Voltacon Power Conversion Avis 370

Purchase of an additional solar battery, easy purchase, with all information required on the website, quick delivery, with good communication all round

My order came in two days, much quicker than I had been advised. The advice I was given was excellent. The equipment is fab quality. Thanks.

Excellent! Very competitive price for the Solis data logger I purchased, and rapid delivery too. My original one (I suspect non OEM) didn't have reset button (nor inside), so when I upgraded my mesh system to a WiFi6E one, I couldn't reset it. I didn't want to mess about trying to flash it, hence ordered a new (proper Solis) one. Job done, monitoring again (not that we're generating much in December!)

Good customer service, prompt delivery, good communications, great prices - hard to fault Voltacon!

Very competitive on prices, so a good supplier to use. Excellent service on the whole. I did have an issue with the item purchased but this was very fairly delt with by Voltacon. The only downside was it took a couple of weeks to resolve, but good positive outcome was achieved.

Great product, good price arrived nicely packaged and on prices

A bit fiddly to set up and the instructions were microscopic. Once we rrealised that the phone app would lead us throught the process it was much easier.

Extremely fast delivery & item was exactly as described. perfect.

Fast shipping and helpful after sales, what’s not to like! Thank you… :-)

Fast dispatch and delivery

Great company units took a while to arrive but I think they came from manufacturer but was kept informed.
Andrei was very helpful thankyou.

Very quick service,
Good prices

Asked for a delivery quote to a specific mainland Highlands address. Received and accepted quote, requested an invoice, paid. Today received request for additional surcharge due to location. Explained that not only was this a violation of UK trading law (demanding more money after an invoice has been paid), but it is contrary to their own online terms. Explained I would not be paying. Have just received this message: 'Hello, I understand that our sales man created an order for you, is this right? In this case he will have to pay for the mistake, we will send you the good tomorrow but someone else will be penalised the £45.'
This has to be the least professional mail I have ever received from a company. Standards certainly have fallen. I have replied giving them the option to refund my money. I am referring this to Trading Standards. Stay tuned. Update. Having explained I had left a Trust Pilot which I would be happy to update as things processed, I Just received this: 'better to modify it now otherwise i need to cancel the order, this is not appropriate you are rushing to accuse us : trading standards, trustpilot, etc, is this how you handle your suppliers?'
Er, yes. Poor service = poor review. But to receive an overt threat that my items would not be sent until I modify this review is outrageous. Trying for a refund. Stay tuned.
Latest reply is that items will ship. If anyone, especially Trust Pilot staff, would care to see the actual emails, they are available on request. It seems that in Voltacon's eyes mentioning Trading Standards is a threat. I believe they are there to protect both trader and buyer and I will not be intimidated into either withdrawing any complaint I might choose to make nor removing this legitimate review. The fact that they have had to ship the order at the price agreed clearly seems unfair to them.

I phone no Monday and was able to pick up my goods by Thursday when I arrived it was all ready and staff helped with load the van
And the after service is very good
I would highly recommend them

Mr welton

Order solar panels form Greece packed arrived in great condition and everything was perfect . Highly recommended.

Voltacon a great product , does the job work's well ,
a good web site plenty on offer.

Very prompt shipping

ordering easy, delivery absolute nightmare 3 days wasted because of awful delivery experience

replying with i have issues ? shame i asked if you could deliver on a certain day with four days notice - yes no problem - but then you didn't
. so i have issues and don't order from you again - great customer service
of course after i have spent £3.5k with you