voir plus

Noté 3 sur 5 étoiles

Overall, they are not bad doing the job. Having said that, they come 1.5 hours late. The removers are not experience in dissembling a recliner and a queen size bed has collapsed only days after remova... Voir plus

Noté 5 sur 5 étoiles

Excellent experience! The movers were fast, careful, and very efficient. The price was reasonable with no surprises, and they made the whole moving process easy and stress-free. I would definitely use... Voir plus

À propos de l'entreprise

  1. Service de transport

Écrit par l'entreprise

We are a Sydney home and office removals business that offers quality service for your local, regional, commercial and interstate moves. We are based in Sydney’s Inner West and are located in the Summer Hill/Dulwich Hill area. Our clients range from Sydney CBD and North Sydney offices, travel agencies, colleges to families moving house and students vacating units. Our removalists are hardworking, trained professionals who will treat your belongings with the utmost care. They will not stop until the move has ended! We have built a strong customer base with repeat clients whose needs we have come to know well and we would love you to join our happy customers too.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(233)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nice and reliable

Nice and reliable! Stuck with them for the 3rd time, recommended to friends twice, been great everytime. Nice folks, fast and quick communication updates. Super handy box rentals. Efficient and smart movers.

25 août 2023
Noté 5 sur 5 étoiles

Happy customers

We had the removalists, Salvatore and Andrius, twice and were very happy with their services. They were friendly, professional, took care of our items and home. We highly recommend them to anyone who needs such services.

19 septembre 2023
Noté 5 sur 5 étoiles

Highly recommended

I had a fantastic experience with the removalists who helped me move. They were incredibly strong and efficient, making the whole process a breeze. What really impressed me was that they had all the right tools for the job. One tip I'd like to share with others is to request those blue boxes – they come in very handy and significantly reduce the number of round trips needed during loading and unloading. Highly recommended!

20 août 2023
Noté 5 sur 5 étoiles

Great

Flexible and v-move was easy to work with. Thanks to the movers and marisol.

17 août 2023
Noté 5 sur 5 étoiles

Victor and his team did an amazing job…

Victor and his team did an amazing job with our relocation from Sydney to Brisbane. They provided the full service of pack, relocate and unpack.
This was our second time using their business and we couldn't be happier. Strongly recommend Vmove to anyone looking for a removalist.

10 août 2023
Noté 5 sur 5 étoiles

Exceptional quality service

Everything about the experience was handled in a friendly and professional manner. From booking all the way through the actual moving day everyone was great.

18 juillet 2023
Noté 5 sur 5 étoiles

Great communication

All communication was fast, clear and professional.
The quote was exact and set out all options.
On the day the removalist where on time, efficient and quicker than expected.

13 juillet 2023
Noté 5 sur 5 étoiles

First-Class Removalists!

Having experienced quite traumatic moves previously, I was extremely impressed with VMOVE. Their professionalism, care and consideration was first- class, and additionally, their time management and handling of my furniture was extremely skilful. I would highly recommend them and I will be using this company again in the future.

9 juillet 2023
Noté 1 sur 5 étoiles

Removalist's did not fulfil their 3hr…

Removalist's did not fulfil their 3hr min time allocation and left job early.

25 juin 2023
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Réponse de V-move Removals + Storage

Well, you said nothing left to do, so they left. Since they were local, they went home. Then you called and asked them to come back, but they clocked out, so not sure how your indecisiveness is 1 star for us and not for yourself.

Noté 5 sur 5 étoiles

A great team

A great team. Great communication and care taken

22 juin 2023
Logo de V-move Removals + Storage

Réponse de V-move Removals + Storage

Thank you Ben

Noté 1 sur 5 étoiles

Expensive and inefficient

The quote stated a rate that was changed after the move was completed. I then received a huge bill I did not expect. The company acknowledged how the quote could have been misunderstood but did not make any adjustments. Further I found the movers playing by the trucks and working very slowly for high rates. I believe there are more competitive movers available.

12 juin 2023
Logo de V-move Removals + Storage

Réponse de V-move Removals + Storage

Dear Nicole, thank you for the unjustified 1 star review. I will nick pick all of it.
1.The quote stated a rate that was changed after the move was completed.
We quoted an hourly rate per truck with two removalists with four storage modules, however, not all your belongings could fit , so we organised an extra truck with two modules and extra removalist, so the price increased accordingly, which we explained.
2."I then received a huge bill I did not expect."
Judging on how were you ready on moving day, it seems, that you were not expecting to be moving.
3.The company acknowledged how the quote could have been misunderstood but did not make any adjustments.
I will tell you that a very polite staff member, politely acknowledged, that it might have been misunderstood by person with lack of comprehension skills. I think you just imagined what you wanted.
4. "Further I found the movers playing by the trucks and working very slowly for high rates."
We loaded 60 Cubic Metres of stuff in less than 8 hours. We also disassembled, your beds, packed your stuff in the basement. Don't forget, that you were not packed. the last items were concrete eggs, come on, we can not stack them. Also bikes to get two bikes took 20 minutes, because you could not find the key for them. And your dog was always in the way, even more than you.
5. "I believe there are more competitive movers available."
I doubt that you can find more competitive movers who can bring you 6 modules of storage without double handling at your door.
On top of that we are very patient, because on the day we thought it would be best to just leave, as any Australian citizen who know they rights would have done it.
Anyway really disappointing experience, customers like you force employees to question if it's all worth it.

Noté 5 sur 5 étoiles

Best move to date

My move has been hassle free, and the best I've had to date. The movers turned up on time and got on with the job, working methodically. Highly recommended.

6 juillet 2023

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